Compare Monscierge Guest Messaging vs Akia vs SiteMinder Guest Engagement (Messaging)

Monscierge

Monscierge Guest Messaging

275 reviews
Akia

Akia

117 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

100 reviews

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Compare Monscierge Guest Messaging vs Akia vs SiteMinder Guest Engagement (Messaging)

Guest Messaging Software vendor comparison between Monscierge Guest Messaging vs Akia vs SiteMinder Guest Engagement (Messaging). Find out which Guest Messaging Software is right for you based on realtime data from 492 verified hotelier reviews across 51 countries.

Monscierge

Monscierge

Ranked 12 (out of 69)

4.8
275 reviews
View profile
Akia

Akia

Ranked 8 (out of 69)

4.9
117 reviews
View profile
SiteMinder

SiteMinder

Ranked 6 (out of 69)

4.8
100 reviews
View profile

Ratings Summary

HT Score

Monscierge Guest Messaging

27 HTScore Icon

Akia

79 HTScore Icon

SiteMinder Guest Engagement (Messaging)

82 HTScore Icon
Popularity

Monscierge Guest Messaging

275 verified reviews

Akia

117 verified reviews

SiteMinder Guest Engagement (Messaging)

100 verified reviews
Likelihood to Recommend

Monscierge Guest Messaging

96%

Akia

98%

SiteMinder Guest Engagement (Messaging)

95%
Ease of Use

Monscierge Guest Messaging

4.7

Akia

4.9

SiteMinder Guest Engagement (Messaging)

4.8
ROI

Monscierge Guest Messaging

4.7

Akia

4.8

SiteMinder Guest Engagement (Messaging)

4.6
Implementation

Monscierge Guest Messaging

4.8

Akia

4.7

SiteMinder Guest Engagement (Messaging)

4.7
Customer Support

Monscierge Guest Messaging

4.9

Verified Customer Support

Akia

4.9

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.8

Verified Customer Support

Certificate of Excellence

Monscierge Guest Messaging

Akia

SiteMinder Guest Engagement (Messaging)

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Monscierge Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Monscierge
vs.
Akia
vs.
SiteMinder

Customers

Top 3 Segments

Monscierge Guest Messaging

Boutiques - 35%
Branded Hotels - 27%
Other - 19%

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%

SiteMinder Guest Engagement (Messaging)

Boutiques - 26%
City Center Hotels - 19%
Resorts - 12%
Featured clients
-

Akia

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SiteMinder Average SiteMinder

Monscierge Guest Messaging

Pricing Available By Request
Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Akia

Pricing Available By Request
Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

SiteMinder Guest Engagement (Messaging)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Monscierge
vs.
Akia
vs.
SiteMinder

What Customers Are Saying

Most Recent Review

Monscierge Guest Messaging

Seamless setup from an empty slate to the perfect Information Center.

MIS Specialist

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner

SiteMinder Guest Engagement (Messaging)

SiteMinder

from Oaxaca (Mexico)
Most Positive Review

Monscierge Guest Messaging

Great customer service, answered all our questions!

Field Ops

Akia

So easy!

Sales & Events Manager

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception
Most Critical

Monscierge Guest Messaging

Apple TV Onboarding in Alaska

Owner

Akia

Seamless Guest Servicing and Messaging

Property manager

SiteMinder Guest Engagement (Messaging)

Very happy with Guestjoy

Revenue Manager
References
-

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

Benjamin Gray
General Manager The Bellmoor Inn and Spa

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

General Info

Screenshots
Integrations

Monscierge Guest Messaging

Hotel CRM & Email Marketing (4) Property Management Systems (4) Booking Engine (3)

Akia

Property Management Systems (20) Hotel Management Software (9) Booking Engine (5)

SiteMinder Guest Engagement (Messaging)

Property Management Systems (68) Booking Engine (32) Revenue Management Systems (32)