MPG vs. ROH: Which Is Right for You?

Updated May 15, 2026  ·  69 verified reviews analyzed

TLDR

We analyzed 69 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

MPG shines .

ROH shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Splitting and Recurring Payments.

See the full breakdown below ↓

How Does MPG Compare to ROH?

Side-by-side ratings based on 69 verified hotelier reviews on HTR.

HTScore
0
100
Likelihood to Recommend
0%
99%
Ease of Use
0.0/5
5.0/5
Customer Support
0.0/5
5.0/5
Value for Money
0.0/5
4.8/5
Starting Price Contact sales From $100/mo
Verified Reviews 0 69

What Are the Pros and Cons of MPG vs ROH?

After analyzing 69 verified reviews, MPG users most value its , while ROH users highlight automation of payments and invoicing, user-friendly interface, training and support. Click any theme to see what reviewers say.

MPG ROH ROH
Pros
+ Automation of payments and invoicing
+ User-friendly interface
+ Training and support
+ Real-time reporting and notifications
Cons
Integration capabilities

MPG vs ROH: Rankings by Hotel Segment

How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment MPG ROH ROH
Small (10-24 rooms) #3 2 reviews
Mid-Size (25-74 rooms) #4 13 reviews
Large (75-199 rooms) #2 21 reviews
X-Large (200+ rooms) #2 25 reviews

By Property Type

Segment MPG ROH ROH
Boutique #2 31 reviews
Luxury #2 34 reviews
Branded / Chain #2 28 reviews
Extended Stay #3 4 reviews

By Region

Segment MPG ROH ROH
North America #2 61 reviews
Europe #3 1 reviews

The Decision

Choosing between MPG by MPG and ROH by ROH hinges on what your hotel needs most. MPG offers no reviews, ratings, or features, suggesting it's either untested or unavailable, while ROH boasts a robust presence with 65 reviews, a perfect 10/10 recent rating, and a clear focus on payments automation. Your decision should factor in the depth of user feedback and proven functionality.

Both products aim to streamline hotel payments, but ROH’s extensive feature set and recent positive reviews make it the more reliable choice. Are you prepared to adopt a solution with proven support and a broad range of functionalities?

Is MPG or ROH Better for Hotels?

MPG remains virtually invisible in the market, with no reputation or user feedback to assess. ROH, in contrast, is a recognized leader with 65 reviews and a 9.91/10 NPS score from recent feedback, indicating high user satisfaction.

While MPG is either nonexistent or untested, ROH has a documented track record of automating payments, invoicing, and cash flow management. For a hotel seeking a dependable, well-reviewed payment platform, ROH clearly outperforms MPG.

Would you prefer a product with tangible reviews and proven performance, or are you considering an unproven alternative?

MPG vs ROH: Which Should Your Hotel Choose?

If your hotel needs a trusted, well-supported payments platform with proven user satisfaction, choose ROH. It’s especially suitable if your team values automation features like invoice scheduling, real-time reporting, and client notifications, all backed by a high review score.

On the other hand, MPG offers no available reviews, features, or pricing data, making it impossible to evaluate or justify. If you prioritize risk mitigation, transparency, and proven customer support, ROH is the clear choice.

In short, for reliability and proven success, go with ROH; for unverified options, MPG remains uncertain.

Is MPG or ROH Easier to Use?

ROH earns a near-perfect 4.95/5 ease of use rating, with users highlighting its intuitive interface and straightforward payment processes. Reviewers praise how simple it is for both staff and clients, with many noting zero questions or issues during onboarding.

MPG, with no reviews or ratings, offers no data on usability or onboarding experience. Its absence in user feedback suggests it lacks proven ease of adoption.

Edge: ROH.

Which Has Better Features: MPG or ROH?

ROH offers 19 unique features, including refund management, pre-authorizations, payment splitting, recurring payments, and support for multiple payment types like Apple Pay, Google Pay, and credit cards. These functionalities help streamline complex payment scenarios and improve flexibility.

MPG provides no documented features, making it impossible to compare. Given ROH’s extensive capabilities, it’s the more feature-rich option for hotels needing comprehensive payment solutions.

Edge: ROH.

Which Has Better Customer Support: MPG or ROH?

ROH’s support and onboarding ratings are nearly perfect at 4.97/5, with reviews emphasizing its responsiveness and helpful staff. Customers mention that initial training and ongoing support make implementation smooth and stress-free.

MPG presents no support or onboarding data, leaving its customer service credibility unverified. Without user feedback, it’s safe to say that ROH’s support reputation is superior.

Edge: ROH.

Which Has More Integrations: MPG or ROH?

ROH has one verified integration with Oracle Hospitality, providing some connectivity to existing hotel systems. MPG has zero verified integrations, limiting its ability to fit into your current tech stack.

While the integration count is modest, ROH’s existing partnership suggests a willingness to grow and connect with major hotel systems.

Edge: ROH.

Which Do Hoteliers Rate Higher: MPG or ROH?

ROH dominates in recent review ratings, with a near-perfect score of 9.91/10 from 10 recent reviews, and 99% likelihood of recommendation. Hotels across segments, especially luxury and resort properties, praise its ease of use and support.

MPG has no reviews or ratings, so recent user sentiment is unavailable. Its lack of feedback disqualifies it from comparison.

Edge: ROH.

How Much Do MPG and ROH Cost?

MPG does not disclose pricing details, making it impossible to compare cost directly. ROH charges $100 monthly, with no additional implementation or setup fees.

Given the transparent pricing, ROH offers clarity on cost, making it easier to evaluate against your budget.

Edge: ROH.

What Type of Hotel Should Use MPG?

Hotels that are willing to adopt untested software without current reviews or proven features.

Teams that prefer free or very low-cost options with minimal setup requirements.

Not ideal if you need a reliable, well-reviewed payments platform with extensive features.

Not ideal if your hotel values support and seamless integration into existing systems.

Not ideal if you require detailed invoicing, payment splitting, or multiple payment options.

What Type of Hotel Should Use ROH?

Hotels that want a proven, highly-rated payments platform with extensive automation capabilities.

Teams seeking a user-friendly system that minimizes manual work and enhances cash flow.

Hotels that value real-time reporting, notifications, and support for multiple payment methods.

Hotels aiming for an established solution with at least one verified integration.

Not ideal if your hotel is seeking a free or extremely low-cost option without proven user feedback.

Not ideal if you need a platform with a broader global presence beyond North America, Europe, and a few other regions.

ROH vs MPG: The Bottom Line for Hotels

The core difference is that ROH is an active, highly-rated payments platform with a proven track record, while MPG remains unreviewed and unverified. ROH’s recent reviews, high satisfaction scores, and extensive feature set make it the more trustworthy choice for hotel payments.

If your hotel values reliable automation, excellent support, and proven user satisfaction, opt for ROH. It offers a comprehensive, well-supported solution that can truly improve your payment processes.

Choose ROH if you want a dependable, feature-rich platform that’s backed by satisfied users and clear pricing. If you’re willing to risk adoption without reviews and features, MPG remains an unverified alternative with no current data to support its effectiveness.


Note: This analysis is based on available reviews, features, and pricing data as of October 2023. Always verify current details directly with vendors before making your decision.

How Much Do MPG and ROH Cost?

Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

MPG ROH ROH
Starting Price From $100/mo

Which Features Does MPG Have That ROH Doesn't (and Vice Versa)?

According to HTR's product database, MPG and ROH share 0 features. Here are the key differences — features one has that the other lacks.

Feature MPG ROH ROH
Partial Capture
Pay by Link
Payment Splitting
Pre-Authorizations
Recurring Payments
Refund Management

Showing top differences. 7 more features differ between these products.

Real-World Results: MPG vs ROH by Business Goal

We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
MPG

No published case study for this goal yet.

ROH Le Méridien St. Louis Clayton, a Marriott Hotel, Managed by Coury Hospitality Small
+ Within days of launch, the property centralized all group bookings in ROH, giving the GM real-time visibility into deposit status and clear ownership across teams that eliminated the guesswork while accelerating follow-up.
+ With ROHbot automating invoice creation and delivery, sales is now collecting payments earlier and more consistently, improving both guest payment experience and cash flow.
+ In the first 60 days, the property was able to recover 90% of outstanding invoices and now maintains a consistently low aging AR balance month-over-month.

"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."

Matt Korsos
Matt Korsos
General Manager

MPG vs ROH: The Bottom Line

MPG
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
ROH
ROH
5.0/5 from 69 reviews

What hoteliers love

Automation of payments and invoicing 100% positive

Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.

User-friendly interface 100% positive

ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of... ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of making and receiving payments, leading to a smoother transaction experience and increased satisfaction among users.

Training and support 100% positive

Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly benefi... Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly beneficial for onboarding new users or addressing complex queries effectively.

Where hoteliers push back

Integration capabilities 60% negative

While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS a... While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS and sales software for even greater efficiency. This includes potential integration with Salesforce, Delphi, and Opera.

Unique capabilities

Refund Management Pre-Authorizations Payment Splitting Pay by Link Partial Capture
5.0/5 ease of use 5.0/5 support 1 integrations
Visit Profile

Where the ratings diverge most

Ease of Use ROH 5.0 vs 0.0 (+5)
Customer Support ROH 5.0 vs 0.0 (+5)
Value for Money ROH 4.8 vs 0.0 (+4.8)
Onboarding ROH 4.9 vs 0.0 (+4.9)

Frequently Asked Questions About MPG vs ROH

Can MPG replace ROH?

It depends on your requirements. MPG and ROH share many core Payments Processing Software features, but each has unique capabilities. MPG offers 0 verified integration partners, while ROH offers 1. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ROH leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do MPG or ROH offer a free plan?

MPG: No. ROH: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank MPG and ROH?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MPG has an HT Score of 0 and ROH has 100. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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