The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 69 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MPG shines .
ROH shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Splitting and Recurring Payments.
After analyzing 69 verified reviews, MPG users most value its , while ROH users highlight automation of payments and invoicing, user-friendly interface, training and support. Click any theme to see what reviewers say.
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Automation of payments and invoicing
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User-friendly interface
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Training and support
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Real-time reporting and notifications
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Integration capabilities
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | MPG |
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|---|---|---|
| Small (10-24 rooms) | — | #3 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 13 reviews |
| Large (75-199 rooms) ▾ | — | #2 21 reviews |
| X-Large (200+ rooms) ▾ | — | #2 25 reviews |
By Property Type
| Segment | MPG |
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|---|---|---|
| Boutique ▾ | — | #2 31 reviews |
| Luxury ▾ | — | #2 34 reviews |
| Branded / Chain ▾ | — | #2 28 reviews |
| Extended Stay | — | #3 4 reviews |
By Region
| Segment | MPG |
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|---|---|---|
| North America ▾ | — | #2 61 reviews |
| Europe | — | #3 1 reviews |
Choosing between MPG by MPG and ROH by ROH hinges on what your hotel needs most. MPG offers no reviews, ratings, or features, suggesting it's either untested or unavailable, while ROH boasts a robust presence with 65 reviews, a perfect 10/10 recent rating, and a clear focus on payments automation. Your decision should factor in the depth of user feedback and proven functionality.
Both products aim to streamline hotel payments, but ROH’s extensive feature set and recent positive reviews make it the more reliable choice. Are you prepared to adopt a solution with proven support and a broad range of functionalities?
MPG remains virtually invisible in the market, with no reputation or user feedback to assess. ROH, in contrast, is a recognized leader with 65 reviews and a 9.91/10 NPS score from recent feedback, indicating high user satisfaction.
While MPG is either nonexistent or untested, ROH has a documented track record of automating payments, invoicing, and cash flow management. For a hotel seeking a dependable, well-reviewed payment platform, ROH clearly outperforms MPG.
Would you prefer a product with tangible reviews and proven performance, or are you considering an unproven alternative?
If your hotel needs a trusted, well-supported payments platform with proven user satisfaction, choose ROH. It’s especially suitable if your team values automation features like invoice scheduling, real-time reporting, and client notifications, all backed by a high review score.
On the other hand, MPG offers no available reviews, features, or pricing data, making it impossible to evaluate or justify. If you prioritize risk mitigation, transparency, and proven customer support, ROH is the clear choice.
In short, for reliability and proven success, go with ROH; for unverified options, MPG remains uncertain.
ROH earns a near-perfect 4.95/5 ease of use rating, with users highlighting its intuitive interface and straightforward payment processes. Reviewers praise how simple it is for both staff and clients, with many noting zero questions or issues during onboarding.
MPG, with no reviews or ratings, offers no data on usability or onboarding experience. Its absence in user feedback suggests it lacks proven ease of adoption.
Edge: ROH.
ROH offers 19 unique features, including refund management, pre-authorizations, payment splitting, recurring payments, and support for multiple payment types like Apple Pay, Google Pay, and credit cards. These functionalities help streamline complex payment scenarios and improve flexibility.
MPG provides no documented features, making it impossible to compare. Given ROH’s extensive capabilities, it’s the more feature-rich option for hotels needing comprehensive payment solutions.
Edge: ROH.
ROH’s support and onboarding ratings are nearly perfect at 4.97/5, with reviews emphasizing its responsiveness and helpful staff. Customers mention that initial training and ongoing support make implementation smooth and stress-free.
MPG presents no support or onboarding data, leaving its customer service credibility unverified. Without user feedback, it’s safe to say that ROH’s support reputation is superior.
Edge: ROH.
ROH has one verified integration with Oracle Hospitality, providing some connectivity to existing hotel systems. MPG has zero verified integrations, limiting its ability to fit into your current tech stack.
While the integration count is modest, ROH’s existing partnership suggests a willingness to grow and connect with major hotel systems.
Edge: ROH.
ROH dominates in recent review ratings, with a near-perfect score of 9.91/10 from 10 recent reviews, and 99% likelihood of recommendation. Hotels across segments, especially luxury and resort properties, praise its ease of use and support.
MPG has no reviews or ratings, so recent user sentiment is unavailable. Its lack of feedback disqualifies it from comparison.
Edge: ROH.
MPG does not disclose pricing details, making it impossible to compare cost directly. ROH charges $100 monthly, with no additional implementation or setup fees.
Given the transparent pricing, ROH offers clarity on cost, making it easier to evaluate against your budget.
Edge: ROH.
Hotels that are willing to adopt untested software without current reviews or proven features.
Teams that prefer free or very low-cost options with minimal setup requirements.
Not ideal if you need a reliable, well-reviewed payments platform with extensive features.
Not ideal if your hotel values support and seamless integration into existing systems.
Not ideal if you require detailed invoicing, payment splitting, or multiple payment options.
Hotels that want a proven, highly-rated payments platform with extensive automation capabilities.
Teams seeking a user-friendly system that minimizes manual work and enhances cash flow.
Hotels that value real-time reporting, notifications, and support for multiple payment methods.
Hotels aiming for an established solution with at least one verified integration.
Not ideal if your hotel is seeking a free or extremely low-cost option without proven user feedback.
Not ideal if you need a platform with a broader global presence beyond North America, Europe, and a few other regions.
The core difference is that ROH is an active, highly-rated payments platform with a proven track record, while MPG remains unreviewed and unverified. ROH’s recent reviews, high satisfaction scores, and extensive feature set make it the more trustworthy choice for hotel payments.
If your hotel values reliable automation, excellent support, and proven user satisfaction, opt for ROH. It offers a comprehensive, well-supported solution that can truly improve your payment processes.
Choose ROH if you want a dependable, feature-rich platform that’s backed by satisfied users and clear pricing. If you’re willing to risk adoption without reviews and features, MPG remains an unverified alternative with no current data to support its effectiveness.
Note: This analysis is based on available reviews, features, and pricing data as of October 2023. Always verify current details directly with vendors before making your decision.
According to HTR's product database, MPG and ROH share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | MPG |
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|---|---|---|
| Partial Capture | ||
| Pay by Link | ||
| Payment Splitting | ||
| Pre-Authorizations | ||
| Recurring Payments | ||
| Refund Management |
Showing top differences. 7 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."
What hoteliers love
Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.
ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of... ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of making and receiving payments, leading to a smoother transaction experience and increased satisfaction among users.
Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly benefi... Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly beneficial for onboarding new users or addressing complex queries effectively.
Where hoteliers push back
While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS a... While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS and sales software for even greater efficiency. This includes potential integration with Salesforce, Delphi, and Opera.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MPG and ROH share many core Payments Processing Software features, but each has unique capabilities. MPG offers 0 verified integration partners, while ROH offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ROH leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MPG: No. ROH: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MPG has an HT Score of 0 and ROH has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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