The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 207 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
my-bookings shines .
ResNexus shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 207 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 207 |
After analyzing 207 verified reviews, my-bookings users most value its , while ResNexus users highlight customer satisfaction & support, website design & user experience, continuous feature enhancements. Click any theme to see what reviewers say.
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Customer Satisfaction & Support
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Website Design & User Experience
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Continuous Feature Enhancements
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Data Analytics & Reporting
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Customizable Housekeeping & Maintenance Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | my-bookings |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #12 96 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #24 25 reviews |
| Large (75-199 rooms) | — | #24 4 reviews |
| X-Large (200+ rooms) | — | #12 4 reviews |
By Property Type
| Segment | my-bookings |
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| Boutique ▾ | — | #20 43 reviews |
| Luxury ▾ | — | #25 24 reviews |
| Branded / Chain ▾ | — | #20 22 reviews |
| Extended Stay ▾ | — | #29 6 reviews |
By Region
| Segment | my-bookings |
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| North America ▾ | — | #6 195 reviews |
| Europe | — | #41 2 reviews |
| Asia Pacific | — | #37 1 reviews |
Choosing between my-bookings by my-bookings and ResNexus PMS depends on your hotel's specific needs and operational priorities. Both aim to streamline property management, but they diverge significantly in features, support, and market presence. While my-bookings appears to offer basic reservation tools, ResNexus provides a comprehensive suite with deeper integrations and proven customer satisfaction. Do you want a straightforward, minimal system or a feature-rich platform with proven reliability?
Both my-bookings and ResNexus serve property owners and managers, but the scope and scale differ. my-bookings is a smaller, less-featured platform with no recent reviews or user feedback, which limits confidence in its ongoing support and development. In contrast, ResNexus has 186 reviews, all within the last six months, and a high NPS score of 9.66, indicating strong recent user satisfaction.
ResNexus's review count and recency suggest it is more actively used and supported. my-bookings, with zero recent reviews and no ratings, doesn't provide enough recent data to confidently recommend. Given the data, is your priority a platform with proven support and ongoing development? If so, ResNexus is the clear choice.
If your hotel needs a property management system capable of handling multiple operational aspects like channel management, online bookings, and guest communication, ResNexus is the better fit. It offers 51 features, including a booking engine, revenue management, and guest CRM, ideal for mid-sized to larger properties or those seeking a full-featured PMS.
If your property is small, requires minimal automation, or primarily needs reservation handling without extensive integrations, my-bookings might seem suitable. However, given the lack of recent reviews and feature depth, ResNexus's comprehensive offerings and recent positive feedback make it the more reliable choice for most hotels aiming to grow or improve efficiency.
ResNexus stands out with a high user rating of 4.72/5 for ease of use, backed by detailed reviews praising its intuitive interface, quick learning curve, and mobile support. Users frequently mention how simple it is for staff to operate, with some describing it as "super intuitive" and "easy for guests to reserve."
In comparison, my-bookings has no available ratings or recent reviews, leaving usability unverified. Without concrete data, it's reasonable to assume that ResNexus’s established interface and active support make it easier for your team to adopt and operate. Edge: ResNexus.
ResNexus boasts 51 features, including channel management, revenue tracking, online check-in, guest messaging, staff task management, and integrated POS, none of which are available in my-bookings. ResNexus's features cover every aspect from automation to marketing, providing a scalable solution.
my-bookings, with no unique features listed, offers only reservation and invoice management, making it less suitable for hotels seeking operational automation. For a feature-rich platform that supports growth and efficiency, ResNexus holds the advantage. Edge: ResNexus.
ResNexus's support receives high praise, with a rating of 4.86/5, and reviewers frequently highlight prompt, knowledgeable, and friendly service. Multiple reviews emphasize their "great customer service" and responsiveness, which is essential for operational continuity.
The support rating for my-bookings is unavailable, and with no recent reviews to gauge service quality, confidence in support quality is limited. Considering recent feedback and high ratings, ResNexus clearly offers superior support. Edge: ResNexus.
ResNexus has 17 verified integrations, including major OTAs, marketing tools, and payment providers like Triptease, Airbnb, Google, and Canary Technologies. These integrations enable seamless operations across platforms and channels.
my-bookings, with zero verified partners, lacks the connectivity needed for modern hotel operations. For a PMS that integrates smoothly with your existing tech stack, ResNexus is the better option. Edge: ResNexus.
ResNexus enjoys a 97% likelihood to recommend based on recent reviews, with most feedback from BnBs, inns, resorts, and boutique hotels, which rate the platform highly for usability, support, and features. The recent reviews reflect strong satisfaction, especially among small to mid-sized properties.
In contrast, my-bookings has no recent reviews or ratings, making it impossible to determine user satisfaction. Given the substantial recent feedback, ResNexus clearly holds higher overall ratings. Edge: ResNexus.
my-bookings does not list any pricing details, which suggests a lack of transparency or possibly a limited or non-commercial offering. ResNexus charges a flat fee of $800, with no ongoing monthly fees, but this is limited to initial costs.
While the pricing for my-bookings remains unclear, ResNexus’s transparent $800 fee provides a clear investment benchmark. If you need predictable costs for a robust system, ResNexus offers better clarity and value.
Not ideal if you plan to expand, require automation, or need integrations with OTAs and marketing tools.
Not ideal if you run a very small property with minimal needs or want a free, lightweight solution without extensive features.
The core difference lies in their scope: my-bookings offers a basic reservation platform, while ResNexus provides a full-featured PMS with automation, integrations, and analytics. ResNexus’s recent reviews and high satisfaction ratings establish it as a reliable, scalable choice for most hotels.
Choose my-bookings only if your property needs are minimal and cost-focused, with no plans for expansion or automation. For hotels aiming to grow, improve operational efficiency, and deliver modern guest experiences, ResNexus is the clear winner.
If you want a platform with proven support, extensive features, and recent positive reviews, ResNexus will serve your hotel better. Conversely, if you need only basic reservation handling with no integrations and no support history, my-bookings might suffice — but its lack of recent data makes it a riskier choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| my-bookings |
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| Starting Price | — | From $800/mo |
According to HTR's product database, my-bookings and ResNexus PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | my-bookings |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
What hoteliers love
Numerous reviews emphasize the high-quality customer support from ResNexus, highlighting prompt and knowledgeable assistance. Despite this, some users... Numerous reviews emphasize the high-quality customer support from ResNexus, highlighting prompt and knowledgeable assistance. Despite this, some users express concerns about staffing turnover and occasional delays in response times, particularly during weekends and holidays.
ResNexus excels in providing aesthetically pleasing and functional website designs, often leading to increased direct bookings. However, users sometim... ResNexus excels in providing aesthetically pleasing and functional website designs, often leading to increased direct bookings. However, users sometimes find the integration with the booking engine and customizing the website layout HTML-intensive. They also request more user-friendly design templates.
Reviewers consistently mention the regular updates and improvements made by ResNexus, ensuring the platform stays ahead in meeting the evolving needs... Reviewers consistently mention the regular updates and improvements made by ResNexus, ensuring the platform stays ahead in meeting the evolving needs of the hospitality industry. Some users, however, feel the frequent updates occasionally introduce glitches or require time to get used to new features.
Where hoteliers push back
ResNexus's housekeeping and maintenance features are seen as robust yet sometimes cumbersome. Users request better integration with front desk operati... ResNexus's housekeeping and maintenance features are seen as robust yet sometimes cumbersome. Users request better integration with front desk operations and more customizable options for housekeeping and maintenance task assignments.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. my-bookings and ResNexus PMS share many core Property Management Systems features, but each has unique capabilities. my-bookings offers 0 verified integration partners, while ResNexus PMS offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ResNexus PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
my-bookings: No. ResNexus PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. my-bookings has an HT Score of 0 and ResNexus has 31. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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