The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
my-bookings shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, my-bookings users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
| my-bookings |
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| Pros | |
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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| Cons | |
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | my-bookings |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
| Segment | my-bookings |
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|---|---|---|
| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
| Segment | my-bookings |
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|---|---|---|
| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel’s operational efficiency and guest experience. You’re comparing my-bookings, a platform with zero reviews and limited features, against Sirvoy, which boasts over 95 recent reviews, high customer support ratings, and extensive functionality. Both aim to streamline reservations and daily tasks, but their market presence, features, and user feedback differ sharply. Which one aligns more with your property’s needs?
Both my-bookings and Sirvoy aim to simplify property management, but their reach and maturity differ significantly. my-bookings appears to be a nascent or less-established product, with no reviews, no confirmed features, and no global presence. In contrast, Sirvoy, founded in 2008, has a strong international footprint, operating across 36 countries, and receives consistently high ratings for ease of use and support.
While my-bookings offers no detailed feature set or customer feedback, Sirvoy provides an extensive suite of 43 features, including channel management, booking engine, online check-in, and guest messaging. Sirvoy’s recent reviews underscore its ease of use and responsive support, with a 94% likelihood to recommend, compared to the complete lack of review data for my-bookings. Are you comfortable adopting a platform with no proven track record?
If your hotel needs a straightforward, no-frills reservation system without complex integrations, my-bookings might seem appealing, but the absence of reviews and features makes it risky. In contrast, Sirvoy is suited for small to medium-sized properties seeking an established, well-supported system that covers core operations and offers optional integrations with major booking channels.
For hoteliers prioritizing reliability, ease of onboarding, and a proven track record, Sirvoy is the clear choice. If your property values extensive features like channel management, multi-currency support, or automated guest communication, Sirvoy’s 43 features outpace any unknown capabilities of my-bookings. For most properties, especially those wanting a dependable, scalable solution, Sirvoy is the safer bet.
Given the information available, my-bookings has no user ratings or reviews, making it impossible to assess its usability. Conversely, Sirvoy boasts a 4.64 out of 5 in ease of use, based on 95 reviews. Users frequently praise its intuitive interface, quick onboarding, and straightforward navigation, with comments like “support is excellent” and “software is super easy to use.” Support responsiveness is highly rated at 4.85, and many mention how simple it is for beginners.
Edge: Sirvoy.
my-bookings offers no features or integrations, making direct comparison impossible. Sirvoy, on the other hand, provides 43 features, including multi-lingual support, channel management, booking engine, guest messaging, online check-in, integrated payment processing, and mobile functionality. While some advanced features like automated space optimization or a guest CRM are absent, its core offerings are comprehensive for small to medium properties.
Given this, Sirvoy’s extensive features significantly surpass the nonexistent capabilities of my-bookings. If features are a priority, Sirvoy clearly leads.
Edge: Sirvoy.
There is no customer support or onboarding data for my-bookings, so its support quality cannot be evaluated. Sirvoy, however, receives rave reviews—rated 4.85/5 for support—and users describe their experience as “responsive,” “helpful,” and “quick to respond.” Several reviews explicitly state that support staff provides “just enough hints” to get new users up and running, indicating a strong, user-focused support team.
Edge: Sirvoy.
my-bookings has no verified integrations listed, suggesting it might lack advanced connectivity options. Sirvoy offers 21 verified partners, including major channel managers like SiteMinder, Revinate, Oaky, and Cloudbeds, plus integrations with booking engines, payment providers, and marketing tools.
If integrations are important for your property’s growth and operational efficiency, Sirvoy’s robust ecosystem provides a distinct advantage.
Edge: Sirvoy.
Without reviews, my-bookings cannot be rated by users. Sirvoy, with over 95 recent reviews, maintains a high score of 83.93 in the HT R Score, with a 94% likelihood to recommend. Hoteliers across various segments like B&Bs, hostels, and resorts praise Sirvoy’s ease of use, support, and value.
This consistent positive feedback affirms Sirvoy’s reputation among hoteliers. As my-bookings has no reviews, the clear choice is Sirvoy based on user satisfaction.
Edge: Sirvoy.
my-bookings does not disclose pricing information, nor does it offer a free trial or plan details. Sirvoy charges a $200 monthly fee, with no mention of setup fees, and offers a 30-day free trial. Its pricing model is straightforward, though potentially higher for very small properties.
For cost-sensitive properties, the lack of transparent pricing for my-bookings makes it hard to evaluate value. Conversely, Sirvoy’s predictable fee and trial period allow for better planning and assessment.
Edge: Sirvoy.
Hotels that are comfortable with an unproven system, possibly in very small or niche markets, might consider my-bookings if they prefer minimal setup and risk. Teams that need a simple reservation platform with basic features, and are willing to accept a lack of reviews or integrations, could try it.
Not ideal if your hotel:
Hotels that seek a reliable, user-friendly property management system with solid support should choose Sirvoy. It suits small to medium properties, including B&Bs, hostels, resorts, and boutique hotels, looking for core functionalities like reservations, online booking, and channel management.
Not ideal if your hotel:
The core difference is that Sirvoy is an established, well-reviewed platform with a proven track record, while my-bookings remains undefined in features, support, and user feedback. If you prioritize stability, support, and comprehensive features, Sirvoy is the clear choice.
Choose my-bookings only if you are experimenting with a very basic, no-risk solution where established support and features are less critical. For hotel operators seeking dependable, scalable management, Sirvoy’s extensive capabilities and consistent reviews make it the better option.
In conclusion, for most properties, especially those wanting to grow or streamline operations confidently, Sirvoy is the recommended choice. Its recent reviews and extensive feature set provide reassurance that your team will be supported as your property evolves.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| my-bookings |
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| Starting Price | — | From $200/mo |
According to HTR's product database, my-bookings and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | my-bookings |
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. my-bookings and Sirvoy share many core Property Management Systems features, but each has unique capabilities. my-bookings offers 0 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
my-bookings: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. my-bookings has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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