The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
my-bookings shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, my-bookings users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
| my-bookings |
|
|---|---|
| Pros | |
|
+
User-friendly interface
▾
|
|
|
+
Customer support responsiveness
▾
|
|
|
+
Remote access
▾
|
|
|
+
Tape chart
▾
|
|
| Cons | |
|
−
Customizability limitations
▾
|
|
|
−
Bugs and glitches
▾
|
|
|
−
Reporting capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | my-bookings |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | my-bookings |
|
|---|---|---|
| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | my-bookings |
|
|---|---|---|
| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing between my-bookings by my-bookings and SkyTouch Technology hinges on your property's needs, budget, and operational complexity. Both aim to streamline hotel management, but they differ significantly in features, user experience, and market presence.
my-bookings offers a minimal presence with no recent reviews, making its reliability and support unverified. SkyTouch, with over 119 reviews and a near-perfect recent feedback score, is clearly more established. Are you willing to risk untested software, or do you prefer a proven platform with a solid track record?
If your hotel prioritizes simplicity and cost-effectiveness, my-bookings might initially appeal with its straightforward reservation management. However, its lack of recent reviews and zero ratings mean you cannot verify its current performance or support quality.
SkyTouch, with a recent 76.67 HTR Score and 119 reviews, demonstrates consistent user satisfaction, especially in ease of use and customer support. While it has some reported bugs, its extensive feature set and proven market presence make it a more reliable choice for hotels seeking comprehensive management tools.
Are you comfortable adopting a system with no recent validation, or do you want to choose a platform actively tested and supported by many hotels today?
If your hotel needs a full-featured property management system capable of handling reservations, group bookings, rate management, and integrations, SkyTouch is the clear choice. It caters to a broad hotel spectrum, including resorts, branded hotels, and motels, with a rich feature set that supports growth.
If your property operates on a tight budget or only requires basic reservation and invoicing capabilities, my-bookings might suffice. But be aware that its lack of recent updates and reviews raises questions about ongoing support and feature development.
For hotels aiming for scalability, detailed reporting, and multi-channel connectivity, SkyTouch’s advanced features and verified partnerships make it the better fit. Conversely, if your operation is small and simple, and you want a no-cost or straightforward system, my-bookings could be considered—though its unverified status is a concern.
SkyTouch boasts a high ease-of-use rating of 4.64/5, supported by extensive reviews praising its intuitive, user-friendly interface. Many users highlight how quickly staff can learn the platform and manage daily tasks efficiently.
In contrast, my-bookings has an unverified rating, with no recent reviews to confirm ease of use or onboarding success. Its lack of feedback prevents a clear comparison, but the absence of recent validation suggests uncertainty.
Edge: SkyTouch Technology.
SkyTouch offers 27 features, including an integrated booking engine, revenue management, guest CRM, automated night audits, channel management, and real-time reporting. These functions support advanced revenue strategies and operational control.
my-bookings provides no documented features or integrations, making it difficult to assess its capabilities. Its platform appears limited to reservation and invoicing functions, lacking the breadth of SkyTouch.
Given the extensive feature set, SkyTouch is the clear leader. Its capabilities cater to hotels seeking an all-in-one management system, while my-bookings’ limited features are suitable only for very basic needs.
Edge: SkyTouch Technology.
SkyTouch’s reported support score of 4.5/5 is backed by reviews praising its responsiveness and professionalism, despite some mention of long wait times during busy periods. Customers highlight its helpful support team and onboarding process.
my-bookings has no recent reviews, so its customer support quality cannot be confirmed. Its unverified status makes it risky for hotels that depend on prompt assistance.
Edge: SkyTouch Technology.
SkyTouch integrates with 33 verified partners, including prominent solutions like SiteMinder, Chargerback, and Impulsify, enabling seamless connectivity across booking channels and revenue tools.
my-bookings has no verified integrations or partner data, suggesting limited or no connectivity with other systems. This significantly restricts its utility for hotels relying on multi-channel distribution.
Edge: SkyTouch Technology.
With zero reviews, my-bookings’ current user satisfaction cannot be assessed. Conversely, SkyTouch’s recent reviews and a 8.61/5 NPS score reflect high hotel ratings, especially in ease of use and support.
SkyTouch’s positive feedback spans various hotel segments, including boutique, branded, and motels, indicating broad acceptance. The lack of recent feedback on my-bookings leaves its reputation uncertain.
Edge: SkyTouch Technology.
my-bookings does not disclose pricing, suggesting a possibility of a custom or undefined cost structure.
SkyTouch charges a base fee of $600 monthly, with no mention of setup or hidden fees. Its pricing aligns with its extensive feature set and support, offering transparency for budgeting.
While cost is a consideration, the added value and features of SkyTouch justify the expense for most mid-sized hotels.
Not ideal if:
This solution is suited for very small hotels or properties with limited management needs.
Not ideal if:
SkyTouch suits hotels aiming to grow, automate, and optimize operations with extensive integrations.
SkyTouch is a feature-rich, well-reviewed platform with a proven track record and broad integration capabilities, making it suitable for hotels seeking scalable management solutions. Its extensive feature set, ease of use, and support make it a dependable choice for most mid-to-large properties.
my-bookings, while lacking recent validation, might serve very small properties with minimal operational needs and strict budget constraints. However, the absence of recent reviews and features means it’s a riskier choice.
If your hotel wants a reliable, full-featured PMS with a strong support network, SkyTouch is the clear choice. For basic needs and very limited budgets, consider my-bookings—but proceed cautiously due to its unverified recent performance.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| my-bookings |
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
According to HTR's product database, my-bookings and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | my-bookings |
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. my-bookings and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. my-bookings offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
my-bookings: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. my-bookings has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor