The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
My vr shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 209 |
After analyzing 209 verified reviews, My vr users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | My vr |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
| Segment | My vr |
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
| Segment | My vr |
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel’s operations, revenue, and guest experience. You’re evaluating My vr by My vr and RoomRaccoon PMS by RoomRaccoon, both claiming to streamline management and boost efficiency. While My vr offers AI-driven insights tailored for vacation rentals, RoomRaccoon provides a broad set of features suited for small hotels and independent operators. But which truly fits your hotel’s needs?
Are you better served by a platform with extensive features and proven stability, or one that emphasizes AI and automation for vacation rentals? Let’s compare these two solutions head-to-head to determine which one aligns with your priorities.
My vr by My vr is primarily a vacation rental-focused management system, boasting AI-powered tools that summarize reviews and generate actionable recommendations. Its core advantage is centralized management for vacation rental portfolios, allowing property managers to automate booking summaries and feedback. However, it lacks a public review score and a robust set of features, which raises questions about its scalability for traditional hotels.
RoomRaccoon, on the other hand, is a mature, widely-used PMS for small hotels and independents, with over 169 reviews and a high overall rating of 4.88/5. Its comprehensive feature set includes channel management, booking engine, revenue management, and integrated invoicing, making it more versatile for hotel operations. The recent reviews emphasize its ease of use, automation, and support, giving it a clear edge.
Do these systems address your hotel's core needs, or does one’s focus on vacation rentals vs. traditional hotels sway your decision?
If your hotel manages vacation rentals and seeks AI-driven insights to optimize guest feedback and operations, My vr could be appealing. Its central management and review summaries might help property managers make data-backed decisions. Conversely, RoomRaccoon is better suited for small hotels wanting an all-in-one platform that combines booking, channel management, and guest communications.
Hotels that need a comprehensive, multi-featured PMS with proven stability and extensive integrations should go with RoomRaccoon; it’s proven reliable with a high review score and recent positive feedback. If your property is a vacation rental operator looking for AI insights and review summaries, My vr might be worth exploring, though it currently lacks detailed features.
For most hoteliers reading this, the decisive factor is whether you prioritize broad operational tools (RoomRaccoon) or specific vacation rental insights (My vr). Given the more recent reviews and higher overall rating, RoomRaccoon is the stronger choice for small hotels and independents.
My vr has no publicly available ratings, which raises concerns about user experience and onboarding. Without recent reviews, it’s hard to assess, but the lack of community feedback suggests it might struggle with adoption or usability.
RoomRaccoon boasts a 4.74/5 ease-of-use rating based on 169 reviews, with recent feedback praising its intuitive interface and straightforward onboarding process. Users consistently mention how easy it is to learn and train staff, with some noting a minimal learning curve.
Edge: RoomRaccoon.
My vr offers no exclusive features, and its feature set isn’t publicly detailed, which makes comparison difficult. It emphasizes AI-driven review summaries but lacks the extensive operational tools seen in RoomRaccoon.
RoomRaccoon provides 51 unique features, including a channel manager, booking engine, revenue management, automated night audit, guest CRM, integrated payments, and real-time reporting. Its feature count and depth clearly surpass My vr, especially in core hotel management tools.
Edge: RoomRaccoon.
My vr’s support ratings are unavailable, making it impossible to gauge how well it assists users. Its lack of recent reviews suggests it may not be as responsive or well-supported.
RoomRaccoon has a support rating of 4.53/5 from 169 reviews, with many users praising quick assistance and helpful onboarding. Common praise highlights how the support team helps resolve issues efficiently, even during busy periods.
Edge: RoomRaccoon.
My vr lists no verified integration partners, which limits its ability to connect with other systems or tools.
RoomRaccoon offers 88 verified integrations, including popular partners like Sage, Flexipass, and Becurious. Its extensive integration options enable seamless connectivity with payment processors, CRMs, and other hospitality tech solutions.
Edge: RoomRaccoon.
My vr has no available ratings or recent reviews, so its reputation remains unclear.
RoomRaccoon’s rating of 4.88/5 from 169 reviews, with recent feedback emphasizing ease of use, automation, and support, makes it a highly-rated choice for small hotels and independents. Hotels in various segments, especially boutique hotels, praise its intuitive design and automation capabilities.
Edge: RoomRaccoon.
My vr does not publicly disclose its pricing, indicating that potential users need to contact the vendor for quotes, which may be tailored or premium.
RoomRaccoon charges a base price of $1,000 per month, with no additional implementation or monthly per-room fees. Its transparent pricing allows for easier budgeting, especially for small hotels and independents.
My vr may be a fit for vacation rental operators looking for AI-driven tools but lacks the broader features needed for traditional hotel management.
RoomRaccoon suits independent and small hotel operators who prioritize ease of use, automation, and a wide feature set without complex setup.
The core difference lies in their target audiences: My vr leans toward vacation rental management with AI-powered review summaries, while RoomRaccoon offers a proven, feature-rich platform for small hotels. RoomRaccoon’s recent reviews, high overall score, and extensive integrations position it as the more reliable, scalable choice for most hoteliers today.
If your hotel needs a broad, stable, and easy-to-adopt PMS with strong support and features, RoomRaccoon is the clear winner. Its recent user feedback confirms its ability to streamline operations, boost revenue, and delight guests.
However, if your primary focus is vacation rental review analysis and AI insights, and you’re willing to accept a less feature-rich platform, My vr might be worth exploring—but currently, it lacks the proven track record and support that make RoomRaccoon stand out.
In conclusion, for small hotels and independent operators seeking a dependable, feature-packed PMS with recent positive reviews and extensive integrations, RoomRaccoon is the stronger choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| My vr |
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| Starting Price | — | From $1,000/mo |
According to HTR's product database, My vr and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | My vr |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. My vr and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. My vr offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
My vr: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. My vr has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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