The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
My vr shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 370 |
After analyzing 370 verified reviews, My vr users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | My vr |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | My vr |
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|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | My vr |
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|---|---|---|
| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing between My vr by My vr and Stayntouch by Stayntouch hinges on your hotel’s specific needs and operational priorities. Both systems aim to streamline property management, but they diverge significantly in scope, market presence, and user feedback. While My vr appears tailored for vacation rentals with AI-driven insights, Stayntouch is a comprehensive hotel PMS with extensive integrations and a large customer base.
Your team needs to decide if a specialized platform with AI features or a widely adopted, multi-functional PMS better suits your property's scale and complexity. Are you prepared to invest in a system with more features and proven stability, or do you seek a niche solution tailored for vacation rentals?
With more than 300 recent reviews and a high user satisfaction score, Stayntouch commands a significant market presence and a strong reputation among hoteliers. My vr, by comparison, has no reviews or recent data, making it difficult to assess its real-world performance.
Given the volume and recency of Stayntouch’s reviews, it’s the more reliable choice to inform your decision. Would you prefer a system with proven adoption and ongoing support or an untested solution with limited publicly available data?
My vr is a niche property management system designed specifically for vacation rentals, integrating AI tools that analyze guest reviews and recommend operational improvements. It centralizes bookings, messaging, and payments, but lacks third-party integrations and extensive hotel-specific features.
Stayntouch, on the other hand, is built for hotels of all types, offering features like revenue management, group bookings, online check-in, and a mobile app. It has a proven track record with hotels ranging from boutique to large resorts, supported by a robust partner network and high user satisfaction.
The core difference is that My vr aims to optimize vacation rental operations with AI insights, whereas Stayntouch provides a full hotel PMS experience with broad functionality. Does your property require deep hotel management features, or are you more focused on vacation rental automation?
If your hotel needs a full-featured property management system capable of handling reservations, group bookings, revenue, and multi-property management, Stayntouch is the clear choice. Its extensive feature set and proven scalability are ideal for mid-sized to large hotels seeking operational efficiency.
If your focus is on vacation rentals or short-term accommodations, and you want AI-driven insights to improve guest reviews and operational decisions, My vr could be more suitable. However, note that My vr's lack of reviews and limited market presence make it a riskier choice for hotels that need dependable, ongoing support.
For properties looking to grow and scale efficiently, Stayntouch’s proven track record and feature richness make it the safer option. Conversely, if your hospitality operations are highly niche and centered on vacation rentals, My vr might serve a specialized purpose, but with less confidence in its long-term viability.
Stayntouch boasts a 4.7/5 ease of use rating based on 26 recent reviews, with many users praising its intuitive, mobile-friendly interface and straightforward onboarding. Users frequently highlight how quickly staff adapts to the system and how it improves daily operations, with some noting that onboarding takes less than a week.
My vr, however, has no publicly available review data or user ratings, making it impossible to assess its usability reliably. Given the extensive positive feedback for Stayntouch, it clearly sets the standard for user-friendly hotel PMS solutions.
Edge: Stayntouch.
Stayntouch offers 49 features, including revenue management, online check-in, guest profiles, integrated payments, group management, digital registration, and mobile apps. These tools support multi-property operations and enhance guest experiences, making it a comprehensive hotel PMS.
My vr lacks listed features and only claims to integrate AI tools for guest review summaries and recommendations. While AI is interesting, the absence of core hotel management features puts it at a disadvantage for operational needs.
Edge: Stayntouch.
Stayntouch has a 4.68/5 support rating from 26 recent reviews, with users describing their support as friendly, quick, and thorough. Many mention excellent onboarding, ongoing assistance, and responsive technical help that minimizes downtime.
My vr offers no publicly available support ratings or recent reviews, so its support quality remains unverified. Given the importance of reliable customer service in hotel operations, Stayntouch’s proven support system clearly offers peace of mind.
Edge: Stayntouch.
Stayntouch provides 188 verified integrations with third-party systems like channel managers, revenue management tools, and contactless check-in solutions. Its open API allows seamless connection with various software, supporting complex and multi-layered hotel operations.
My vr reports no verified integrations, limiting its ability to connect with other systems and adapt to your existing tech stack. For hotels relying on a broad ecosystem of partners, Stayntouch offers a significant advantage.
Edge: Stayntouch.
Stayntouch scores 4.56/5 based on 317 reviews, with many praising its ease of use, support, and feature set. Recent reviews highlight its role in driving revenue and simplifying management, especially among boutique and branded hotels.
My vr, with no reviews or recent data, provides no comparable rating. The consistent high scores for Stayntouch across diverse hotel segments underscore its market trust and user satisfaction.
Edge: Stayntouch.
My vr’s pricing is not publicly available, which usually indicates a custom quote based on property size and needs. Stayntouch charges a base fee of $800 per month, with no additional implementation or recurring fees.
If budget transparency is crucial for your decision, the clear, listed pricing of Stayntouch provides better predictability. Otherwise, consider that My vr’s custom pricing may be flexible but less transparent.
Not ideal if your hotel requires extensive management features, multi-property support, or integration with other hospitality systems.
Not ideal if your property is a small, niche operation focused solely on vacation rentals or if you prefer a system with limited feature sets.
Stayntouch is a full-featured hotel PMS with proven scalability, extensive integrations, and high user ratings. It is best suited for hotels that need reliable, multi-property management and sophisticated operational tools.
My vr offers AI-driven insights for vacation rentals but lacks the broad hotel management features and market support that many hoteliers require. Its limited reviews and absence of integrations make it a risky choice for larger, more complex operations.
If your hotel needs a trusted, comprehensive PMS, Stayntouch is the safer, more proven option. For niche vacation rental operators seeking AI analytics, My vr might be aligned—but only with caution due to its limited verifiable data.
In conclusion, for hotels prioritizing stability, support, and extensive features, Stayntouch stands out as the leading choice—especially given its large review base and recent high ratings. If your operation is more specialized around vacation rentals and AI insights, My vr could be interesting, but with significant uncertainty.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| My vr |
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| Starting Price | — | From $800/mo |
According to HTR's product database, My vr and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | My vr |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Housekeeping module | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 37 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. My vr and Stayntouch share many core Property Management Systems features, but each has unique capabilities. My vr offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
My vr: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. My vr has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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