The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Roombler shines .
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while Roombler users highlight . Click any theme to see what reviewers say.
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Roombler
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Roombler
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| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
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Roombler
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| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
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Roombler
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| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing between myCloud Hospitality PMS and Roombler boils down to your hotel’s size, operational needs, and growth ambitions. Both systems aim to simplify property management, but they serve vastly different hotel types and technological infrastructures. myCloud PMS offers a comprehensive, feature-rich platform suited for medium-sized hotels and chains, while Roombler targets small accommodation owners who rely heavily on mobile management. Which one aligns best with your current and future hotel operations?
Both products address property management challenges—streamlining bookings, guest management, and operational oversight. myCloud Hospitality PMS provides a full suite of tools, from multi-channel distribution to revenue management, while Roombler is a lightweight mobile app focused on on-the-go management. The key divergence is their scope: myCloud offers extensive features and integrations, whereas Roombler emphasizes simplicity and mobility. Are you seeking a feature-dependent enterprise solution or a straightforward, mobile-first app?
If your hotel needs a scalable, feature-rich platform capable of supporting multiple properties with advanced revenue and channel management, go with myCloud Hospitality PMS. Its extensive feature set—including multi-currency, integrated CRS, and detailed reporting—makes it suitable for mid-sized and branded hotels aiming to optimize operations and revenue. Conversely, if your hotel is small, independent, and prioritizes mobile management with minimal complexity, Roombler is the better fit, allowing you to run your property from your iPhone or iPad. Which setup matches your hotel’s size and operational sophistication?
myCloud Hospitality PMS scores highly on user-friendliness, with a 4.79/5 ease of use rating based on 95 reviews, and users repeatedly praise its intuitive interface. On the other hand, Roombler’s app is designed for simplicity, and although no detailed ratings are available, it emphasizes quick onboarding and mobile usability. Given the detailed reviews and higher rating scores, myCloud’s interface and onboarding process are more proven in practice. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS boasts 59 unique features, including a channel manager, revenue management, integrated CRS, booking engine, guest CRM, automated night audit, and mobile app. Roombler, by contrast, offers a more streamlined experience with a core set of functionalities designed for small properties, mainly managing bookings and guest stays via mobile. If your hotel requires extensive automation, integrations, and advanced management tools, myCloud’s broader feature set edges out Roombler. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS has a support rating of 4.83/5 with 95 reviews, with users praising quick responses and helpful staff. Customers highlight that the support team is responsive and committed, referencing quick issue resolution and ongoing assistance. Roombler’s customer support is less documented, with no recent reviews to assess support quality. Given the robust feedback and high support score, myCloud’s customer service is more reliable. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS integrates with 29 verified partners, including major OTAs like Expedia, Booking.com, and technology providers such as Sage and Lybra Tech. Roombler, in contrast, offers no listed integrations, limiting its compatibility to basic booking management on mobile. For hotels that rely on multiple distribution channels and third-party systems, myCloud’s extensive integrations are essential. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS garners an overall rating of 4.81/5 based on 95 reviews, with recent feedback confirming its robustness and ease of use. Hoteliers across segments—independent, boutique, and resort hotels—rate it highly, especially for operational efficiency. Roombler has no recent reviews or ratings to compare directly. With its proven high ratings, myCloud’s reputation among users is clearly stronger. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS is priced at a flat $900, with no mention of ongoing fees or trial options. Roombler’s pricing details are unavailable, suggesting it may be free or subscription-based without clear disclosure. Given the comprehensive feature set and support, myCloud’s fixed cost offers clarity and value. If budget transparency is critical, myCloud’s upfront fee is a notable advantage. No definitive data for Roombler.
Not ideal if you run a small, independent operation with minimal tech needs, or if you prefer a lightweight mobile app over extensive features.
Not ideal if you need multi-property support, extensive integrations, or detailed analytics.
myCloud Hospitality PMS is designed for hotels seeking a comprehensive property management platform with advanced features, integrations, and scalability. Its high user ratings and broad capabilities make it the preferred choice for mid-sized and chain hotels aiming to improve operational efficiency and revenue.
Roombler, by contrast, offers a streamlined, mobile-first solution perfect for small, independent hosts who want to manage their property from anywhere without the complexity of larger PMS systems. It’s best for owners prioritizing ease of use over extensive automation and integrations.
Choose myCloud Hospitality PMS if your hotel’s growth and operational complexity demand a full-featured platform. Opt for Roombler if your focus is on simplicity, mobility, and managing a small property from your phone or tablet.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Roombler
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and Roombler share 0 features. Here are the key differences — features one has that the other lacks.
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Roombler
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and Roombler share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while Roombler offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. Roombler: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and Roombler has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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