The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
siesta solutions shines .
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while siesta solutions users highlight . Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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siesta solutions |
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| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
| Segment |
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siesta solutions |
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| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
| Segment |
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siesta solutions |
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| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
When choosing a property management system (PMS), your hotel's success hinges on ease of use, feature set, support, and integration capabilities. MyCloud Hospitality PMS and Siesta extranet both aim to streamline operations but diverge significantly in their maturity, user feedback, and scope. MyCloud offers a comprehensive, cloud-based platform with a proven track record, while Siesta appears less established and lacks recent reviews. Which product aligns best with your hotel’s needs?
MyCloud Hospitality PMS provides a feature-rich, cloud-based platform designed for small to medium-sized hotels, with a focus on automation, revenue management, and integrations. Siesta extranet, by contrast, offers a simpler booking and guest management system emphasizing operational control and distribution across channels but without the extensive feature set or recent user feedback.
MyCloud’s high ratings and review volume (95 reviews, 3 in the last 6 months, and a 4.81/5 overall score) reflect strong user satisfaction, especially with ease of use and support. Siesta’s limited presence and absence of recent reviews make it difficult to gauge current performance or customer sentiment. Does your hotel need a proven, feature-dense platform or a simpler solution to control listings?
If your hotel needs a comprehensive property management system that integrates with OTAs, offers detailed reporting, and supports automation, myCloud is the clear choice. Its extensive feature set (59 unique features), high customer ratings, and broad regional presence make it ideal for hotels aiming to optimize operations and revenue.
If your primary goal is straightforward distribution management and basic guest communication, and your hotel operates in a less complex environment, Siesta might suffice. However, the absence of recent reviews or verified integrations suggests it may lack the robustness and support your team requires for sustained growth.
Given the data, myCloud’s proven track record and extensive feature set make it the more reliable choice for most hotels seeking a mature, scalable PMS.
MyCloud Hospitality PMS boasts an impressive 4.79/5 ease of use rating based on detailed reviews, with hoteliers praising its intuitive, user-friendly interface and quick onboarding process. Users highlight its smooth workflow, customizable reports, and the support team’s responsiveness, making daily operations easier.
In contrast, Siesta extranet lacks recent reviews or detailed user feedback, making it impossible to assess its interface quality or ease of adoption. Without verifiable ratings or feedback, it’s reasonable to conclude that myCloud’s established reputation offers a more predictable, user-friendly experience.
Edge: myCloud Hospitality PMS.
MyCloud Hospitality PMS offers 59 features, including multi-currency, multi-lingual support, channel management, revenue management, integrated CRS, booking engine, EPoS, guest CRM, automated night audit, mobile app, and more. These features cover nearly every aspect of hotel operations, allowing for automation, customization, and detailed reporting.
Siesta extranet, by comparison, does not publicly list additional features beyond basic booking and guest management functions. Its limited features and lack of integration options, verified partners, or advanced modules place it at a disadvantage.
The feature count and depth clearly favor myCloud, making it the more versatile solution for hotels with complex operational needs.
Edge: myCloud Hospitality PMS.
MyCloud Hospitality PMS consistently receives high marks for support, with a 4.83/5 rating and reviews highlighting quick, helpful responses and dedicated assistance. Hotelier testimonials praise the team’s responsiveness and willingness to resolve issues promptly, especially during onboarding.
Siesta extranet has no recent reviews or verified customer feedback, making it hard to evaluate support quality or responsiveness. Without user feedback, we cannot confidently recommend its support services over a proven provider like myCloud.
Edge: myCloud Hospitality PMS.
MyCloud integrates with 29 verified partners, including major channel managers, payment processors, CRM systems, and analytics providers like Sage, Lybra Tech, SiteMinder, and Experience Hotel. Its open API and broad partner network enable seamless automation across many hotel systems, reducing manual work.
Siesta extranet has no reported integrations or verified partner connections, limiting its ability to connect with third-party tools. For a hotel seeking a connected, scalable platform, myCloud’s integrations are a significant advantage.
Edge: myCloud Hospitality PMS.
MyCloud Hospitality PMS enjoys an overall rating of 4.81/5 based on 95 reviews, with recent feedback emphasizing ease of use, support, and operational improvements. Hoteliers in the independent, boutique, and resort segments particularly value its comprehensive features.
Siesta extranet lacks recent reviews or ratings, making it impossible to gauge current user satisfaction or segment-specific preferences. The consistent positive feedback for myCloud underscores its market acceptance and reliability.
Edge: myCloud Hospitality PMS.
MyCloud Hospitality PMS charges a flat annual fee of $900, with no visible options for freemium, monthly per-room charges, or implementation fees. Its pricing model is transparent and predictable, suited for small and medium-sized hotels.
Siesta extranet does not publicly disclose pricing details, which suggests it may have a customized or variable pricing model. Without concrete figures, evaluating ROI or affordability is challenging.
Overall, myCloud’s transparent pricing adds to its credibility and ease of budgeting.
Not ideal if your hotel’s needs are minimal, such as basic listing management or very small operations where simplicity is preferred.
Not ideal if your hotel needs extensive automation, integrations, detailed analytics, or support from a mature vendor—especially given the lack of recent reviews.
MyCloud Hospitality PMS offers a comprehensive, well-rated platform suited for hotels looking for automation, detailed reporting, and broad integrations. Its ongoing support and extensive feature set make it ideal for properties seeking to improve efficiency and guest satisfaction.
Siesta extranet, while potentially useful for basic distribution tasks, lacks recent reviews, detailed features, and verified integrations, making it less suitable for hotels that need a dependable, scalable PMS.
Choose myCloud if you require a proven, feature-rich solution with strong support and integrations. Opt for Siesta only if your needs are limited, and you value simplicity and minimal setup.
In conclusion, for most hotels aiming to grow and streamline operations, myCloud Hospitality PMS provides the stability, features, and support necessary to succeed.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions | |
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
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siesta solutions |
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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