The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Guest profiles.
Skyware Systems shines , with exclusive features like On premise.
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while Skyware Systems users highlight . Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Skyware Systems
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| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | #71 0 reviews |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
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Skyware Systems
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| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | #66 0 reviews |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
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Skyware Systems
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| North America | #41 1 reviews | #50 0 reviews |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing the right property management system (PMS) can transform your hotel operations, guest experiences, and revenue. myCloud Hospitality PMS and Skyware Systems both aim to streamline management, but they serve different hotel profiles and come with distinct strengths. Your decision hinges on factors like recent reviews, feature depth, ease of use, and geographic presence. Which one aligns best with your hotel’s needs?
Both products are designed to handle core hotel management tasks—reservations, guest profiles, billing, and reporting. myCloud Hospitality PMS, however, stands out with a comprehensive set of features, extensive integrations, and a robust cloud-based infrastructure, with 95 reviews and a 4.81/5 rating, including recent feedback from the last six months. Skyware, by contrast, has fewer reviews (none recent) and a less visible online footprint. Given the recent review activity and high ratings, myCloud appears more reliable for current hotel needs.
If your hotel needs a system that is easy to adopt, well-supported, and feature-rich, go with myCloud Hospitality PMS. It offers advanced integrations, detailed reporting, and a user interface rated at 4.79/5, making it suitable for small to medium-sized hotels, resorts, and boutique properties. If your hotel is a conference center or spa that requires specialized modules, Skyware’s focus on event and spa management could be advantageous, but the absence of recent reviews limits confidence.
myCloud Hospitality PMS boasts a high ease-of-use rating of 4.79/5, supported by recent reviews praising its intuitive interface, quick staff onboarding, and detailed reports. Users mention that its user-friendly design helps staff learn rapidly and operate efficiently, even with minimal technical experience. Skyware’s interface and usability are less documented, and with no recent reviews or ratings, it’s hard to determine how it compares in day-to-day hotel operations.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS offers 38 unique features, including multi-currency and multi-lingual support, native email marketing, guest CRM, digital registration, payment processing, mobile check-in, and real-time reporting—features that Skyware does not list. Skyware’s main advantage is its specialization in conference, spa, and event management with dedicated modules, but it has only 2 unique features. The broad feature set makes myCloud more suited for hotels seeking a comprehensive management solution.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS has a customer support rating of 4.83/5, with recent reviews indicating quick, helpful responses. Users frequently commend the team’s responsiveness, especially during onboarding and troubleshooting. Skyware offers support but lacks current review data to gauge its support quality. Given the recent feedback and high ratings for myCloud, it clearly provides more dependable support.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS connects with 29 verified partners, including major OTAs, CRM, payment, and analytics tools like SiteMinder, Sage, and Revinate. Skyware connects with 15 partners, including some notable integrations like GuestCentric and OpenKey, but fewer overall. The broader integration ecosystem of myCloud supports more flexible, scalable hotel operations, especially for properties looking to expand or customize their tech stack.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS has a high overall rating of 4.81/5 based on 95 reviews, with recent feedback from the last six months. Hotels of all segments, especially independent and boutique hotels, rate it highly for ease of use, support, and functionality. Skyware lacks recent reviews and publicly available ratings, making it difficult to gauge current user satisfaction. The volume and recency of myCloud reviews give it a decisive advantage.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS costs $900 upfront, with no additional implementation or monthly fees, making it transparent and manageable. Skyware does not publicly list pricing; potential buyers must contact them directly. The clear, predictable pricing of myCloud offers a distinct advantage for budget planning and decision-making.
Not ideal if your hotel needs a simple, low-cost reservation system without extensive features or integrations.
Not ideal if you require a modern, cloud-first management platform with recent reviews or broader regional support.
The core difference lies in their target audiences and review activity. myCloud Hospitality PMS offers a comprehensive, cloud-based system with a proven track record, high user satisfaction, and active recent reviews, making it a dependable choice for most hotels. Skyware, with its niche focus and limited recent feedback, is better suited for properties with specific needs in conference, spa, or event management that already align with Skyware’s offerings.
If your hotel values recent user feedback, extensive features, and a broad integration network, then myCloud Hospitality PMS is the clear choice. It is especially suited for properties seeking modern automation, ease of use, and reliable support. Conversely, if your operations are centered around spas or conference facilities and you’re comfortable with less recent data, Skyware could serve you well, but caution is advised due to the lack of current reviews.
In conclusion, for most hotels evaluating the two, myCloud Hospitality PMS’s more active review base, higher ratings, and richer feature set make it the safer, smarter investment today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Skyware Systems
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and Skyware Systems share 21 features. Here are the key differences — features one has that the other lacks.
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Skyware Systems
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| EPoS | ||
| Gift Vouchers & Prepaid Experiences | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| On premise | ||
| Payment processing | ||
| Spa & Wellness Module |
Showing top differences. 28 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and Skyware Systems share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while Skyware Systems offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. Skyware Systems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and Skyware Systems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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