The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,508 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Canary Technologies shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Payment & Authorizations and Hotel Website Check-in Portal.
Myra Self Check-in shines .
Side-by-side ratings based on 1,508 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 1,508 | 0 |
After analyzing 1,508 verified reviews, Canary Technologies users most value its contactless check-in, guest messaging, upselling features, while Myra Self Check-in users highlight . Click any theme to see what reviewers say.
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Contactless Check-In
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Guest Messaging
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Upselling Features
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Automatic Notifications
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Credit Card and ID Verification
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Technical Integration
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 98 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 1042 reviews | — |
| Large (75-199 rooms) ▾ | #1 228 reviews | — |
| X-Large (200+ rooms) ▾ | #1 105 reviews | — |
By Property Type
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| Boutique ▾ | #1 727 reviews | — |
| Luxury ▾ | #1 573 reviews | — |
| Branded / Chain ▾ | #1 680 reviews | — |
| Extended Stay ▾ | #1 116 reviews | — |
By Region
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| North America ▾ | #1 1308 reviews | — |
| Europe ▾ | #3 65 reviews | — |
| Asia Pacific ▾ | #1 27 reviews | — |
| Middle East ▾ | #2 11 reviews | — |
When choosing a contactless check-in solution, your hotel needs to focus on reliability, user experience, integration capabilities, and support. Canary Contactless Check-In has established itself as the leading option, thanks to its extensive feature set, high user ratings, and proven market presence, unlike Myra Self Check-in, which lacks recent reviews and a broader feature profile.
Both products aim to reduce front desk workload and improve guest convenience, but the depth of Canary’s platform makes it the more mature choice for hotels seeking a robust, scalable solution. Are you ready to see which one better suits your hotel's needs?
Canary Contactless Check-In offers a comprehensive platform with 16 exclusive features designed for security, compliance, and guest engagement, while Myra’s offering appears limited to basic self-service check-in solutions. With over 1,391 reviews and a recent surge of 368 reviews in the last six months, Canary’s reputation is well-supported by current user feedback, whereas Myra has no recent reviews or detailed feedback available.
Both products facilitate digital self-check-in, but Canary’s broader feature set, including document scanning, PCI compliance, and customizable questions, provides a more flexible solution for hotels with complex needs. Is your hotel prepared to rely on a solution with a proven track record and extensive capabilities?
If your hotel needs a proven, feature-rich platform with high user satisfaction, go with Canary. Its core strengths lie in seamless integrations, security, and revenue-increasing upsell features, making it ideal for mid-sized to large hotels looking to modernize operations.
If your hotel prioritizes a straightforward, low-cost self-service check-in experience without requiring extensive customization or support, Myra might be enough—however, lack of recent reviews and a smaller partner network suggest it’s less reliable for larger or more complex properties. Given the current data, Canary is the better choice for hotels seeking a trusted, scalable contactless solution.
Canary boasts an impressive 4.82/5 ease of use rating based on extensive reviews, with many hotels praising its user-friendly interface and quick onboarding. Reviewers mention the system’s intuitive design and fast setup, often completing implementation within 20 minutes, supported by a 4.68/5 onboarding rating.
Myra offers mobile and online check-in solutions but lacks detailed ratings or recent user feedback, making it impossible to assess ease of use confidently. Edge: Canary.
Canary provides 16 features exclusive to its platform, including document and passport scanning, payment authorizations, multi-lingual support, and custom questions—none of which are available in Myra. It also offers features like a hotel website portal and marketing opt-in capabilities, adding flexibility.
Myra’s feature set appears limited to basic self-check-in and checkout functionalities, with no detailed feature list or unique capabilities listed. The clear edge goes to Canary for offering a more comprehensive, customizable, and security-focused suite.
Canary’s customer support enjoys a high rating of 4.69/5, with users praising its responsiveness and helpful onboarding assistance. Many reviews highlight how Canary’s support team resolves issues swiftly, which is critical during initial deployment and ongoing use.
Myra’s support ratings are unavailable, and the lack of recent reviews or user feedback makes it difficult to evaluate support quality. Based on available data, Canary’s support is undoubtedly superior. Edge: Canary.
Canary boasts 54 verified partners, including major PMS providers like Oracle Hospitality and WebRezPro, with three shared integrations. Its extensive partner network ensures easier integration into existing hotel systems, reducing setup friction.
Myra has only four verified partners, including Onity, and fewer available integrations overall. For hotels that rely heavily on integrated systems, Canary’s superior partner ecosystem offers a significant advantage. Edge: Canary.
Canary’s reviews, with over 1,391 ratings, consistently rate it at 4.68/5 overall and 4.82/5 for ease of use, with recent feedback emphasizing system reliability and support. Hotels across segments—from boutique to luxury—appreciate its effectiveness and customer service.
Myra’s lack of recent reviews and detailed ratings makes it impossible to gauge hotel satisfaction. Given the strong, recent reviews backing Canary, it’s the more trusted product. Edge: Canary.
Canary’s pricing starts at $300 per month, with no free tier or trial available, making it a predictable investment for hotels seeking a full-featured platform. No pricing information is available for Myra, which suggests either a custom quote or limited transparency.
Without clear pricing details for Myra, Canary’s transparent rate allows easier budgeting. For a scalable, feature-rich solution, the value of Canary’s investment is clearer. Edge: Canary.
Not ideal if your hotel is very small, budget-constrained, or only needs basic check-in features without support for extensive customization.
Not ideal if you need advanced features, detailed security, multi-lingual support, or robust integration options. Larger hotels or those with complex operations should consider Canary instead.
Canary Contactless Check-In stands out as the more thoroughly reviewed, feature-rich, and widely supported solution, making it the go-to choice for hotels aiming to modernize their guest experience. Its extensive partner network, high user ratings, and proven market presence confirm its reliability and scalability.
If your hotel requires a secure, customizable, and well-supported contactless check-in system, Canary is the clear choice, especially given its recent surge in reviews and high satisfaction scores. Conversely, Myra might serve very small, budget-conscious properties needing minimal functionality, but it lacks the depth and confidence that Canary offers.
In summary, for most hotels looking to implement a reliable, feature-packed contactless check-in platform, Canary Contactless Check-In is the recommended solution. It offers a proven track record, ongoing support, and a comprehensive suite of features that will serve your property’s needs today and as you grow.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | — |
According to HTR's product database, Canary Contactless Check-In and Myra share 10 features. Here are the key differences — features one has that the other lacks.
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| Compliance readiness | ||
| Document & Passport Scanning | ||
| Network security | ||
| PCI compliance audit | ||
| Penetration testing | ||
| Threat lifecycle management |
Showing top differences. 4 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In short, we’ve been able to improve the guest experience, eliminate fraud, and drive incremental revenue from upsells."
No published case study for this goal yet.
"Anytime a software works well and makes my life easier, I like it and Canary has done exactly that. I absolutely recommend the platform to all other hotel operators."
No published case study for this goal yet.
What hoteliers love
Many users praised Canary's contactless check-in for its efficiency and convenience, allowing guests to avoid long lines and complete check-in faster.... Many users praised Canary's contactless check-in for its efficiency and convenience, allowing guests to avoid long lines and complete check-in faster. This feature integrates well with other tools to provide a seamless arrival experience for guests, although some users noted occasional technical glitches.
The guest messaging feature was frequently highlighted for enhancing communication between guests and staff. It allows real-time interaction before, d... The guest messaging feature was frequently highlighted for enhancing communication between guests and staff. It allows real-time interaction before, during, and after the stay, which helps resolve issues quickly and keeps guests informed. However, some reported that AI responses can occasionally misinterpret guest messages, requiring manual intervention.
Canary's upselling capabilities were noted for increasing hotel revenue by allowing guests to easily choose upgrades and additional services. Users ap... Canary's upselling capabilities were noted for increasing hotel revenue by allowing guests to easily choose upgrades and additional services. Users appreciated the ability to offer tailored recommendations, leading to higher conversion rates. Some suggested further customization of upsell options by guest profile.
Where hoteliers push back
This feature provides security benefits by verifying guest identities before arrival, reducing the risk of fraud. Reviewers stated it enhances operati... This feature provides security benefits by verifying guest identities before arrival, reducing the risk of fraud. Reviewers stated it enhances operational efficiency but raised concerns about occasional data synchronization issues with PMS systems.
While many found Canary's platform user-friendly, several users reported issues with integrating it with their existing Property Management Systems (P... While many found Canary's platform user-friendly, several users reported issues with integrating it with their existing Property Management Systems (PMS) and suggested that enhancements in this area would further smooth operations.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Canary Contactless Check-In and Myra share many core Contactless Check-in features, but each has unique capabilities. Canary Contactless Check-In offers 54 verified integration partners, while Myra offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Canary Contactless Check-In leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Canary Contactless Check-In: No. Myra: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Canary Technologies has an HT Score of 100 and Myra Self Check-in has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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