The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 83 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Myra Self Check-in shines , with exclusive features like PCI Compliant and Easy Room Selection.
straiv shines in ease of use and customer support , with exclusive features like Mobile Checkin and Mobile Checkout.
Side-by-side ratings based on 83 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 83 |
After analyzing 83 verified reviews, Myra Self Check-in users most value its , while straiv users highlight digital check-in and check-out, guest communication and customization, ease of implementation and use. Click any theme to see what reviewers say.
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Digital check-in and check-out
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Guest communication and customization
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Ease of implementation and use
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Continuous improvement and updates
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Payment process issues
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #3 27 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 41 reviews |
| Large (75-199 rooms) ▾ | — | #5 8 reviews |
| X-Large (200+ rooms) ▾ | — | #5 5 reviews |
By Property Type
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| Boutique ▾ | — | #3 28 reviews |
| Luxury ▾ | — | #9 8 reviews |
| Branded / Chain ▾ | — | #3 19 reviews |
| Extended Stay ▾ | — | #4 18 reviews |
By Region
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| North America | — | #16 2 reviews |
| Europe ▾ | — | #2 79 reviews |
Choosing between Myra by Myra Self Check-in and straiv hinges on your hotel’s specific needs for contactless check-in solutions. Both aim to streamline guest arrivals, but their approaches and features differ significantly. Myra offers a self-service kiosk experience, while straiv emphasizes a broader digital guest journey via smartphones. What are the key differences that will impact your hotel’s operations and guest satisfaction?
Myra Self Check-in and straiv both target contactless arrival processes, but they diverge in scope and sophistication. Myra primarily provides self check-in kiosks and basic checkout/payment options, focusing on physical terminals. straiv, on the other hand, offers a comprehensive mobile platform that includes check-in, check-out, messaging, digital concierge, and upselling, all accessible via guests’ smartphones.
While Myra’s solution is more about physical kiosks, straiv prioritizes the mobile guest experience. Straiv’s higher review count (81 reviews with recent feedback) and a stronger overall rating (4.81/5) make it the more proven and supported option today. Are you looking for a kiosk-based check-in or a fully mobile guest journey?
If your hotel needs a comprehensive digital platform that covers check-in, checkout, guest messaging, upselling, and other guest services, straiv is the better option. Its broad feature set and high user ratings (4.81/5) reflect its suitability for full-service hotels looking to modernize guest interactions.
Conversely, if your hotel only requires a simple self check-in kiosk solution with minimal integration, Myra Self Check-in could suffice. However, given its limited reviews and zero recent feedback, straiv’s extensive capabilities and more recent positive reviews strongly favor it for most hotels seeking an all-in-one digital guest journey.
straiv scores 4.69/5 for ease of use based on reviews emphasizing its intuitive interface and straightforward implementation. Users praise how quickly staff and guests adapt to straiv’s mobile platform, citing the simple process for check-in, messaging, and upselling.
Myra Self Check-in has no recent reviews or rating data available, making it difficult to assess its user-friendliness. Given straiv’s higher rating and active support, edge: straiv.
straiv offers a broader array of features—11 in total—including mobile check-in, mobile checkout, guest messaging, digital concierge, room service ordering, and payment & authorizations. Myra provides only 2 features unique to its platform: PCI compliance and easy room selection.
While both share 8 core features, straiv’s additional features support a fuller guest experience and operational automation. If a hotel needs a feature-rich, contactless platform, edge: straiv.
straiv’s support scores slightly higher (4.72/5) and receives praise for responsiveness and ongoing product development. Multiple reviews mention the team’s quick problem resolution and proactive updates, which are critical when implementing new technology.
Myra Self Check-in has no recent review data, but with zero reviews and no recent feedback, straiv’s robust support network and active development give it the edge.
straiv boasts 36 verified integrations, including major systems like Oracle Hospitality, Mews, Protel, and SALTO Systems. Myra has only 4 verified partners, including Oracle and Planet, with fewer overall integrations.
For hotels relying on extensive PMS or access control integrations, straiv’s broader ecosystem supports smoother operations. Edge: straiv.
The recent reviews clearly favor straiv, which holds a 4.81/5 rating based on 81 reviews, with recent feedback from 8 hotels. Hotels of various segments—boutique, city center, serviced apartments—rate straiv highly for its ease and support.
Myra offers no recent ratings or reviews, making it impossible to evaluate its current performance. Given straiv’s consistently high and recent ratings, it’s the clear superior choice here. Edge: straiv.
Myra does not publish pricing information, suggesting a custom quote or enterprise-specific pricing. straiv charges a base fee of $500, with no free tier or trial, but detailed pricing likely varies based on hotel size and needs.
Without clear pricing for Myra, straiv’s transparent $500 starting point provides a baseline for budgeting, though the total cost may increase with additional modules or integrations.
Not ideal if your hotel wants a mobile-first or fully integrated guest journey, or relies heavily on digital messaging, upselling, or complex check-in workflows.
Not ideal if your hotel prefers kiosks or has no interest in a mobile platform, or operates primarily in regions where straiv’s presence is limited.
The core difference is scope: straiv offers a complete mobile guest journey platform, while Myra focuses on physical self check-in kiosks. straiv’s higher review count, recent feedback, and extensive feature set make it the more reliable and versatile choice for most hotels.
Choose straiv if you need a broad, integrated solution that enhances guest experience and operational efficiency. Opt for Myra if your hotel only requires a simple kiosk check-in system, and you’re not yet ready to invest in mobile solutions.
When to pick Myra: Small hotels or properties with minimal digital guest interaction needs, seeking a straightforward kiosk solution.
When to choose straiv: Hotels of all sizes wanting a full mobile guest journey, integration with existing systems, and ongoing support.
Final verdict: Given straiv’s impressive review volume, recent feedback, and broad feature set, it is the stronger choice for most hoteliers seeking a contactless check-in solution today.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Myra and straiv share 8 features. Here are the key differences — features one has that the other lacks.
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| Easy Room Selection | ||
| Hotel Directory | ||
| Local Recommendations | ||
| Mobile Checkin | ||
| Mobile Checkout | ||
| PCI Compliant | ||
| Room Service Ordering | ||
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Showing top differences. 1 more features differ between these products.
Unique capabilities
What hoteliers love
Digital check-in and check-out are praised for significantly reducing waiting times for guests and administrative burdens for staff. Reviews emphasize... Digital check-in and check-out are praised for significantly reducing waiting times for guests and administrative burdens for staff. Reviews emphasize the benefits of contactless processes, especially during the COVID-19 era, providing guests with seamless and flexible arrivals and departures, while ensuring compliance with health safety protocols.
Users appreciate the ability to communicate directly with guests through journey mailing and other customizable modules. This facilitates timely infor... Users appreciate the ability to communicate directly with guests through journey mailing and other customizable modules. This facilitates timely information exchange, promotional offers, and enhances overall guest satisfaction. Reviews laud the flexibility in designing guest interactions based on individual hotel needs.
Straiv receives high marks for the ease with which its system can be implemented, requiring no advanced IT skills. Reviews consistently mention the to... Straiv receives high marks for the ease with which its system can be implemented, requiring no advanced IT skills. Reviews consistently mention the tool's intuitive user interface, making it easy for both staff and guests to interact with the system.
Where hoteliers push back
Some users report issues with the payment processing feature, such as delays and incomplete data transfers. Improvements in integrating multiple payme... Some users report issues with the payment processing feature, such as delays and incomplete data transfers. Improvements in integrating multiple payment gateways are suggested to enhance efficiency and reliability.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Myra and straiv share many core Contactless Check-in features, but each has unique capabilities. Myra offers 4 verified integration partners, while straiv offers 37. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. straiv leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Myra: No. straiv: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Myra Self Check-in has an HT Score of 0 and straiv has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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