Newway vs. SkyTouch Technology:
Which Is Right for You?

The Decision

Choosing between Newway by Newway and SkyTouch Technology can significantly impact your hotel’s operations and profitability. Both products aim to streamline property management, but they diverge sharply in their maturity, features, and user feedback. Newway, a newer entrant with no recent reviews or ratings, offers little evidence of proven performance, while SkyTouch has established itself with a solid user base and extensive customer feedback. Your decision should hinge on which product aligns better with your hotel’s needs and growth plans.

Newway appears to lack any review data or features, raising questions about its reliability and support. SkyTouch, on the other hand, has accumulated over 119 recent reviews, with a strong 4.64/5 ease of use rating and an 8.61/5 NPS score. Given the absence of recent data for Newway, SkyTouch is clearly the more credible choice. Are you willing to risk a system with no proven track record?

Is Newway or SkyTouch Better for Hotels?

Newway claims to solve property management issues but offers no verifiable user feedback or recent reviews to support its effectiveness. Meanwhile, SkyTouch has been a trusted platform for over a decade, with hundreds of reviews highlighting its strengths and weaknesses. If your hotel prioritizes proven performance and ongoing support, SkyTouch’s extensive review history and high ratings give it a decisive edge.

SkyTouch’s reviews showcase consistent praise for its intuitive interface, detailed reporting, and reliable support, making it suited for a wide range of property types. In contrast, Newway’s lack of review data makes it impossible to gauge its reliability or user satisfaction. Do you want a system with a proven track record or an untested solution?

SkyTouch vs Newway: Which Should Your Hotel Choose?

If your hotel needs a user-friendly, well-supported PMS with extensive integrations and proven performance, SkyTouch should be your choice. Its 119 reviews and 4.64/5 ease of use rating demonstrate a platform that many hoteliers trust daily. However, if your hotel is looking for a blank-slate system to customize extensively and you’re willing to accept the risk, Newway might be an option—though that remains unverified due to a lack of recent reviews.

For properties seeking reliable onboarding, detailed reports, and a mature product, SkyTouch’s extensive user feedback is invaluable. Newway’s absence of recent reviews makes it unsuitable for hoteliers who need confidence in their PMS’s stability and support. Are you comfortable choosing a system based on silence or proven satisfaction?

Is Newway or SkyTouch Easier to Use?

SkyTouch’s UI scores a remarkable 4.64/5 based on user reviews, with many praising its intuitive interface and straightforward reservation management. Newway, with a 0/5 ease of use score, provides no user feedback or ratings, raising concerns about its accessibility and learning curve. SkyTouch’s onboarding process also garners a 4.36/5 rating, suggesting your team could get up to speed quickly.

Given the high and recent user ratings, SkyTouch’s ease of use is clearly superior. Newway’s lack of review data makes it impossible to determine whether your staff will find it easy or difficult to adopt. Do you prefer a platform with proven usability or one whose user experience remains untested?

Which Has Better Features: Newway or SkyTouch?

SkyTouch offers 27 distinct features, including a booking engine, guest profiles, automated night audit, revenue management, channel manager, and PCI compliance. These features support full-scale hotel operations and revenue optimization. Conversely, Newway has no listed features, making it impossible to compare functionalities or determine if it can meet your operational needs.

SkyTouch’s feature set aligns with industry standards for mid-sized hotels and chains, providing tools that can grow with your property. Newway’s lack of features might limit its usefulness in complex operations. Do you want a feature-rich system with proven capabilities or an unverified one?

Which Has Better Customer Support: Newway or SkyTouch?

SkyTouch’s support ratings are high, with a 4.5/5 score, and many reviews mention its professionalism and responsiveness. Users appreciate their 24/7 availability and helpfulness, especially during onboarding and daily operations. In contrast, Newway provides no recent support reviews or ratings, making support quality impossible to evaluate.

SkyTouch’s support team appears well-regarded, crucial for resolving issues quickly. Newway’s support remains an unknown, posing a risk for hoteliers who rely on responsive assistance. Would you rather trust a product with proven support or one with no recent evidence?

Which Has More Integrations: Newway or SkyTouch?

SkyTouch has 33 verified integrations, including popular systems like SiteMinder, Chargerback, and Impulsify, facilitating seamless connectivity across your hotel tech stack. Newway, with zero verified integrations, offers no evidence of third-party compatibility or extension capabilities, limiting its potential for future growth.

If your hotel depends on integrating different systems—channel managers, CRS, payment processors—SkyTouch’s extensive partner network is essential. Newway’s lack of integrations could restrict your operational flexibility. Do you want a platform that plays well with others or one with uncertain compatibility?

Which Do Hoteliers Rate Higher: Newway or SkyTouch?

SkyTouch’s reviews, though limited to 119, are recent and predominantly positive, noting its ease of use and comprehensive features. Its 4.64/5 ease of use and 8.61/5 NPS score reflect high customer satisfaction. Newway, with no recent reviews or ratings, offers no data for comparison.

Since no recent feedback exists for Newway, SkyTouch’s proven reputation makes it the preferred choice for properties valuing customer satisfaction. Are you willing to trust an unreviewed product, or prefer a system with clear, recent positive feedback?

How Much Do Newway and SkyTouch Cost?

SkyTouch’s pricing starts at $600 per month, with no mention of implementation or setup fees, making it transparent but potentially costly for smaller hotels. Newway’s pricing details are unavailable, and it offers no free trial or clear fee structure.

The lack of pricing transparency for Newway creates uncertainty, especially since SkyTouch’s costs are explicitly defined. If budget is a concern, SkyTouch’s predictable pricing allows for better planning. Would you choose a transparent, known cost or an unknown one?

What Type of Hotel Should Use Newway?

• Hotels that prefer a customizable system with no current reliability data.
• Small properties willing to experiment with unproven software.
• Hotels seeking a minimal or niche property management solution.
• Teams that prioritize total control over system features and functionality.

Not ideal if:

• Your hotel demands proven support and extensive features.
• You need integrations with other systems.
• Your property requires detailed reporting and revenue management.
• You want a system with extensive recent user reviews and high satisfaction scores.

Given the complete lack of recent reviews and features, Newway is best suited to experimental or very small operations willing to accept significant risk.

What Type of Hotel Should Use SkyTouch?

• Hotels seeking a user-friendly, cloud-based solution with proven reliability.
• Mid-sized properties and chains that require integrations with system partners.
• Hotels prioritizing detailed reporting and revenue management tools.
• Properties that value responsive support and a proven track record.

Not ideal if:

• Your hotel operates in a niche that requires highly customized or proprietary features.
• You need extensive custom report configuration that SkyTouch cannot provide.
• You prefer a system with a smaller footprint or less complex interface.

SkyTouch’s extensive feature set and proven reputation make it suitable for most hotels aiming for operational efficiency and growth. Would your property benefit more from a mature platform or an untested alternative?

The Bottom Line for Hotels: Which PMS Is Right for You?

The core difference between Newway and SkyTouch is data and proven performance. SkyTouch’s extensive reviews, recent positive feedback, and feature-rich platform provide a reliable foundation for your hotel’s operations.

Choose SkyTouch if you want a system that’s been tested and refined over years, with high user satisfaction and a broad integration network. Opt for Newway only if your hotel is willing to risk an unreviewed, unproven solution and you’re seeking a highly customizable tool that may develop over time.

For most hoteliers, SkyTouch’s track record and clear strengths outweigh the speculative promise of Newway. If your priority is stability, support, and proven features, SkyTouch is the clear winner.