Noovy vs. ResNexus HMS:
Which Is Right for You?

The Decision

Choosing between Noovy by Noovy and ResNexus HMS hinges on your hotel’s specific needs, budget, and operational style. Both products aim to streamline hotel management, but their core strengths and user experiences differ significantly. Noovy offers a more modern, all-in-one approach with broad regional reach, while ResNexus provides a highly trusted platform with extensive OTA integrations and proven customer support. Which solution fits your hotel’s profile best?

Is Noovy or ResNexus Better for Hotels?

Noovy is designed to serve a wide range of hotel types, especially boutique, city center, and budget properties, emphasizing ease of use and automation. ResNexus, on the other hand, has a stronger foothold in the B&B, inn, and boutique segments, with a deep focus on enhancing reservation management and guest communication. Both aim to reduce manual work, but Noovy's recent reviews and higher overall rating suggest it might deliver a more modern experience. Would your team benefit more from broad connectivity or specialized guest engagement?

ResNexus vs Noovy: Which Should Your Hotel Choose?

If your hotel needs an easy-to-adopt, cloud-based management system with a focus on OTA integrations and automated marketing, ResNexus is the clear choice. Its extensive feature set (47 shared features, plus 6 unique) and 193 reviews make it a reliable solution for properties looking to increase direct bookings and streamline operations efficiently. Conversely, if your hotel prioritizes an all-in-one system with a focus on automation, connectivity, and lower cost (just €5 per room per month), Noovy is better suited, especially given its recent surge in positive reviews and the 21 reviews it has accumulated.

Is Noovy or ResNexus Easier to Use?

Noovy boasts a high ease of use rating (4.62/5) with a straightforward online interface and quick onboarding, making it accessible for teams with limited technical expertise. ResNexus matches this with an even slightly higher rating (4.7/5) and offers a user-friendly web-based platform, supported by dedicated hospitality coaches for onboarding. Both products excel in simplicity, but Noovy’s recent reviews highlight its intuitive design. Edge: ResNexus.

Which Has Better Features: Noovy or ResNexus?

Noovy offers 50 features, including Rules Based Room Assignments, Task Management, and an integrated ID & Passport Scanner—features absent in ResNexus. ResNexus provides 47 shared features plus 6 exclusive ones like Gift Vouchers, Guest Feedback Management, and a Guest App. If a feature like automated ID scanning or advanced task management is vital, Noovy holds an edge; for marketing and guest engagement tools, ResNexus shines. Edge: Noovy.

Which Has Better Customer Support: Noovy or ResNexus?

Noovy’s customer support scores 4.71/5, with reviews praising its friendly, fast, and effective assistance. ResNexus surpasses this slightly with a 4.85/5 rating, and reviews highlight its responsive staff and dedicated hospitality coaches, who walk users through issues. Both are highly rated, but ResNexus’s recent review volume and support consistency give it a slight advantage. Edge: ResNexus.

Which Has More Integrations: Noovy or ResNexus?

Noovy offers 40 verified partners, including major OTAs and technology providers like Omnibees, SiteMinder, and GuestRevu, ensuring broad connectivity. ResNexus has 17 verified partners, sharing five with Noovy but lacking some of the wider integrations. For properties needing extensive third-party connections, Noovy’s larger integration network provides an advantage. Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or ResNexus?

ResNexus has a significantly larger review base with 193 reviews, most recent within six months, and a higher overall rating (75.28 HT Score vs 64.15). Hoteliers across various segments, especially boutique, B&B, and motels, rate ResNexus higher for its ease of use, support, and feature set. Noovy’s limited reviews and recent positive feedback reinforce its strengths, but ResNexus’s extensive feedback makes it the more trusted choice. Edge: ResNexus.

How Much Do Noovy and ResNexus Cost?

Noovy charges a flat €5 per room per month, with no additional implementation or setup fees. ResNexus’s base price starts at $800 per month, also without setup fees, but may vary depending on property size and features. While Noovy’s transparent flat rate offers predictability, ResNexus's higher price may reflect more extensive services or features.

What Type of Hotel Should Use Noovy?

• Hotels that want an all-in-one management system including PMS, channel management, booking engine, and revenue tools.
• Teams seeking a cost-effective, cloud-based solution with automation features.
• Properties that prioritize connectivity with OTAs and automated payments.
• Modern hoteliers looking for a user-friendly interface and quick onboarding.
• Hotels expanding into new markets needing multi-region support.

Not ideal if you need extensive guest feedback management, website development, or a dedicated mobile app. Large, complex properties with specialized marketing or operational needs may find Noovy’s features limiting.

What Type of Hotel Should Use ResNexus?

• Boutique hotels, B&Bs, and inns aiming for robust reservation and guest communication tools.
• Hoteliers seeking a solution with built-in website design services and OTA integration.
• Properties that benefit from dynamic pricing, reputation management, and automated marketing.
• Hotels looking for a trusted platform with extensive support and proven success in the North American and European markets.
• Smaller properties that want a straightforward, cloud-based system with high customer support ratings.

Not ideal if your hotel is a large, enterprise-scale operation requiring heavy customization or complex integrations outside ResNexus’s current partner network.

ResNexus vs Noovy: The Bottom Line for Hotels

ResNexus stands out as a highly-rated, well-established platform with a broad feature set, especially appealing to boutique hotels and B&Bs. It excels in OTA connectivity, guest communication, and support, making it ideal for properties prioritizing these aspects. Noovy offers a modern, integrated approach with innovative features and a lower price point, making it a solid choice for tech-savvy hoteliers seeking automation and extensive connectivity.

If your hotel values proven support, extensive integrations, and a large user base, ResNexus is the safer bet. If you need a flexible, all-in-one solution with recent positive reviews and a focus on automation, Noovy is worth considering.

In conclusion, the decision depends on what your hotel values most: trusted, extensive support and stability or modern features and cost efficiency. Both products have strengths, but ResNexus’s larger review base and recent reviews tip the scales in its favor for most hoteliers.