The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Shalom PMS shines .
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Shalom PMS users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Shalom PMS |
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| Small (10-24 rooms) ▾ | #39 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | — |
By Property Type
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Shalom PMS |
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| Boutique ▾ | #38 14 reviews | — |
| Luxury | #54 2 reviews | — |
| Branded / Chain | #52 2 reviews | — |
By Region
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Shalom PMS |
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| Europe ▾ | #22 23 reviews | — |
| Middle East | #16 2 reviews | — |
Choosing a property management system (PMS) is a pivotal decision for your hotel’s operation and guest experience. Both Noovy PMS and Shalom PMS aim to streamline daily tasks, but they differ significantly in maturity, features, and market presence. Noovy, with its extensive reviews and recent positive feedback, emerges as the more reliable choice today. Is your hotel ready to leverage a proven, well-reviewed platform over a lesser-known one?
Both Noovy PMS and Shalom PMS address core hotel management challenges—reservations, guest communication, and operations—yet they diverge in scope and validation. Noovy offers a comprehensive suite of 48 features, including integrated channel management, booking engine, revenue tools, and automation, making it a robust all-in-one solution. Shalom PMS, by contrast, has no verified features or user reviews, leaving its capabilities and reliability uncertain.
The critical difference is in market presence and user feedback. Noovy boasts 19 recent reviews in the last six months with an overall rating of 5/5 and a high likelihood (99%) of recommendation. Shalom PMS has no reviews or ratings, implying a lack of user validation. Can you afford to choose a system without recent user feedback?
If your hotel requires an all-in-one PMS that combines property management, channel management, booking engine, and automation, Noovy is the clear choice. Its 48 exclusive features and positive user reviews demonstrate dependable functionality ideal for independent, boutique, or city-center hotels seeking efficiency and automation.
Conversely, if your hotel operates on a highly specific or niche basis and prioritizes a system with proven real-world use, the absence of reviews for Shalom PMS makes it a risky investment. Without demonstrated features or recent user feedback, it’s unclear whether Shalom PMS can meet your operational needs reliably.
For most hotels looking for a trusted solution today, Noovy provides a safer, more validated option.
Noovy PMS earns an impressive 4.84/5 ease of use rating based on 19 recent reviews, with users praising its intuitive interface, quick onboarding, and straightforward navigation. Customers mention that staff adoption is rapid, and training is minimal, boosting operational efficiency.
In contrast, Shalom PMS has no available user ratings, reviews, or detailed feedback, making it impossible to assess ease of use or onboarding. For your team, choosing a system with proven user-friendliness is crucial.
Edge: Noovy PMS.
Noovy PMS offers 48 unique features, including channel management, integrated CRS, payment processing, booking engine, revenue reports, group functionality, mobile app, online check-in/out, and automation tools—covering nearly every aspect of hotel management. Its features are designed to reduce manual tasks and improve guest experiences.
Shalom PMS has no verified features or detailed specifications, leaving its capabilities unconfirmed. Without concrete features or user validation, it’s impossible to compare functionality definitively.
Edge: Noovy PMS.
Noovy PMS boasts a 4.89/5 customer support rating from 19 recent reviews, with users consistently praising its friendly, responsive service and effective onboarding. One reviewer notes, “Their support team is very quick and always helpful,” reflecting high satisfaction.
Shalom PMS has no reviews, ratings, or feedback regarding support, leaving its responsiveness and quality unverified. For operational peace of mind, support quality is non-negotiable.
Edge: Noovy PMS.
Noovy PMS integrates with 40 verified partners, including major OTAs like Booking.com, Expedia, and additional tools such as Omnibees, RevControl, and GuestRevu. These integrations streamline reservations, payment, and marketing efforts.
Shalom PMS has no verified integrations listed, raising questions about its connectivity and ability to fit into your existing tech stack. Without integrations, managing operations can become cumbersome and manual.
Edge: Noovy PMS.
Noovy PMS’s recent reviews confirm a 5/5 overall rating from 19 users, predominantly boutique and city-center hotels. Hotels that have used it highlight its reliability, ease of use, and comprehensive features.
Shalom PMS lacks reviews and ratings entirely, making it impossible to gauge user satisfaction or property type suitability.
Edge: Noovy PMS.
Noovy PMS is priced at €£$5 per room per month, with no setup or implementation fees, making it affordable for small to mid-sized hotels. It offers a clear, transparent subscription model with no hidden costs.
Shalom PMS does not list pricing details publicly, leaving potential buyers uncertain about costs. The absence of transparent pricing can complicate budgeting and decision-making.
Not ideal if your hotel operates in a highly specialized niche requiring custom features not listed by Noovy. Also, if your property needs a system solely focused on minimal functionality, Noovy’s comprehensive nature might be overwhelming.
Not ideal if you need a proven, well-supported PMS with a track record of customer satisfaction. Without reviews or verified features, selecting Shalom PMS involves high risk.
The core difference is in validation: Noovy’s 19 recent reviews and 5/5 ratings provide confidence in its capabilities, while Shalom PMS’s lack of reviews introduces uncertainty. If you want a trusted, feature-rich platform today, Noovy is the clear choice.
Choose Noovy if your hotel requires an established, reliable system with extensive features, strong user approval, and verified integrations. It’s especially suitable for independent hotels seeking automation and ease of use at an accessible price point.
Shalom PMS might appeal to hotels willing to take a chance on a lesser-known, unreviewed platform, but the lack of recent feedback and features makes it a risky investment. Without concrete validation, it’s not recommended for hotels prioritizing operational stability.
In conclusion, for most hotels evaluating their property management needs now, Noovy PMS stands out as the more trustworthy, feature-complete, and positively reviewed option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Shalom PMS | |
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| Tax Configuration | ||
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Support & Training
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Food & Beverage
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Spa
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What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and Shalom PMS share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Shalom PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. Shalom PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Shalom PMS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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