Mews PMS vs. Noovy PMS: Which Is Right for You?

Updated May 15, 2026  ·  912 verified reviews analyzed

TLDR

We analyzed 912 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Mews shines when it comes to ease of use — especially for independent properties (4.9/5) , with exclusive features like Guest CRM and Guest profiles.

Noovy shines in customer support and ROI .

See the full breakdown below ↓

How Does Mews PMS Compare to Noovy PMS?

Side-by-side ratings based on 912 verified hotelier reviews on HTR.

HTScore
100
71
Likelihood to Recommend
93%
99%
Ease of Use
4.7/5
4.9/5
Customer Support
4.3/5
4.9/5
Value for Money
4.4/5
5.0/5
Starting Price From $900/mo From $600/mo
Verified Reviews 887 25

What Are the Pros and Cons of Mews PMS vs Noovy PMS?

After analyzing 912 verified reviews, Mews users most value its automation and integrations, customizability and flexibility, onboarding and support, while Noovy users highlight customer service, automated payment processing, direct otas integration. Click any theme to see what reviewers say.

Mews Mews Noovy Noovy
Pros
+ Automation and Integrations
+ Customer Service
+ Customizability and Flexibility
+ Automated Payment Processing
+ Onboarding and Support
+ Direct OTAs Integration
+ Performance and Reliability
+ All-in-One Solution
Cons
Billing and Invoicing
Design
Reporting and Analytics
Reporting Tools
Multi-Property Management
Translation Issues

Mews vs Noovy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Mews Mews Noovy Noovy
Small (10-24 rooms) #3 329 reviews #39 11 reviews
Mid-Size (25-74 rooms) #1 397 reviews #38 12 reviews
Large (75-199 rooms) #3 45 reviews
X-Large (200+ rooms) #3 49 reviews

By Property Type

Segment Mews Mews Noovy Noovy
Boutique #1 483 reviews #38 14 reviews
Luxury #5 220 reviews #54 2 reviews
Branded / Chain #2 170 reviews #52 2 reviews
Extended Stay #1 130 reviews

By Region

Segment Mews Mews Noovy Noovy
North America #8 106 reviews
Europe #1 660 reviews #22 23 reviews
Asia Pacific #10 17 reviews
Middle East #28 8 reviews #16 2 reviews

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and profitability. Both Mews and Noovy aim to simplify hotel management, but their approaches and strengths differ. Mews offers a robust, feature-rich platform with a strong global presence and extensive integrations, whereas Noovy emphasizes an all-in-one, budget-friendly solution built by hoteliers for hoteliers. Which system aligns better with your hotel’s needs?

Are you prioritizing a mature platform with a large user base and proven reliability, or are you seeking a streamlined, cost-effective system designed for independent hotels? Let’s compare the two to see which suits your hotel best.

Is Mews or Noovy Better for Hotels?

Mews is a comprehensive cloud PMS with over 750 reviews and a high recent review count, making it a trusted choice for hotels seeking operational automation and extensive integrations. Its interface is modern, and its open API and marketplace of over 1,000 integrations enable deep customization, particularly useful for larger or multi-property hotels.

Noovy, on the other hand, has a smaller review count (19 reviews, none recent), but boasts a near-perfect overall rating of 5/5 and a 99% likelihood to recommend. It’s designed specifically for independent hotels that want an all-in-one, affordable system with built-in channel management, booking engine, and revenue tools, with a focus on ease of use and automation.

Would your hotel benefit from a platform with proven scalability and a rich ecosystem, or is a straightforward, budget-friendly system more aligned with your operational scale?

Mews vs Noovy: Which Should Your Hotel Choose?

If your hotel requires a mature, globally recognized PMS with extensive third-party integrations, choose Mews. It suits larger, multi-property, or boutique hotels seeking automation, detailed reporting, and a flexible platform to grow with.

If your hotel needs an all-in-one system that combines PMS, channel management, booking, and revenue management at a cost of just €5 per room per month, Noovy is your best bet. It’s ideal for independent hotels and small chains prioritizing ease of use, quick onboarding, and reliable support.

In short, for hotels seeking broad scalability and customization, go with Mews. For those prioritizing simplicity, affordability, and quick setup, Noovy is the clear choice.

Is Mews or Noovy Easier to Use?

Mews boasts a high ease-of-use rating at 4.7/5, supported by numerous reviews praising its intuitive, modern interface and straightforward onboarding, though some mention occasional complexity in certain features. Its onboarding rating of 4.39/5 indicates a generally smooth process, but with room for improvement in initial setup speed.

Noovy surpasses Mews slightly with a 4.84/5 ease rating, and reviews consistently praise its user-friendly design, fast onboarding, and reliable customer support. Its straightforward interface minimizes learning curves, especially for independent hoteliers or smaller teams.

Edge: Noovy.

Which Has Better Features: Mews or Noovy?

Mews offers 48 shared features plus 11 unique functionalities such as multi-lingual support, guest CRM, guest app, automated assignments, shift planning, and SOC2 compliance — features particularly valuable for larger or multi-property hotels.

Noovy, while fewer in total features, provides a robust all-in-one package, including property management, channel management, booking engine, revenue management, and guest communication tools. Its integrated approach simplifies operations for small to medium hotels, but it lacks some advanced features like guest CRM and employee messaging found in Mews.

Edge: Mews.

Which Has Better Customer Support: Mews or Noovy?

Mews scores 4.27/5 for customer support, with reviews noting occasional bugs but generally responsive support teams that address issues promptly. Some users mention that onboarding can be inconsistent, but overall, technical assistance is considered reliable.

Noovy leads with a 4.89/5 rating, with reviews emphasizing its friendly, quick, and effective support. Hoteliers appreciate the dedicated help, especially for onboarding and resolving issues swiftly.

Edge: Noovy.

Which Has More Integrations: Mews or Noovy?

Mews has a significant advantage here, with 336 verified partners, including major OTAs, channel managers, revenue tools, and custom API options. Its extensive ecosystem allows hotels to tailor the platform precisely to their operational needs.

Noovy, with 40 verified partners, covers essential integrations with OTAs like Booking.com and Expedia, as well as reporting and payment tools. However, its smaller ecosystem limits customization compared to Mews.

Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Noovy?

Mews, with over 750 reviews and a recent review count of 98, maintains a high overall rating of 4.62/5, with users from boutique, city center, and hostel segments rating it highly. Its recent reviews reinforce its reliability and feature depth.

Noovy, rated 5/5 by 19 reviews, enjoys nearly perfect scores, especially among independent hotels. Its recent reviews highlight satisfaction with support, automation, and ease of use.

Edge: Mews.

How Much Do Mews and Noovy Cost?

Mews charges a flat base price of $900 per month, with no mention of a free trial or tiered plans. Its higher price reflects its enterprise-ready features and extensive integrations.

Noovy offers a more affordable €5 per room per month, with no implementation fees or hidden costs. Its transparent and budget-friendly pricing makes it attractive for small hotels and independents.

What Type of Hotel Should Use Mews?

  • Hotels that operate multiple properties or need extensive integrations.
  • Boutique, city center, or hostel properties seeking automation and scalability.
  • Hotels requiring advanced reporting, guest CRM, and custom workflows.
  • Teams looking for a global platform with broad support and innovation.

Not ideal if you want a simple, low-cost system for a small property or only need basic PMS features.

What Type of Hotel Should Use Noovy?

  • Independent hotels, bed & breakfasts, or small chains seeking a straightforward, all-in-one system.
  • Hotels prioritizing ease of use, quick onboarding, and reliable customer support.
  • Properties with limited budgets looking for an affordable PMS.
  • Teams that want a single platform for reservations, channel management, and revenue tools.

Not ideal if you need advanced customization, extensive integrations, or multi-property management.

Mews vs Noovy: The Bottom Line for Hotels

Mews is a mature, versatile platform with a broad feature set, extensive integrations, and a large global footprint. Its strengths lie in automation, customization, and scalability, making it suitable for larger, multi-property hotels or those planning growth.

Noovy offers a simplified, budget-friendly option with an all-in-one approach, focused on ease of use, automation, and support for independent hotels. It’s ideal for small, single-property hotels that want a quick, reliable, and cost-effective solution.

For hotels that require a proven, scalable platform with deep integrations and advanced features, Mews is the clear winner. If your hotel values simplicity, affordability, and fast onboarding, Noovy is the better fit.

In conclusion, if your hotel needs a trusted, feature-rich system capable of supporting growth and complex operations, choose Mews. For straightforward management at a competitive price, Noovy delivers excellent value and ease of use.

How Much Do Mews PMS and Noovy PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Mews Mews Noovy Noovy
Starting Price From $900/mo From $600/mo

Which Features Does Mews PMS Have That Noovy PMS Doesn't (and Vice Versa)?

According to HTR's product database, Mews PMS and Noovy PMS share 48 features. Here are the key differences — features one has that the other lacks.

Feature Mews Mews Noovy Noovy
EPoS
Gift Vouchers
Guest CRM
Guest profiles
Multi-currency
Multi-lingual

Real-World Results: Mews vs Noovy by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Mews Episode Tbilisi Small
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
Noovy Noovy

No published case study for this goal yet.

Increase Operational Efficiency
Mews Aplend Apartments Mid-Size
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
Noovy Noovy

No published case study for this goal yet.

Improve Guest Experience
Mews Leven Manchester Small
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester
Noovy Noovy

No published case study for this goal yet.

Mews vs Noovy: The Bottom Line

Mews
Mews
4.7/5 from 887 reviews

What hoteliers love

Ease of Use 89% positive

Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.

Automation and Integrations 69% positive

Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.

Customizability and Flexibility 69% positive

Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.

Where hoteliers push back

Billing and Invoicing 77% negative

Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.

Reporting and Analytics 60% negative

While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting featu... While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting features. Users express the desire for more granular data insights, particularly in reservations and revenue analysis.

Ranks higher for

Mid-Size (25-74 rooms) #1 vs #38
Small (10-24 rooms) #3 vs #39
X-Small (< 10 rooms) #12 vs #46
Bed & Breakfast & Inns #3 vs #51

Unique capabilities

Multi-lingual Multi-currency Guest CRM Guest profiles EPoS
4.7/5 ease of use 4.3/5 support 335 integrations
Visit Website
Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Ranks higher for

Middle East #16 vs #28
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 4.6 (+0.4)
Customer Support Noovy 4.9 vs 4.3 (+0.6)
Value for Money Noovy 5.0 vs 4.4 (+0.6)
Onboarding Noovy 4.8 vs 4.4 (+0.4)

Frequently Asked Questions About Mews PMS vs Noovy PMS

Can Mews PMS replace Noovy PMS?

It depends on your requirements. Mews PMS and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Mews PMS offers 335 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Mews PMS or Noovy PMS offer a free plan?

Mews PMS: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Mews PMS and Noovy PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and Noovy has 71. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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