Mews POS vs. Novacom - NovaTouch:
Which Is Right for You?

The Decision

Choosing the right POS system for your hotel means balancing features, usability, support, and market presence. While Mews POS offers a broad suite of functionalities and a proven track record backed by the most recent reviews, Novacom’s NovaTouch remains largely unreviewed, limiting confidence in its real-world performance. Mews's extensive reviews, recent customer feedback, and high ratings make it a more reliable choice for hoteliers seeking a proven solution. Are you ready to see which product best fits your needs?

Is Mews POS or Novacom NovaTouch Better for Hotels?

Both Mews POS and Novacom NovaTouch aim to streamline hotel restaurant operations, but they do so with different strengths. Mews POS integrates tightly with property management, offering extensive automation, digital ordering, and analytics, supported by 156 recent reviews and a near-perfect score. In contrast, Novacom’s NovaTouch has minimal review data, with no recent customer feedback, making it difficult to assess its effectiveness or user satisfaction. Does your hotel prioritize proven performance over unverified claims?

Mews POS vs Novacom NovaTouch: Which Should Your Hotel Choose?

If your hotel needs a widely adopted, highly reviewed POS system with deep integrations and a broad feature set, Mews POS is the clear choice. It caters well to hotels seeking automation, real-time reporting, and a platform trusted by hoteliers across multiple regions. Conversely, if your priority is a niche, on-premise solution with a focus on customer review management (noted in its description but lacking review data), NovaTouch might seem appealing, but the absence of recent reviews or ratings makes it a risky pick. For most hotels, proven customer satisfaction is paramount.

Is Mews POS or Novacom NovaTouch Easier to Use?

Mews POS scores an impressive 4.74 out of 5 for ease of use, with reviews praising its intuitive, modern interface and straightforward onboarding. It’s designed to be accessible across devices—desktops, tablets, and smartphones—making staff adoption smooth. Novacom NovaTouch, lacking any review data or user feedback, cannot be confidently compared on usability. Given the robust positive feedback for Mews, edge: Mews POS.

Which Has Better Features: Mews POS or Novacom NovaTouch?

Mews POS offers a comprehensive suite of 26 features unique to it, including PCI compliance, digital menus, advanced ordering, self-service table-side ordering, inventory management, and integrations with accounting software—all tailored for hotel restaurant operations. Novacom NovaTouch provides only two features—customer management and on-premise deployment—lacking the extensive functionality of Mews. The clear edge goes to Mews for its feature depth, versatility, and tailored hotel F&B capabilities.

Which Has Better Customer Support: Mews POS or Novacom NovaTouch?

Mews scores 4.43 out of 5 for customer support, with reviews highlighting reliable, solution-oriented service, especially during onboarding. Numerous recent reviews mention quick responses and helpful guidance, essential for smooth deployment. NovaTouch, with no available review data or customer feedback, cannot be evaluated, but the lack of recent endorsements makes Mews the more dependable support choice. Edge: Mews POS.

Which Has More Integrations: Mews POS or Novacom NovaTouch?

Mews boasts over 336 verified integrations, including popular channel managers, payment gateways, and property management systems, enabling seamless operations across platforms. Novacom has only four verified partners, with few details on the scope of integrations. For a hotel looking to connect multiple systems effortlessly, Mews's extensive ecosystem offers a clear advantage. Edge: Mews POS.

Which Do Hoteliers Rate Higher: Mews POS or Novacom NovaTouch?

Mews’s reviews, with 66 recent entries, are overwhelmingly positive, giving it a 9.32/10 NPS score and a 95% likelihood of recommendation. Hotels across segments praise its usability, onboarding, and feature set, particularly highlighting its modern interface and automation. NovaTouch’s lack of reviews and ratings leaves its reputation unverified. Given the current data, Mews is the higher-rated product by hoteliers. Edge: Mews POS.

How Much Do Mews POS and Novacom NovaTouch Cost?

Mews charges a base price of $200 per month, with no freemium or trial options, and no implementation fees. Unfortunately, NovaTouch’s pricing details are not publicly available, making comparison difficult. For budget planning, Mews provides a transparent, predictable pricing model, while NovaTouch’s costs remain uncertain.

What Type of Hotel Should Use Mews POS?

• Hotels prioritizing seamless integration with their PMS and automation.
• Properties seeking digital menus, mobile ordering, and inventory management.
• Hotels with multiple F&B outlets requiring connected POS and kitchen display systems.
• Hotels aiming for real-time analytics and extensive reporting.
• Teams that want a scalable, cloud-based system with proven support.
• Not ideal if: your hotel operates primarily without F&B services or demands on-premise solutions with minimal integrations.

What Type of Hotel Should Use NovaTouch?

• Hotels that prefer on-premise POS systems over cloud-based ones.
• Hotels focusing primarily on customer feedback management rather than operational automation.
• Small properties with minimal integration needs and simple POS requirements.
• Teams that want a basic, stand-alone POS without extensive features.
• Not ideal if: your hotel needs deep integrations, automation, or proven reliability based on recent reviews.

Mews POS vs Novacom NovaTouch: The Bottom Line for Hotels

Mews POS stands out as a well-supported, feature-rich platform with extensive integrations, proven usability, and strong reviews from recent hotel clients. It’s best suited for hotels seeking a reliable, scalable system that improves operational flow and guest experience. NovaTouch, lacking recent reviews and detailed features, presents an uncertain choice, better suited for hotels with specific on-premise needs and limited integration requirements.

If your hotel values a tested, highly rated POS system that enhances your F&B operations and integrates with your PMS, Mews POS is the clear choice. Its recent customer feedback and extensive feature set make it a safer, more strategic investment. Conversely, if your focus is on basic on-premise POS management and review management, and you can verify its suitability, NovaTouch might fit, but the current data doesn’t support this as a primary option.