Oaky by Plusgrade vs. ResortPass:
Which Is Right for You?

The Decision

Choosing between Oaky by Plusgrade and ResortPass hinges on your hotel’s primary revenue goals. Oaky specializes in increasing your revenue through targeted upselling throughout the guest journey, while ResortPass offers a way to monetize your amenities by providing day access to your hotel’s facilities. Both aim to boost your bottom line, but their approaches are fundamentally different.

Oaky’s extensive feature set, large review base, and recent positive feedback position it as the more proven solution for hoteliers seeking to maximize revenue from room upgrades and ancillary services. ResortPass, on the other hand, excels in attracting local and day-visiting guests, especially if your property has underutilized amenities. Are you looking to upsell to your booked guests or to attract new customer segments through amenity access?

Is Oaky or ResortPass Better for Hotels?

Oaky is designed to enhance revenue by offering personalized, automated upselling opportunities at various stages of the guest journey, from pre-arrival to post-stay. ResortPass, however, serves as a platform to monetize amenities by offering day passes to locals and visitors, focusing on usage of facilities rather than upgrades or services tied to bookings.

Oaky has a proven track record, with over 443 reviews in the last six months and a 4.84/5 overall rating—indicating strong recent customer satisfaction. ResortPass, with zero reviews and a smaller presence, lacks recent customer feedback, suggesting less market validation. Does your hotel need a reliable upselling tool or a new revenue stream from amenities?

Oaky vs ResortPass: Which Should Your Hotel Choose?

If your hotel’s priority is increasing revenue from room upgrades, ancillary services, and personalized offers, Oaky is the clear choice. Its extensive features—guest segmentation, A/B testing, multi-channel delivery, and dynamic pricing—are proven to generate measurable uplift, especially since it boasts a 94.96/100 HTR score and 96% likelihood to recommend based on recent reviews.

ResortPass suits hotels with abundant amenities that are underused or aim to attract local day visitors. If your property has significant recreational facilities and you want to monetize them without the need for traditional bookings, ResortPass could be appealing. But, since ResortPass has no recent reviews or verified integrations, its effectiveness remains unproven compared to Oaky’s established track record.

Is Oaky or ResortPass Easier to Use?

Oaky’s user interface scores 4.84/5, praised for its intuitiveness and quick onboarding process—most users find it easy to adopt, with minimal training needed. Its onboarding rating of 4.74/5 and positive reviews about quick setup indicate a smooth experience, even for smaller teams.

ResortPass, lacking user ratings and recent feedback, offers no information about ease of use. Given the absence of review data and a smaller footprint in hotel tech, it’s unclear how seamless or intuitive ResortPass is for your staff. Edge: Oaky.

Which Has Better Features: Oaky or ResortPass?

Oaky offers 12 unique features focused on upselling, including guest segmentation, offer experimentation, multi-channel delivery, dynamic pricing, offer templates, and automation with Type 2 SOC 2 security certification. These features are designed specifically to boost incremental revenue during the guest lifecycle.

ResortPass provides no comparable features or tools for upselling or guest segmentation. Its core function is access management for amenities, not targeted revenue maximization. For hotel revenue growth through personalized upselling, Oaky’s feature set clearly outshines ResortPass. Edge: Oaky.

Which Has Better Customer Support: Oaky or ResortPass?

Oaky’s customer support scores 4.87/5, with many recent reviews praising prompt, knowledgeable assistance that helps hotels implement and optimize the platform. Hoteliers highlight the effectiveness of Oaky’s onboarding and ongoing support in achieving revenue goals.

ResortPass, with no recent reviews or ratings, provides no verified data on support quality. The lack of customer feedback or documented support experiences makes it difficult to assess how effectively they assist hotels. Given Oaky’s strong customer support reputation, it has the edge here. Edge: Oaky.

Which Has More Integrations: Oaky or ResortPass?

Oaky boasts 54 verified integrations with PMS, channel managers, and other hotel tech solutions, making it easy to incorporate into existing systems and workflows. These integrations support real-time data synchronization, automation, and personalized offers, crucial for maximizing revenue.

ResortPass, with zero verified integrations, operates more as a standalone amenity access platform. While valuable for certain properties, its limited connectivity restricts its ability to integrate deeply into your hotel’s tech stack. For comprehensive operational efficiency and data-driven upselling, Oaky’s integrations are a significant advantage. Edge: Oaky.

Which Do Hoteliers Rate Higher: Oaky or ResortPass?

Oaky’s recent reviews (7 in the last six months) reflect an overall rating of 4.84/5, with a 96% likelihood of recommendation, especially among independent, branded, and boutique hotels. Hotels of various sizes and segments report significant revenue increases and ease of use, indicating high user satisfaction.

ResortPass lacks recent reviews and ratings, making it impossible to gauge current hotel satisfaction or effectiveness. Its market presence is limited to North America, with no accessible recent feedback to support its performance. Given the strong recent data for Oaky, it remains the more trusted choice. Edge: Oaky.

How Much Do Oaky and ResortPass Cost?

Oaky charges a flat monthly fee of $300, with no free tier or trial, providing transparent pricing that allows for predictable budgeting. ResortPass does not publicly disclose pricing, and no trial information is available, which could complicate budget planning and comparison.

While Oaky’s pricing is clear, the lack of disclosed costs for ResortPass makes it uncertain whether it offers a better value proposition. For hotel managers seeking predictable investment and proven ROI, Oaky’s transparent pricing is an advantage. Edge: Oaky.

What Type of Hotel Should Use Oaky?

• Hotels that want to maximize revenue from room upgrades, packages, and ancillary services through personalized offers.
• Hotels with multiple properties or chains seeking centralized dashboards and advanced segmentation.
• Hotels aiming to enhance guest experience with automated, data-driven upselling during every stage of the guest journey.
• Hotels that value integration with existing PMS and tech solutions to streamline operations.
• Hotels prepared to invest in a platform with proven ROI and high customer support.

Not ideal if you:

• Have primarily underused amenities and want to monetize day passes.
• Lack the resources or desire for an ongoing upselling platform.
• Are a very small property with minimal staff capacity or budget for a dedicated upselling tool.

What Type of Hotel Should Use ResortPass?

• Hotels or resorts with notable amenities like pools, spas, or recreational facilities that are underperforming.
• Properties seeking to attract local guests or day visitors to increase revenue without needing to increase overnight bookings.
• Hotels looking for a simple, standalone platform to monetize amenities with minimal integration requirements.
• Resorts aiming to diversify revenue streams beyond room sales.

Not ideal if you:

• Focus solely on traditional booking and upselling room upgrades.
• Prefer deep integration with your PMS or existing hotel tech.
• Require detailed guest segmentation or personalized marketing automation.

ResortPass vs Oaky: The Bottom Line for Hotels

Oaky is designed for hotels seeking to increase revenue through targeted, automated upselling. Its feature-rich platform and extensive integrations make it a reliable choice for hoteliers aiming for measurable growth in ancillary revenue from existing bookings.

ResortPass offers a unique approach by monetizing amenities via day passes, potentially unlocking new revenue streams from local and leisure guests. However, with no recent reviews or proven integrations, it’s less compelling for hotels focused on upselling or operational efficiency.

If your goal is to boost revenue from booked guests with personalized offers, Oaky is the clear choice—its proven track record, features, and support make it the safer, more effective investment. If you have a high-value amenity base and want to attract local day visitors, ResortPass might be worth exploring, but its market validation is limited at this point.