Oaky by Plusgrade vs. UPSELLING/HOTEL:
Which Is Right for You?

The Decision

Choosing between Oaky by Plusgrade and Destsetters hinges on your hotel’s specific needs for upselling tools. Oaky offers an established, feature-rich platform with a broad regional presence and extensive integrations, while Destsetters presents a personalized, niche-focused approach with no publicly available reviews yet. Both aim to grow your revenue, but their methods and maturity differ significantly. Which product aligns better with your operational goals?

Is Oaky by Plusgrade or Destsetters Better for Hotels?

Oaky’s strength lies in its proven track record, boasting 443 reviews, a 4.84/5 overall rating, and recent feedback from hotels across 64 countries—making it the more reliable choice for data-backed decision-making. Destsetters, on the other hand, currently has no reviews or active market presence, making it difficult to assess its real-world performance or customer satisfaction.

Both products focus on increasing ancillary revenue through upselling, but Oaky emphasizes automation, segmentation, and multi-channel offers, while Destsetters promises bespoke services tailored to individual hotel needs. How critical is a track record of proven results versus a customized approach?

Oaky vs Destsetters: Which Should Your Hotel Choose?

If your hotel needs a mature, scalable platform with a wide array of features—such as guest segmentation, A/B testing, dynamic pricing, and multi-channel communication—Oaky is the clear choice. It’s ideal for properties seeking automation, extensive integrations, and proven ROI, especially in regions like North America and Europe.

If your hotel requires a highly personalized, boutique approach, perhaps in niche markets like wellness or luxury travel, and is willing to invest in bespoke service development, Destsetters may appeal. However, without reviews or regional data, its effectiveness remains unverified. For immediate results, Oaky’s established presence makes it the safer option.

Is Oaky or Destsetters Easier to Use?

Oaky has a 4.84/5 ease-of-use rating based on reviews from hotels that find its interface intuitive and management straightforward. Its onboarding process averages 4.74/5, with many users praising the quick setup and user-friendly controls, which facilitate rapid staff adoption.

Destsetters offers no publicly rated user experience or onboarding data, leaving its ease of use uncertain. Given the lack of reviews, it’s impossible to gauge integration complexity or how easily your team could adopt it.

Edge: Oaky.

Which Has Better Features: Oaky or Destsetters?

Oaky provides a robust suite of 12 features, including guest segmentation, offer experimentation, room upgrade merchandising, multi-channel delivery, dynamic pricing, offer templates, and automation tools for various stages of the guest journey. Its feature depth is supported by frequent updates and proven performance.

Destsetters offers no detailed feature list or differentiation points, emphasizing personalized services rather than specific upselling functionalities. Its feature set remains unverified, making it difficult to compare directly.

Edge: Oaky.

Which Has Better Customer Support: Oaky or Destsetters?

Oaky’s support ratings stand at 4.87/5, with reviews highlighting prompt, knowledgeable assistance and a positive onboarding experience. Customers note that the support team is actively engaged and helpful, which is critical during integration and scaling phases.

Destsetters has no publicly available support ratings or reviews, creating uncertainty about its responsiveness or quality. Without customer feedback, Oaky’s support reputation clearly stands out.

Edge: Oaky.

Which Has More Integrations: Oaky or Destsetters?

Oaky integrates with 54 verified partners, including popular PMSs like RoomRaccoon, Hotelkit, and Sirvoy, enabling seamless operation across your existing tech stack. Its broad integrations facilitate real-time data exchange and automation.

Destsetters has no listed integrations or verified partners, raising questions about connectivity with your current hotel systems. Without this, scaling and automation become more challenging.

Edge: Oaky.

Which Do Hoteliers Rate Higher: Oaky or Destsetters?

Oaky’s reviews are recent and positive, with a 4.84/5 overall score and a 96% likelihood to recommend. Hotels of various sizes, especially independent and branded properties, praise its ease of use, automation, and revenue results.

Destsetters lacks reviews entirely, preventing any meaningful comparison or customer insights. Given the recent, robust feedback for Oaky, it’s the more trusted choice among hoteliers.

Edge: Oaky.

How Much Do Oaky and Destsetters Cost?

Oaky’s pricing begins at $300/month for its core upselling platform, with no implementation fees or freemium options. It’s a transparent, subscription-based model suited for hotels ready to invest in proven technology.

Destsetters does not publicly disclose its pricing, making it difficult to evaluate value or compare costs directly. This lack of transparency favors Oaky’s established and clear pricing structure.

Edge: Oaky.

What Type of Hotel Should Use Oaky?

• Hotels seeking a reliable, scalable upselling software with proven results.
• Properties aiming for automation across the guest journey, from pre-arrival to post-stay.
• Hotels in need of extensive integrations with PMS and other hotel tech.
• Properties targeting revenue growth through personalized, segmented offers.
• Hotels with a medium to large team that can leverage advanced features like A/B testing and dynamic pricing.

Not ideal if:

• Your hotel is very small and manual upselling suffices.
• You prefer a bespoke, boutique service with no prior reviews.
• Your region is outside Oaky’s extensive presence in North America, Europe, and Asia Pacific.

What Type of Hotel Should Use Destsetters?

• Hotels focusing on niche markets like wellness, luxury, or honeymoon travel.
• Properties seeking highly customized upselling strategies tailored to specific hotel features.
• Small or boutique hotels that want a personalized approach rather than a broad platform.
• Hotels eager to develop a distinct brand experience through bespoke services.

Not ideal if:

• You need a ready-made, proven upselling platform with extensive integrations.
• You require a system with a strong customer support track record.
• Your hotel expects immediate, data-backed results without bespoke development.

Oaky vs Destsetters: The Bottom Line for Hotels

Oaky’s core strength is its proven track record, comprehensive feature set, and widespread integrations—making it the safer, more reliable choice for most hotels seeking immediate revenue uplift. Its recent reviews underscore its effectiveness, especially in markets like North America and Europe.

Destsetters promises a personalized, boutique approach tailored to individual hotel needs but lacks reviews and proven performance data, making it a riskier choice at this stage. For hotels prioritizing tried-and-true technology with measurable results, Oaky stands out.

If your hotel requires a mature, feature-rich upselling platform with broad market coverage and recent positive feedback, go with Oaky. Its extensive integrations and proven support make it well-suited for properties looking to maximize revenue and guest experience.

Choose Destsetters only if you prioritize bespoke services and are prepared to evaluate its effectiveness as it gains market traction. Currently, without reviews or case studies, it’s a less certain investment compared to Oaky’s established track record.