Oaky by Plusgrade vs. Voyyo: Which Is Right for You?

Updated May 15, 2026  ·  528 verified reviews analyzed

TLDR

We analyzed 528 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Oaky by Plusgrade shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).

Voyyo shines .

See the full breakdown below ↓

How Does Oaky by Plusgrade Compare to Voyyo?

Side-by-side ratings based on 528 verified hotelier reviews on HTR.

HTScore
94
0
Likelihood to Recommend
96%
0%
Ease of Use
4.8/5
0.0/5
Customer Support
4.9/5
0.0/5
Value for Money
4.7/5
0.0/5
Starting Price From $300/mo Contact sales
Verified Reviews 528 0

What Are the Pros and Cons of Oaky by Plusgrade vs Voyyo?

After analyzing 528 verified reviews, Oaky by Plusgrade users most value its upselling efficiency, user interface and system usability, customer support experience, while Voyyo users highlight . Click any theme to see what reviewers say.

Oaky by Plusgrade Oaky by Plusgrade Voyyo Voyyo
Pros
+ Upselling Efficiency
+ User Interface and System Usability
+ Customer Support Experience
+ Personalization and Targeted Promotions
Cons
Reporting System Challenges
Integration with PMS

Oaky by Plusgrade vs Voyyo: Rankings by Hotel Segment

How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Oaky by Plusgrade Oaky by Plusgrade Voyyo Voyyo
Small (10-24 rooms) #5 42 reviews
Mid-Size (25-74 rooms) #2 263 reviews #29 0 reviews
Large (75-199 rooms) #1 141 reviews
X-Large (200+ rooms) #2 57 reviews

By Property Type

Segment Oaky by Plusgrade Oaky by Plusgrade Voyyo Voyyo
Boutique #2 216 reviews
Luxury #2 278 reviews #26 0 reviews
Branded / Chain #2 208 reviews #27 0 reviews
Extended Stay #3 33 reviews

By Region

Segment Oaky by Plusgrade Oaky by Plusgrade Voyyo Voyyo
North America #7 29 reviews #22 0 reviews
Europe #1 315 reviews
Asia Pacific #2 81 reviews
Middle East #2 52 reviews

The Decision

Choosing between Oaky by Plusgrade and Voyyo hinges on your hotel’s specific revenue goals and operational focus. Oaky aims to maximize ancillary revenue through targeted upselling at various guest journey points, while Voyyo specializes in personalized room assignment to boost guest satisfaction and optimize room utilization. Both products address different pain points; which aligns better with your current priorities?

Oaky boasts a broader feature set and a proven track record backed by over 440 recent reviews, making it a more established leader. Voyyo, being newer with minimal user feedback, offers a niche solution centered on room personalization. So, which platform is the right fit for your hotel’s growth strategy?

Is Oaky or Voyyo Better for Hotels?

Oaky and Voyyo serve distinct functions within the hotel tech stack. Oaky focuses on upselling throughout the guest journey, offering personalized upgrades, ancillary services, and dynamic pricing, aiming to increase revenue. Voyyo, on the other hand, concentrates on streamlining room assignment, allowing guests to select their preferred rooms pre-arrival, which enhances guest satisfaction and improves room utilization.

While Oaky integrates with a wide range of PMSs and offers 54 verified partners, Voyyo has only three, including some common integrations like Oracle Hospitality and Mews. Oaky’s extensive regional presence—operating in 64 countries—also speaks to its maturity versus Voyyo’s nascent market footprint. Which of these solutions addresses your hotel's primary challenge: revenue uplift or guest experience?

Oaky vs Voyyo: Which Should Your Hotel Choose?

If your hotel needs to increase ancillary revenue through targeted, automated upselling, go with Oaky. Its features like guest segmentation, offer experimentation, multi-channel delivery, and dynamic pricing, combined with a robust user base and high review scores, make it a strategic revenue tool.

Conversely, if your hotel’s priority is improving guest satisfaction through personalized room selection that reduces manual work and enhances the digital experience, Voyyo may be suitable. However, note that its limited reviews and features suggest it’s better suited for small hotels seeking a straightforward, low-risk room personalization solution.

In summary, choose Oaky if revenue growth and automation are your goals, and Voyyo if guest satisfaction through personalized room assignment is your priority. For most hotels looking for proven ROI and extensive support, Oaky is the clear choice.

Is Oaky or Voyyo Easier to Use?

Oaky’s platform is highly rated for ease of use, with a 4.84/5 score and over 440 reviews, many praising its intuitive interface, quick onboarding, and minimal staff training needs. Users frequently mention that Oaky’s dashboard and automation features are straightforward, enabling rapid deployment and adoption across departments.

Voyyo, by comparison, has no publicly available reviews or ratings, but its core value proposition is simplicity—integrating seamlessly with minimal effort and requiring little staff input. Given the lack of user feedback, it’s difficult to assess usability definitively.

Edge: Oaky.

Which Has Better Features: Oaky or Voyyo?

Oaky offers 12 unique features, including guest segmentation, A/B testing, room upgrade merchandising, multi-channel delivery (email, SMS, WhatsApp), dynamic pricing, offer templates, automation workflows, and data security certifications. These enable highly targeted, flexible upselling campaigns that adapt to guest behavior and demand.

Voyyo, on the other hand, provides a streamlined, personalized room selection experience, but does not offer additional features like upselling tools or segmentation. Its core feature set is minimal, focused solely on room preference management.

Edge: Oaky.

Which Has Better Customer Support: Oaky or Voyyo?

Oaky’s support ratings are outstanding, with a 4.87/5 score based on over 440 reviews. Reviewers highlight the responsiveness, knowledge, and proactive approach of its customer success team, often citing quick resolutions and helpful onboarding.

Voyyo, having no review data or customer feedback available, can’t be assessed in this category. Given the importance of reliable support, this lack of data favors Oaky’s proven track record.

Edge: Oaky.

Which Has More Integrations: Oaky or Voyyo?

Oaky boasts 54 verified integration partners, including notable PMS and channel managers like Oracle Hospitality, Mews, and HotelTime. Its extensive integration ecosystem facilitates fast setup and robust data synchronization, which is crucial for automation and real-time offers.

Voyyo’s integration count is limited to three, including some common partners, but with minimal details on the breadth of these integrations. This makes Oaky the more versatile choice for connecting to existing hotel systems.

Edge: Oaky.

Which Do Hoteliers Rate Higher: Oaky or Voyyo?

Oaky’s reviews, with over 440 recent evaluations and a 4.84/5 overall rating, demonstrate strong hotel satisfaction across segments—including luxury, boutique, and branded hotels. Smaller properties and chains frequently mention increased revenue, ease of use, and motivated staff.

Voyyo has no published reviews or ratings, making it impossible to gauge hotel sentiment. For hotels seeking proven, peer-reviewed performance, Oaky’s higher rating and reputation are definitive advantages.

Edge: Oaky.

How Much Do Oaky and Voyyo Cost?

Oaky’s pricing starts at $300 per month, with no implementation or setup fees, and no free tier. Its transparent pricing is aligned with its extensive feature set and proven ROI.

Voyyo’s pricing details are unavailable, but as a revenue-share, risk-free platform, it likely involves a percentage-based fee. Without precise figures, Oaky’s predictable cost structure offers more clarity for budgeting.

What Type of Hotel Should Use Oaky?

  • Hotels that want to significantly increase ancillary revenue through targeted, automated upselling.
  • Teams seeking to optimize revenue from pre-arrival, in-stay, and post-stay engagements.
  • Hotels with multiple properties or chains that benefit from centralized dashboards.
  • Properties aiming to enhance guest experience with personalized offers and dynamic pricing.

Not ideal if:

  • Your hotel operates with very minimal staff or prefers simple solutions.
  • Your focus is solely on room personalization without revenue objectives.
  • You lack the infrastructure to support upselling campaigns.

Edge: Oaky.

What Type of Hotel Should Use Voyyo?

  • Hotels that prioritize guest satisfaction through room customization.
  • Small properties or boutique hotels seeking a straightforward, low-maintenance solution.
  • Hotels wanting to improve room utilization and reduce manual room assignment work.
  • Operations aiming for a seamless digital experience with minimal setup.

Not ideal if:

  • Your primary goal is revenue enhancement through ancillary sales.
  • You need extensive features, integrations, or analytics.
  • Your hotel requires proven, high-rated support and large-scale deployment.

Edge: Voyyo.

Oaky vs Voyyo: The Bottom Line for Hotels

Oaky is a mature, feature-rich platform designed to boost revenue through targeted upselling, automation, and deep integrations. Its extensive reviews, high ratings, and proven ROI make it the most reliable choice for hotels aiming to maximize ancillary revenue and operational efficiency.

Voyyo offers a niche, room personalization solution with a simple setup and minimal effort, ideal for small hotels seeking guest satisfaction improvements without heavy investment. However, its limited features and lack of reviews mean it’s less suitable for hotels focused on revenue growth or needing detailed analytics.

For most hotels looking for a trusted, extensively supported upselling platform, Oaky remains the recommended choice. If your priority is guest satisfaction with minimal complexity, Voyyo could be worth exploring, but expect limited scalability.

How Much Do Oaky by Plusgrade and Voyyo Cost?

Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Oaky by Plusgrade Oaky by Plusgrade Voyyo Voyyo
Starting Price From $300/mo

Which Features Does Oaky by Plusgrade Have That Voyyo Doesn't (and Vice Versa)?

According to HTR's product database, Oaky by Plusgrade and Voyyo share 0 features. Here are the key differences — features one has that the other lacks.

Feature Oaky by Plusgrade Oaky by Plusgrade Voyyo Voyyo
Dynamic Upgrade Pricing
Guest Segmentation & Targeting
Multi-Channel Delivery (Email, SMS, WhatsApp, Chat)
Offer Experimentation & A/B Testing
Offer Templates Library
Room Upgrade Merchandising

Real-World Results: Oaky by Plusgrade vs Voyyo by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Oaky by Plusgrade Hotel At Six Small
+ Average Monthly revenue from Oaky: 32226 SEK
+ Average TRevPAR uplift per night from Oaky: 3.1 SEK
+ Best performing month, Oaky revenue per booking: 70.8 SEK

"With Oaky, guests can clearly see what extra services or products we have to offer. By looking through all our services they can choose to add things they did not even know they wa..."

Diana Zambrano
Diana Zambrano
Guest Relations and Service Manager
Voyyo Voyyo

No published case study for this goal yet.

Improve Guest Experience
Oaky by Plusgrade Hard Rock International Large
+ Average increase in monthly incremental revenue by 15%
+ Minimum email open rates of 80-85% and average click-through rate of 60%
+ Improved customer satisfaction due to reduced manual work and low rejection rates

"Oaky allows us to be creative and feature relevant and exciting offers to our guests. The solution is extremely flexible and easy to use, helping our teams to offer unique services..."

Alexis Remy
Alexis Remy
VP Revenue Management & Distribution at...
Voyyo Voyyo

No published case study for this goal yet.

Oaky by Plusgrade vs Voyyo: The Bottom Line

Oaky by Plusgrade
Oaky by Plusgrade
4.8/5 from 528 reviews

What hoteliers love

Upselling Efficiency 100% positive

Reviewers consistently commend Oaky's ability to streamline and enhance the upselling process, making it easier to generate additional revenue. Users... Reviewers consistently commend Oaky's ability to streamline and enhance the upselling process, making it easier to generate additional revenue. Users appreciate the ease of promoting room upgrades and packages, contributing significantly to boosting hotel revenue.

User Interface and System Usability 87% positive

The platform's user-friendly design is repeatedly praised, allowing both new and experienced users to engage effectively with the software. This acces... The platform's user-friendly design is repeatedly praised, allowing both new and experienced users to engage effectively with the software. This accessibility helps hotels employ upselling strategies without extensive training.

Customer Support Experience 100% positive

Oaky's customer support is largely praised for its efficiency and knowledge, with special mention of certain team members who consistently ensure a po... Oaky's customer support is largely praised for its efficiency and knowledge, with special mention of certain team members who consistently ensure a positive experience. Prompt assistance is highlighted as a particular strength.

Where hoteliers push back

Reporting System Challenges 90% negative

Several reviews identify challenges with Oaky's reporting system, noting a need for improvements in clarity and integration with existing hotel system... Several reviews identify challenges with Oaky's reporting system, noting a need for improvements in clarity and integration with existing hotel systems. Users express difficulty in accessing comprehensive data on upselling activities.

Integration with PMS 50% negative

Oaky offers seamless integration with many hotel property management systems, enhancing real-time data synchronization. Issues do exist, however, as s... Oaky offers seamless integration with many hotel property management systems, enhancing real-time data synchronization. Issues do exist, however, as some users encounter complications requiring manual input, specifically when tracking upselling offers.

Ranks higher for

Mid-Size (25-74 rooms) #2 vs #29
Branded / Chain #2 vs #27
City Center Hotels #2 vs #26
Luxury #2 vs #26

Unique capabilities

Guest Segmentation & Targeting Offer Experimentation & A/B Testing Room Upgrade Merchandising Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) Dynamic Upgrade Pricing
4.8/5 ease of use 4.9/5 support 54 integrations
Visit Profile
Voyyo
Voyyo
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 3 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Oaky by Plusgrade 4.8 vs 0.0 (+4.8)
Ease of Use Oaky by Plusgrade 4.8 vs 0.0 (+4.8)
Customer Support Oaky by Plusgrade 4.9 vs 0.0 (+4.9)
Value for Money Oaky by Plusgrade 4.7 vs 0.0 (+4.7)
Onboarding Oaky by Plusgrade 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About Oaky by Plusgrade vs Voyyo

Can Oaky by Plusgrade replace Voyyo?

It depends on your requirements. Oaky by Plusgrade and Voyyo share many core Upselling Software features, but each has unique capabilities. Oaky by Plusgrade offers 54 verified integration partners, while Voyyo offers 3. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Oaky by Plusgrade leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Oaky by Plusgrade or Voyyo offer a free plan?

Oaky by Plusgrade: No. Voyyo: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Oaky by Plusgrade and Voyyo?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Oaky by Plusgrade has an HT Score of 94 and Voyyo has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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