The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,301 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use and customer support — especially for independent properties (4.6/5) , with exclusive features like Revenue management module and Payment processing.
Oasis Hospitality Software Ltd shines .
Side-by-side ratings based on 1,301 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 1,301 | 0 |
After analyzing 1,301 verified reviews, Cloudbeds users most value its training, ease of use, and onboarding, support responsiveness and human assistance, calendar and reservation visibility, while Oasis Hospitality Software Ltd users highlight . Click any theme to see what reviewers say.
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Training, ease of use, and onboarding
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Support responsiveness and human assistance
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Calendar and reservation visibility
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Reporting and analytics
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Billing, invoicing, and folio handling
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Mobile app limitations
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 592 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 212 reviews | — |
| Large (75-199 rooms) ▾ | #5 42 reviews | — |
| X-Large (200+ rooms) | #13 4 reviews | — |
By Property Type
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| Boutique ▾ | #2 473 reviews | — |
| Luxury ▾ | #4 228 reviews | — |
| Branded / Chain ▾ | #6 116 reviews | — |
| Extended Stay ▾ | #2 93 reviews | — |
By Region
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| North America ▾ | #2 435 reviews | — |
| Europe ▾ | #7 163 reviews | — |
| Asia Pacific ▾ | #3 226 reviews | — |
| Middle East ▾ | #7 11 reviews | — |
Choosing between Cloudbeds PMS and Oasis PMS comes down to your hotel’s needs for integration, user experience, and support. Cloudbeds offers an all-in-one platform trusted by over a thousand hoteliers, while Oasis provides a more traditional PMS experience with fewer reviews and less recent feedback. Given the data, which system is truly better suited for your hotel?
Both products aim to streamline property management, but Cloudbeds’ extensive feature set and reputation set it apart. Cloudbeds integrates reservation, channel management, revenue tools, and more into a single platform, making it a one-stop shop for hoteliers.
Oasis PMS provides core reservation and billing functions but lacks the breadth of features and recent reviews that highlight Cloudbeds’ continued innovation. The more recent and abundant reviews for Cloudbeds underscore its popularity and reliability, while Oasis remains less proven at scale.
Do your hotel’s needs lean toward a flexible, integrated system with proven reviews? Or are you comfortable with a more basic PMS that lacks recent customer feedback?
If your hotel requires a comprehensive, scalable property management system with extensive integrations, choose Cloudbeds. Its 1071 reviews, high ratings (4.63/5 overall), and recent feedback in the last 6 months reinforce its leadership.
If your hotel’s needs are limited to fundamental reservations, billing, and check-in functions without needing advanced integrations or support, Oasis might suffice. However, its lack of recent reviews and absence of detailed feature data make Cloudbeds the safer, more reliable choice for growth.
For hotels seeking a trusted, well-supported system with proven results, Cloudbeds is the clear choice.
Cloudbeds’ interface scores 4.61/5 in ease of use, praised for its intuitive design, mobile accessibility, and straightforward reservation workflows. Users frequently mention how staff adoption is quick, with many reviews citing reduced training time and improved daily operations.
Oasis PMS lacks publicly available review scores or recent feedback, but its limited feature set suggests a more traditional, potentially less modern UI. Without recent reviews, it’s difficult to assess ease of use confidently.
Edge: Cloudbeds.
Cloudbeds boasts 64 unique features, including a channel manager (integrating with over 190 partners), revenue management, automated night audit, guest communication tools, and advanced reporting. Its integrated booking engine and mobile app are also highly valued.
Oasis PMS offers core reservation, billing, check-in/check-out, and guest communication features, but with no detailed feature count or recent innovations shared publicly. Its limited features make it less versatile for growing or tech-forward properties.
Edge: Cloudbeds.
Cloudbeds scores 4.41/5 for customer support, with recent reviews praising its responsiveness, helpfulness, and proactive onboarding. Customers report quick resolution of issues and dedicated support during implementation and ongoing use.
Oasis PMS offers limited publicly available support feedback, making it difficult to compare support quality. The lack of recent reviews or case studies indicates less proven support for demanding hotel operators.
Edge: Cloudbeds.
Cloudbeds integrates with 190 verified partners, including key players like RateGain, Revinate, D-Edge, and Duetto. Its extensive partner network enables seamless connection to revenue management, marketing, and channel systems.
Oasis PMS has only 7 verified integrations, with few well-known partners listed. Its narrower integration landscape limits its ability to connect with other systems, an important consideration for scalable operations.
Edge: Cloudbeds.
Cloudbeds’ hotel segment ratings are high, with an overall 4.63/5 based on 1071 reviews. Independent hotels, boutique properties, hostels, and motels frequently praise its ease of use, integration, and support.
Oasis PMS has no recent reviews or publicly available ratings, making it impossible to assess user sentiment accurately. The lack of feedback puts Cloudbeds ahead in customer satisfaction.
Edge: Cloudbeds.
Cloudbeds charges a base fee of $600/month, with no free tier or trial mentioned. Its pricing reflects its comprehensive feature set and extensive support.
Oasis PMS does not list explicit pricing, leaving potential buyers unsure of costs. The absence of transparent pricing or trial options suggests Cloudbeds offers clearer value.
Edge: Cloudbeds.
Not ideal if your hotel is very small with minimal tech needs or operates solely offline.
Not ideal if you want a system with recent reviews, extensive features, or integration options.
Cloudbeds is the dominant choice for most hoteliers due to its extensive reviews, higher customer satisfaction, and wide feature set. Its 1071 reviews and 4.63/5 rating demonstrate proven reliability, ease of use, and support.
If your hotel needs a robust, scalable platform with strong integrations, advanced revenue tools, and recent positive feedback, Cloudbeds is the clear winner. Oasis PMS, while functional for basic management, lacks recent reviews and detailed features, making it less suitable for growth-oriented properties.
Choose Cloudbeds for a system that’s trusted by thousands of hoteliers and backed by a proven track record.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
Cloudbeds is frequently described as intuitive and quick to learn, which reduces training time for new staff and helps properties adopt the system qui... Cloudbeds is frequently described as intuitive and quick to learn, which reduces training time for new staff and helps properties adopt the system quickly. Reviewers also value tutorials, university resources, and onboarding help, though some ask for retraining or deeper guidance on advanced features.
Support is a major theme, with many users praising fast help and knowledgeable agents when they can reach a person. The most common complaint is relia... Support is a major theme, with many users praising fast help and knowledgeable agents when they can reach a person. The most common complaint is reliance on chatbot/email workflows and slow escalation, which is problematic for urgent front-desk issues that can affect guest experience and revenue.
Users repeatedly say Cloudbeds' calendar is the clearest part of the product, giving front-desk teams a fast view of occupancy, room types, booking st... Users repeatedly say Cloudbeds' calendar is the clearest part of the product, giving front-desk teams a fast view of occupancy, room types, booking status, and daily reservations. It helps hotels manage check-ins, check-outs, split stays, and room changes more efficiently, reducing errors during busy operations.
Where hoteliers push back
Reviewers often mention invoice templates, receipts, statement review, and centralized guest billing as helpful for daily operations and guest checkou... Reviewers often mention invoice templates, receipts, statement review, and centralized guest billing as helpful for daily operations and guest checkout. At the same time, the Folio flow for adding extras can be click-heavy, and some users want stronger tax, currency, and accounting handling inside Cloudbeds instead of using separate systems.
A frequent criticism is that the mobile app lacks enough operational depth for staff on the move. Reviewers want booking creation, availability manage... A frequent criticism is that the mobile app lacks enough operational depth for staff on the move. Reviewers want booking creation, availability management, notifications, calendar access, and more stable performance directly in the app instead of having to switch to email or desktop.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cloudbeds PMS and Oasis PMS share many core Property Management Systems features, but each has unique capabilities. Cloudbeds PMS offers 200 verified integration partners, while Oasis PMS offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds PMS: No. Oasis PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and Oasis Hospitality Software Ltd has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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