The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 52 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Oasis Hospitality Software Ltd shines .
RoomKey PMS shines in ease of use and customer support , with exclusive features like Guest CRM and Ancillary revenue tracking.
Side-by-side ratings based on 52 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 52 |
After analyzing 52 verified reviews, Oasis Hospitality Software Ltd users most value its , while RoomKey PMS users highlight customer support, ease of use, training & documentation. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
Training & Documentation
▾
|
|
|
+
Integrations
▾
|
|
| Cons | |
|
−
Room for Improvement
▾
|
|
|
−
Complexity of Certain Tasks
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #34 15 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #21 27 reviews |
| Large (75-199 rooms) | — | #23 4 reviews |
| X-Large (200+ rooms) | — | #33 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #24 28 reviews |
| Luxury ▾ | — | #32 8 reviews |
| Branded / Chain ▾ | — | #27 11 reviews |
| Extended Stay ▾ | — | #24 7 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #13 51 reviews |
| Asia Pacific | — | #30 0 reviews |
Choosing the right property management system (PMS) can significantly influence your hotel's day-to-day operations, guest experiences, and revenue. Oasis PMS by Oasis Hospitality Software Ltd aims to streamline operations with a wide-ranging suite of features, while RoomKey PMS offers a user-friendly, cloud-based platform with a proven track record of high support and reviews. Given the available data, which product aligns best with your hotel’s needs?
Both solutions are designed to improve efficiency, but they diverge sharply in their market presence, feature sets, and user feedback. Oasis PMS, unfortunately, appears to lack recent reviews and a clear rating, whereas RoomKey PMS boasts a strong positive reputation with more recent, detailed feedback. Is your priority a well-supported, modern PMS with proven ease of use? Or are you looking for a comprehensive system with niche features and broader integration options?
Oasis PMS presents itself as a comprehensive, all-in-one property management platform for hotels, resorts, and vacation rentals, but its absence of recent reviews and ratings makes it difficult to gauge current performance or user satisfaction. Conversely, RoomKey PMS has a total of 50 reviews, all within the last six months, and a high NPS score of 9.38, indicating strong, recent customer satisfaction.
While Oasis claims to centralize all property management tasks, the lack of recent user feedback suggests that your team might face uncertainties about its current usability and support. RoomKey, on the other hand, offers detailed insights into its user experience, showing consistent praise for ease of use, support, and feature depth. Do you prefer a product with a proven recent track record or one that lacks recent validation?
If your hotel values a system with recent, positive reviews, high support ratings, and an extensive feature set, RoomKey PMS is the clear choice. It caters well to independent hotels, resorts, and boutique properties looking for an easy-to-use platform with integrated revenue management, guest CRM, booking engine, and mobile check-in capabilities.
If your team is seeking a broad, potentially customizable property management solution and is less concerned about recent user validation, Oasis PMS might seem appealing—but its current review scarcity makes it a risk. Hotels prioritizing support, ease of onboarding, and proven performance should lean toward RoomKey.
In summary: For modern, well-supported PMS needs, RoomKey is the safer, more reliable option. Oasis’s lack of recent reviews makes it a less certain investment.
RoomKey PMS scores highly for ease of use, with a 4.44/5 rating based on 50 recent reviews, and a detailed reviewer saying it is "easy to understand," with "minimal training required." Users also praise its intuitive rate calendar and straightforward navigation, with many noting they could deploy it quickly after onboarding.
Oasis PMS, however, holds a 0/5 rating and no recent reviews, making it impossible to assess current usability. The absence of user feedback indicates uncertainty about how modern or intuitive the platform is.
Edge: RoomKey PMS.
RoomKey PMS offers 26 features, including guest CRM, booking engine, revenue management, automated night audit, mobile app, and integrated CRS—all of which are absent in Oasis PMS. These features allow for comprehensive management, from reservations to guest engagement and online booking, making it a versatile choice.
Oasis PMS, by contrast, only claims to be a property management platform with no additional features listed, raising questions about its current capabilities. Given the feature gap, RoomKey’s extensive toolkit clearly outperforms Oasis in functionality.
Edge: RoomKey PMS.
RoomKey PMS is acclaimed for its support, boasting a 4.91/5 rating based on 50 recent reviews and an NPS score of 9.38, with many users praising the responsiveness and knowledge of the support team. Clients frequently mention "exceptional, professional, and dedicated" support, often highlighting the assistance of specific staff members like Adam.
Oasis PMS, with zero reviews and a 0/5 rating, provides no recent insight into its support quality. The lack of recent feedback makes it impossible to determine if it matches RoomKey’s high support standards.
Edge: RoomKey PMS.
RoomKey PMS integrates with 56 verified partners, including notable systems like Revinate, RateGain, and D-Edge, and offers a broad array of integrations for revenue, guest management, and channel distribution. Oasis PMS only connects with 7 verified partners, including Revinate and RateGain, but lacks many of the industry-standard integrations.
This substantial difference favors RoomKey for hotels that rely on multiple systems working in concert, especially if current integrations are a priority for your team.
Edge: RoomKey PMS.
RoomKey PMS enjoys a 4.62/5 overall rating from 50 recent reviews, with most users, particularly from boutique and resort segments, praising its ease of use, support, and features. Conversely, Oasis PMS has no recent reviews or ratings, making it impossible to gauge current user satisfaction or hotel segment preferences.
Given the recency and volume of reviews, RoomKey’s higher ratings clearly indicate it is more trusted and valued by hoteliers today.
Edge: RoomKey PMS.
Both products do not publicly disclose pricing details, indicating they may offer customizable quotes based on hotel size and needs. The absence of transparent pricing suggests you will need to reach out directly for estimates, which may make direct comparison difficult.
However, RoomKey PMS emphasizes affordability and scalability, especially for independent hotels, which it claims to make accessible without hidden costs.
Not ideal if your hotel needs up-to-date user support, modern UI, or extensive third-party integrations.
Not ideal if your hotel needs a highly customized or niche-specific PMS outside of what RoomKey offers.
RoomKey PMS stands out as the more validated, user-approved system with recent, positive reviews, high support ratings, and a rich feature set. Oasis PMS remains opaque in current user feedback, which raises questions about its present-day usability and support.
If your hotel needs a reliable, support-backed system with modern features, RoomKey PMS is the clear choice. Oasis’s lack of recent validation makes it less advisable unless you have specific reasons to trust its older capabilities.
In conclusion, for most hotels today, especially those prioritizing support, ease of use, and proven performance, RoomKey PMS offers a safer, more effective solution. Oasis PMS may still suit niche or large-scale operations seeking a broad, customizable platform, but the current data strongly favors RoomKey.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
According to HTR's product database, Oasis PMS and RoomKey PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Custom rates | ||
| Guest CRM | ||
| Guest profiles |
Showing top differences. 14 more features differ between these products.
What hoteliers love
RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick resp... RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick response times, the detailed assistance provided, and the patience and professionalism of the support team. This excellent support helps hotels resolve issues swiftly, ensuring smooth operational flow.
Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks eff... Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks efficiently. This ease of use is considered a significant advantage over other property management systems.
RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff ca... RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff can effectively use the system, helping hotels to maximize the utility of the PMS and improve operational efficiency.
Where hoteliers push back
Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for speci... Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for specific tasks, and more robust mobile applications. Addressing these areas would make the system even more efficient and user-friendly.
Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain f... Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain functions, which can be time-consuming and cumbersome.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Oasis PMS and RoomKey PMS share many core Property Management Systems features, but each has unique capabilities. Oasis PMS offers 7 verified integration partners, while RoomKey PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomKey PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Oasis PMS: No. RoomKey PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Oasis Hospitality Software Ltd has an HT Score of 0 and RoomKey PMS has 18. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor