Occupancy Plus vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 16, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Occupancy Plus shines .

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does Occupancy Plus Compare to RoomRaccoon PMS?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 0 209

What Are the Pros and Cons of Occupancy Plus vs RoomRaccoon PMS?

After analyzing 209 verified reviews, Occupancy Plus users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

Occupancy Plus RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

Occupancy Plus vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Occupancy Plus RoomRaccoon RoomRaccoon
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment Occupancy Plus RoomRaccoon RoomRaccoon
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment Occupancy Plus RoomRaccoon RoomRaccoon
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and revenue. You’re weighing Occupancy Plus, a lesser-known solution, against RoomRaccoon, a more established platform with a proven track record. Both aim to simplify hotel management, but they diverge significantly in features, support, and market presence. Which one aligns better with your hotel’s needs and growth goals?

Is Occupancy Plus or RoomRaccoon Better for Hotels?

Occupancy Plus and RoomRaccoon are designed to address core hotel management challenges like reservations, guest communication, and operational efficiency. While Occupancy Plus offers a broad AI-driven approach focused on analytics, RoomRaccoon provides a comprehensive, all-in-one platform integrating booking, channel management, and revenue tools. Given the limited data on Occupancy Plus, does its focus on AI and analytics outweigh RoomRaccoon’s extensive feature set?

RoomRaccoon has over 169 reviews and recent positive feedback within the last six months, making its reputation more current. Occupancy Plus, with no reviews, leaves potential users without recent insights, making RoomRaccoon the more reliable choice for today’s hoteliers. Are you prepared to gamble on unverified performance, or do you prefer a proven platform with recent user experiences?

RoomRaccoon vs Occupancy Plus: Which Should Your Hotel Choose?

If your hotel needs a modern, feature-rich PMS that covers reservations, channel management, booking, and guest communication, RoomRaccoon is the clear choice. Its extensive toolset—over 51 features—supports small to medium hotels aiming to automate and scale operations efficiently.

Conversely, if your hotel prioritizes detailed AI-driven insights and analytics to inform strategic decisions, Occupancy Plus might appeal, but the lack of recent reviews diminishes confidence. For most hoteliers, especially those seeking a full operations platform, RoomRaccoon offers a more comprehensive and tested solution.

Is Occupancy Plus or RoomRaccoon Easier to Use?

RoomRaccoon is highly rated for usability, with a 4.74 out of 5 score from over 169 reviews, reflecting a user-friendly interface and straightforward onboarding. Many users highlight how intuitive the system is for daily operations, from reservations to invoicing, with quick staff adoption.

Occupancy Plus scores 0/5, with no available recent reviews or user feedback to assess ease of use. This absence suggests uncertainty around its usability or limited deployment. Given the recent and positive reviews of RoomRaccoon, it clearly holds the edge here.

Edge: RoomRaccoon

Which Has Better Features: Occupancy Plus or RoomRaccoon?

RoomRaccoon boasts an impressive suite of 51 features, including a channel manager, revenue management, booking engine, integrated CRM, automated night audits, mobile app, and online check-in. Its multi-lingual, multi-currency support, and detailed analytics dashboards are also highly valued by users.

Occupancy Plus offers zero features in the data provided, indicating either a minimal feature set or a lack of transparency. Its AI-based insights are notable but do not replace the comprehensive operational tools that RoomRaccoon provides. For feature richness, RoomRaccoon has an undeniable lead.

Edge: RoomRaccoon

Which Has Better Customer Support: Occupancy Plus or RoomRaccoon?

RoomRaccoon’s customer support scores 4.53 out of 5, with recent reviews praising responsiveness and helpfulness. Hotel users report quick resolution times and attentive onboarding, which are critical during busy periods.

Occupancy Plus, with no reviews or ratings available, offers no evidence of support quality. Without recent feedback, Hoteliers cannot assess its support efficacy, giving RoomRaccoon the clear advantage.

Edge: RoomRaccoon

Which Has More Integrations: Occupancy Plus or RoomRaccoon?

RoomRaccoon has integrations with 88 verified partners, including popular solutions like Sage, FLEXIPASS, and RevControl. This extensive network allows your hotel to connect various tools—revenue management, digital marketing, POS systems—without hassle.

Occupancy Plus has no verified partners listed, suggesting limited or no integration options. For hotel operations that rely on a connected tech stack, RoomRaccoon’s ecosystem is more versatile and adaptable.

Edge: RoomRaccoon

Which Do Hoteliers Rate Higher: Occupancy Plus or RoomRaccoon?

RoomRaccoon enjoys an overall rating of 4.88 out of 5 based on 169 reviews, with recent feedback emphasizing its ease of use, automation, and revenue-boosting features. Hotels of all sizes—especially small hotels and boutique properties—report positive experiences, with many citing increased direct bookings and operational savings.

Occupancy Plus’s rating is 0, with no recent reviews or ratings to inform potential users. Given the robust and recent feedback for RoomRaccoon, it holds the higher reputation among hoteliers.

Edge: RoomRaccoon

How Much Do Occupancy Plus and RoomRaccoon Cost?

Occupancy Plus does not list any pricing information—no free trial, flat fee, or per-room charges are available—making it difficult to evaluate its value proposition.

RoomRaccoon charges $1,000 per month, with no mention of implementation fees or tiered pricing. Its transparent pricing model allows for straightforward budgeting, which is critical for small hotels and independent operators.

What Type of Hotel Should Use Occupancy Plus?

  • Hotels that prioritize AI analytics and data-driven insights to inform strategic decisions.
  • Teams seeking to optimize occupancy through intelligent recommendations.
  • Properties with in-house tech expertise comfortable with potentially limited integrations.
  • Hotels that want to focus on analytics rather than operational automation.
  • Not ideal if your hotel requires an extensive feature set for reservations, channel management, and automation.

Given the lack of recent reviews and feature information, Occupancy Plus may suit hotels with specific analytical needs but likely falls short for full operational management.

What Type of Hotel Should Use RoomRaccoon?

  • Small hotels, boutique hotels, or independent properties seeking an all-in-one management platform.
  • Hotels that want to automate reservations, guest communication, invoicing, and revenue management.
  • Teams looking for a platform with extensive integrations and automation capabilities.
  • Hotels aiming to increase direct bookings and reduce OTA commissions.
  • Not ideal if your hotel is a large resort or chain needing a highly scalable, enterprise-level PMS with advanced features beyond small operation needs.

RoomRaccoon’s breadth of features, ease of use, and recent reviews make it a strong choice for small and mid-sized properties.

RoomRaccoon vs Occupancy Plus: The Bottom Line for Hotels

RoomRaccoon is a well-established, feature-rich PMS with a proven track record supported by over 169 recent reviews. Its extensive integrations, intuitive interface, and comprehensive automation tools make it suitable for small hotels, boutique properties, and independent operators wanting efficiency and increased revenue.

Occupancy Plus offers AI-driven insights, but the lack of recent user feedback and features limits its appeal for most hotels seeking a complete management solution. Its niche focus on analytics might serve some hotels, but for broad operational needs, RoomRaccoon stands out.

For hotels wanting a reliable, all-in-one system with current user approval, RoomRaccoon is the clear choice. If you’re seeking data analysis and strategic insights with minimal operational complexity, and are comfortable with limited recent data, Occupancy Plus might warrant further investigation—but caution is advised.

How Much Do Occupancy Plus and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Occupancy Plus RoomRaccoon RoomRaccoon
Starting Price From $1,000/mo

Which Features Does Occupancy Plus Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, Occupancy Plus and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Occupancy Plus RoomRaccoon RoomRaccoon
Booking Engine
Calendar view
Channel Manager
Custom rates
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: Occupancy Plus vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Occupancy Plus

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
Occupancy Plus

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
Occupancy Plus

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

Occupancy Plus vs RoomRaccoon: The Bottom Line

Occupancy Plus
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Payment processing Calendar view
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About Occupancy Plus vs RoomRaccoon PMS

Can Occupancy Plus replace RoomRaccoon PMS?

It depends on your requirements. Occupancy Plus and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Occupancy Plus offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Occupancy Plus or RoomRaccoon PMS offer a free plan?

Occupancy Plus: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Occupancy Plus and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Occupancy Plus has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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