Occupancy Plus vs. Stayntouch: Which Is Right for You?

Updated June 7, 2026  ·  372 verified reviews analyzed

TLDR

We analyzed 372 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Occupancy Plus shines .

Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.

See the full breakdown below ↓

How Does Occupancy Plus Compare to Stayntouch?

Side-by-side ratings based on 372 verified hotelier reviews on HTR.

HTScore
0
91
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.7/5
Customer Support
0.0/5
4.7/5
Value for Money
0.0/5
4.6/5
Starting Price Contact sales From $800/mo
Verified Reviews 0 372

What Are the Pros and Cons of Occupancy Plus vs Stayntouch?

After analyzing 372 verified reviews, Occupancy Plus users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.

Occupancy Plus Stayntouch Stayntouch
Pros
+ User-Friendly Interface
+ Integration and Onboarding
+ System Performance and Reliability
+ Reservation Management
Cons
Reporting and Analytics
Room Management and Housekeeping
Reservation Management

Occupancy Plus vs Stayntouch: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Occupancy Plus Stayntouch Stayntouch
Small (10-24 rooms) #18 51 reviews
Mid-Size (25-74 rooms) #5 208 reviews
Large (75-199 rooms) #7 29 reviews
X-Large (200+ rooms) #2 58 reviews

By Property Type

Segment Occupancy Plus Stayntouch Stayntouch
Boutique #6 220 reviews
Luxury #6 180 reviews
Branded / Chain #3 152 reviews
Extended Stay #14 17 reviews

By Region

Segment Occupancy Plus Stayntouch Stayntouch
North America #4 262 reviews
Europe #12 64 reviews
Asia Pacific #21 3 reviews

The Decision

Choosing between Occupancy Plus and Stayntouch hinges on your hotel's specific needs and priorities. Both aim to streamline property management, but their strengths and limitations differ markedly. Occupancy Plus claims to be a comprehensive system, yet it has no recent reviews or verified ratings, making its current effectiveness uncertain. Stayntouch, on the other hand, boasts over 300 recent reviews, with a proven track record across multiple regions and hotel segments. Do you want a proven, well-supported system, or are you exploring a lesser-known, unconfirmed option?

Is Occupancy Plus or Stayntouch Better for Hotels?

Occupancy Plus presents itself as a broad AI-driven property management solution designed to optimize hotel operations and increase efficiency. However, its absence of recent reviews or verified ratings raises questions about its current performance and user satisfaction. Conversely, Stayntouch consistently receives positive feedback, with a 4.56/5 overall rating from 317 reviews, 26 of which are recent, indicating ongoing user satisfaction. The high review count and recent feedback make Stayntouch the more reliable choice for hotels seeking proven results.

Stayntouch vs Occupancy Plus: Which Should Your Hotel Choose?

If your hotel needs a robust, feature-rich platform with extensive third-party integrations, go with Stayntouch. Its 49 exclusive features—including revenue management, online check-in, and guest messaging—are unmatched by Occupancy Plus, which offers no verified features. For boutique hotels, resorts, or multi-property chains prioritizing scalability, Stayntouch’s proven multi-region presence and extensive third-party partner network make it the clear choice. If you’re considering a lesser-known system with no recent reviews or regional presence, Occupancy Plus might warrant exploration, but with caution.

Is Occupancy Plus or Stayntouch Easier to Use?

Stayntouch scores a 4.7/5 for ease of use based on 26 recent reviews, with users praising its intuitive interface, quick onboarding, and mobile-friendly features. Reviewers mention that staff find training straightforward and enjoy the system’s straightforward navigation. Occupancy Plus, with a 0/5 rating and no recent reviews, offers no verified data on usability, making it impossible to assess. Given the tangible positive feedback, Edge: Stayntouch.

Which Has Better Features: Occupancy Plus or Stayntouch?

Stayntouch offers 49 unique features, including revenue management, online check-in, guest profiles, and integrated payments—many of which are absent in Occupancy Plus, which claims no exclusive features. Stayntouch also supports automation, digital registration, and a guest app, providing a comprehensive operational toolkit. Occupancy Plus’s feature set remains unverified, and its lack of current reviews prevents meaningful comparison. With clearly more advanced capabilities, Edge: Stayntouch.

Which Has Better Customer Support: Occupancy Plus or Stayntouch?

Stayntouch’s support and onboarding ratings are both approximately 4.68/5, with reviews noting efficient onboarding, responsive tech support, and a dedicated support team. Review quotes highlight that users appreciate the friendly, accessible customer service that fosters confidence and smooth transitions. Occupancy Plus has no recent reviews or ratings, leaving its support quality unknown. Based on available data, Edge: Stayntouch.

Which Has More Integrations: Occupancy Plus or Stayntouch?

Stayntouch boasts 188 verified third-party integrations, including popular systems like RoomPriceGenie, STAAH, and others. It seamlessly connects with revenue, channel management, and contactless check-in solutions. Occupancy Plus, with no verified partners, offers no clear data on its integration capabilities. For hotels valuing extensive, proven integrations with open APIs, Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Occupancy Plus or Stayntouch?

Stayntouch’s 4.56/5 rating from 317 reviews—including recent ones—indicates high user satisfaction across segments like boutique hotels, resorts, and branded properties. It is especially favored for its ease of use, support, and feature set. Occupancy Plus, with no recent reviews or verified ratings, cannot be fairly compared. Given the current data, Edge: Stayntouch.

How Much Do Occupancy Plus and Stayntouch Cost?

Occupancy Plus does not publish pricing information, suggesting it may be customized or unavailable for public view. Stayntouch charges $800 per month with no additional implementation fees, offering transparent, predictable pricing. For hotels seeking budget clarity, Stayntouch’s model provides a clearer expectation of ongoing costs. As Occupancy Plus’s cost remains unknown, Edge: Stayntouch.

What Type of Hotel Should Use Occupancy Plus?

  • Hotels that prioritize cutting-edge AI-driven insights and automation.
  • Teams seeking a customizable, flexible property management platform.
  • Hotels with a tech-savvy staff eager to explore lesser-known solutions.
  • Properties that can verify system support and regional presence.
  • Not ideal if your hotel requires proven support, recent reviews, or extensive integrations.

What Type of Hotel Should Use Stayntouch?

  • Hotels that need a user-friendly, cloud-based PMS with proven reliability.
  • Teams prioritizing extensive third-party integrations and multi-region support.
  • Hotels seeking mobile check-in, contactless solutions, and guest engagement.
  • Properties aiming for scalable, multi-property management.
  • Not ideal if you prefer a locally hosted system or are hesitant about cloud-based solutions.

The Bottom Line for Hotels

Occupancy Plus promises an AI-powered, comprehensive property management experience but lacks recent user feedback or verified ratings, making its current performance uncertain. Stayntouch delivers a well-documented, highly rated platform trusted by hotels globally, with proven integrations, support, and features.

If you want a system with a proven track record, extensive features, and recent positive reviews, choose Stayntouch. Its high user satisfaction, transparent pricing, and broad regional presence make it the safer, smarter option.

Conversely, if your hotel is comfortable with unverified claims and wants to experiment with a lesser-known provider, Occupancy Plus might be worth exploring—though this comes with increased risk and uncertainty.

For hotels that need reliability, extensive capabilities, and ongoing support, Stayntouch is the clear choice. It provides the tools, integrations, and proven success stories to help your team deliver exceptional guest experiences and optimize operations.

How Much Do Occupancy Plus and Stayntouch Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Occupancy Plus Stayntouch Stayntouch
Starting Price From $800/mo

Which Features Does Occupancy Plus Have That Stayntouch Doesn't (and Vice Versa)?

According to HTR's product database, Occupancy Plus and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.

Feature Occupancy Plus Stayntouch Stayntouch
Ancillary revenue tracking
Calendar view
Custom rates
Housekeeping module
RevPaR & ADR Reports
Revenue management module

Showing top differences. 37 more features differ between these products.

Real-World Results: Occupancy Plus vs Stayntouch by Business Goal

We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Occupancy Plus

No published case study for this goal yet.

Stayntouch Snowflake Mountain Resort & Spa Small
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
Improve Guest Experience
Occupancy Plus

No published case study for this goal yet.

Stayntouch The TWA Hotel Small
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

Occupancy Plus vs Stayntouch: The Bottom Line

Occupancy Plus
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Stayntouch
Stayntouch
4.7/5 from 372 reviews

What hoteliers love

User-Friendly Interface 79% positive

The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.

Integration and Onboarding 93% positive

Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.

System Performance and Reliability 67% positive

Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.

Where hoteliers push back

Reporting and Analytics 46% negative

While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.

Room Management and Housekeeping 56% negative

Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.

Unique capabilities

Revenue management module Calendar view Ancillary revenue tracking Custom rates RevPaR & ADR Reports
4.7/5 ease of use 4.7/5 support 192 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Stayntouch 4.6 vs 0.0 (+4.6)
Ease of Use Stayntouch 4.7 vs 0.0 (+4.7)
Customer Support Stayntouch 4.7 vs 0.0 (+4.7)
Value for Money Stayntouch 4.6 vs 0.0 (+4.6)
Onboarding Stayntouch 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About Occupancy Plus vs Stayntouch

Can Occupancy Plus replace Stayntouch?

It depends on your requirements. Occupancy Plus and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Occupancy Plus offers 0 verified integration partners, while Stayntouch offers 192. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Occupancy Plus or Stayntouch offer a free plan?

Occupancy Plus: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Occupancy Plus and Stayntouch?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Occupancy Plus has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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