OHRS (Web CRS) vs. Roiback | Booking Engine:
Which Is Right for You?

The Decision

Choosing between OHRS (Web CRS) by OHRS and Roiback’s Booking Engine hinges on your hotel’s specific needs for direct booking tools. Both aim to streamline reservations, but they differ significantly in features, support, and market presence. Your decision should focus on whether you prioritize a simple reservation system or a feature-rich booking engine with extensive integrations and international support.

While OHRS offers a straightforward online reservation system, Roiback provides a comprehensive booking engine with advanced marketing and analytical tools. The question is: which aligns better with your hotel’s growth goals?

Is OHRS (Web CRS) or Roiback Better for Hotels?

OHRS is a basic online reservation system designed primarily for smaller hotels seeking quick implementation and simple management. It facilitates instant booking via your website, with essential features like payment options and reservation alerts, but it lacks the extensive marketing or reporting tools found in Roiback.

Roiback, on the other hand, is a full-featured booking engine aimed at hotels looking to boost direct sales and improve online visibility. Its 36+ features include multi-language support, special offers, abandoned booking recapture, and detailed analytics, making it suitable for hotels with more complex sales strategies.

Both products target online reservations; however, OHRS’s simplicity makes it ideal for hotels with minimal online booking needs. Roiback’s robust features appeal to hotels seeking to grow their direct channel and optimize revenue.

Do you need a basic reservation system or a comprehensive sales platform? Your choice depends on your hotel's ambitions and operational complexity.

Roiback vs OHRS: Which Should Your Hotel Choose?

If your hotel needs a straightforward reservation system with minimal integration and easy management, OHRS is the suitable option. Its simple interface and real-time reservation updates could suffice if your focus is on quick online booking without extensive marketing tools.

Conversely, if your hotel aims to increase direct bookings, reduce reliance on OTAs, and utilize detailed analytics, Roiback is the clear choice. With over 2,000 hotels worldwide and a 90% likelihood to recommend, Roiback’s mature platform offers 36 features like multi-language booking, abandonment recovery, and integrated payment options that can significantly improve your revenue.

For hotels targeting international markets or requiring deep customization, Roiback’s extensive integrations and marketing capabilities make it the better fit. Choose OHRS if simplicity and ease of use are your priorities, but opt for Roiback if growth and advanced features are your goal.

Is OHRS or Roiback Easier to Use?

OHRS’s interface is designed for simplicity, making it easy for reservation managers to monitor bookings and manage payments. However, it lacks the recent review data and user ratings, suggesting limited adoption or feedback.

Roiback boasts a 4.49/5 ease of use rating based on recent reviews and 5 recent reviews, with users praising its intuitive design and smooth booking process. Support and onboarding are rated 4.72/5, and users frequently highlight its user-friendly interface and comprehensive tutorials.

Edge: Roiback.

Which Has Better Features: OHRS or Roiback?

Roiback offers over 36 features, including mobile optimization, urgency messaging, special offers, multi-lingual support, booking abandonment, and multiple payment gateways like Apple Pay, Google Pay, and PayPal. It also provides detailed reports, Google Hotel Ads integration, and loyalty program support, features entirely absent in OHRS.

OHRS, with zero unique features, focuses on basic reservations and email notifications. Its simplicity may suit hotels with minimal online booking needs but falls short for those seeking advanced marketing and revenue tools.

Edge: Roiback.

Which Has Better Customer Support: OHRS or Roiback?

Support ratings strongly favor Roiback, with a 4.72/5 score and recent reviews praising its responsiveness and personalized consulting. Hotel users appreciate their dedicated account managers and proactive assistance in implementing strategies to boost bookings.

OHRS’s support data is unavailable, and its review count is zero, rendering a definitive comparison impossible. Given the extensive support infrastructure and positive feedback, Roiback clearly leads here.

Edge: Roiback.

Which Has More Integrations: OHRS or Roiback?

Roiback connects with 27 verified partners, including popular channel managers, PMS, and marketing platforms like GuestCentric and Sojern. Its native integrations enable seamless updates across distribution channels, simplifying management for your team.

OHRS has no verified integrations listed, limiting its compatibility with other hotel systems. If your hotel relies on multiple tech tools, Roiback’s integrations are a key advantage.

Edge: Roiback.

Which Do Hoteliers Rate Higher: OHRS or Roiback?

Roiback’s recent reviews indicate a 90% likelihood to recommend, with hotel segments like city center hotels, resorts, and branded hotels expressing strong satisfaction. Its 43 review count, mostly recent, reinforces a solid positive reputation.

OHRS has no reviews or ratings available, making it impossible to gauge user sentiment. For proven hotel satisfaction, Roiback’s higher review volume and recent feedback make it the superior choice.

Edge: Roiback.

How Much Do OHRS and Roiback Cost?

OHRS’s pricing is not publicly available, suggesting it might be customized or based on direct negotiation. In contrast, Roiback charges a $500 monthly fee, with no free tier or trial period indicated.

While the lack of transparent pricing for OHRS complicates comparison, Roiback’s fixed $500/month fee provides clarity and aligns with its extensive features.

What Type of Hotel Should Use OHRS?

• Hotels that prioritize quick setup and straightforward reservations without complex marketing needs.
• Small properties or boutique hotels with limited online booking volume.
• Teams seeking an easy-to-manage reservation system with essential payment options.
• Hotels with minimal integration requirements.

Not ideal if your hotel:

• Aims to significantly grow direct bookings.
• Needs advanced marketing or analytics tools.
• Operates across multiple regions requiring multi-language support.

What Type of Hotel Should Use Roiback?

• Hotels looking to enhance their direct sales and reduce OTA dependence.
• Properties targeting international markets needing multi-language booking.
• Hotels that want detailed analytics and reporting to refine marketing.
• Teams that value integrations with channel managers, PMS, and marketing platforms.
• Larger hotels or chains seeking a scalable, feature-rich booking solution.

Not ideal if your hotel:

• Has minimal online booking volume.
• Prefers a simple reservation system without marketing features.
• Operates exclusively within a single local market.

Roiback vs OHRS: The Bottom Line for Hotels

Roiback’s main advantage is its extensive feature set, integrations, and proven user satisfaction, making it ideal for hotels with growth ambitions. Its detailed analytics, multi-channel support, and international capabilities serve larger or more sophisticated properties well.

OHRS offers a basic, easy-to-use reservation system suited for small hotels or those new to online booking. Its limited features and lack of recent reviews suggest it’s less suitable for hotels aiming for significant growth or advanced marketing.

Choose OHRS if your hotel just needs a simple reservation system. Opt for Roiback if you want to maximize direct bookings and have the capacity to manage a more complex, feature-rich platform.