OpenHotel PMS vs. Redforts:
Which Is Right for You?

The Decision

Choosing between OpenHotel PMS and Redforts hinges on your hotel’s size, operational complexity, and feature priorities. Both aim to streamline management and improve guest experiences, but they approach these goals differently. OpenHotel emphasizes ease of use with a comprehensive, integrated platform, while Redforts offers a broader feature set at a competitive price point. Which platform aligns best with your property’s specific needs?

OpenHotel has a higher overall rating and more recent reviews, indicating a stronger, more current user base. This suggests it might be the better choice for hotels seeking proven reliability and ongoing support. Are you ready to find the best fit for your team?

Is OpenHotel or Redforts Better for Hotels?

Both products address core hotel management issues like reservations, channel distribution, and guest data. OpenHotel’s strength lies in its integrated approach, combining PMS, booking engine, and website tools in one platform, making it ideal for properties prioritizing seamless operations. Conversely, Redforts offers a more extensive feature list, including revenue management, rate shopping, and online check-in, which can benefit hotels with more complex operational needs.

However, OpenHotel’s recent review count (zero in the last six months) signals limited current user feedback, while Redforts continues to receive recent input, making its data more relevant today. OpenHotel’s reviews highlight ease of use and customer support, whereas Redforts’ reviews emphasize customization and integration capabilities. Do your operational requirements lean more toward simplicity or extensive features?

OpenHotel vs Redforts: Which Should Your Hotel Choose?

If your hotel needs a straightforward, reliable PMS that simplifies daily operations and offers integrated booking and channel management, OpenHotel is the better choice. Its high user ratings and focus on ease of use make it suitable for small to medium-sized properties that value support and stability.

If your hotel requires a flexible, feature-rich system that supports revenue management, online check-in, POS integration, and detailed customization, Redforts is preferable. It’s especially suited for hotels, hostels, and apartments seeking an all-in-one platform at a competitive price.

For properties with limited staff or those seeking a less technically complex system, OpenHotel’s user-friendly design shines. Larger or more complex operations that need advanced revenue tools and module customization will find Redforts’ extensive features more aligned with their goals.

Is OpenHotel or Redforts Easier to Use?

OpenHotel scores a 4.71/5 for ease of use, with many reviews praising its intuitive interface and straightforward onboarding process. Users highlight that even staff unfamiliar with hotel management software find it easy to navigate, and ongoing support helps ensure smooth adoption.

Redforts is very slightly behind at 4.68/5, with reviews emphasizing its simple, practical design that reduces training time and errors. Users note its logic-driven layout helps staff manage reservations and operations more efficiently. Both products excel here, but OpenHotel’s recent reviews reinforce its leadership in usability.

Edge: OpenHotel.

Which Has Better Features: OpenHotel or Redforts?

OpenHotel offers three exclusive features: ancillary revenue tracking, automated night audit, and integrated payment terminal and card reader—helpful for streamlining financial processes. However, Redforts provides 26 unique features, including guest CRM, gift vouchers, mobile app, online check-in, automated reminders, ID scanner, guest messaging, and real-time reporting.

Redforts’ extensive feature set enables more sophisticated management and automation, especially for larger or more complex properties. OpenHotel’s features cater to streamlined property management and revenue optimization but lack some of Redforts’ advanced tools.

Edge: Redforts.

Which Has Better Customer Support: OpenHotel or Redforts?

OpenHotel’s support scores a 4.82/5, with many users describing their support team as responsive, knowledgeable, and personal. Review quotes consistently mention quick help during emergencies and proactive communication about system updates.

Redforts’ support is rated at 4.53/5, with feedback indicating that staff are friendly and responsive but less detailed in recent reviews. Many users appreciate their ongoing improvements but note that support could be more proactive in some cases.

Overall, OpenHotel’s current reviews suggest stronger, more reliable support.

Edge: OpenHotel.

Which Has More Integrations: OpenHotel or Redforts?

OpenHotel integrates with 12 verified partners, including major channel managers like SiteMinder and RateGain, as well as ancillary services like Canary Technologies and Akia. These integrations support a broad range of operational needs, making it easier to connect existing systems.

Redforts offers only 2 verified integrations—WuBook and Mr Winston—limiting its connectivity options. While these may serve specific needs, OpenHotel’s wider partner network provides more flexibility and future-proofing.

Edge: OpenHotel.

Which Do Hoteliers Rate Higher: OpenHotel or Redforts?

OpenHotel’s overall review score of 4.81/5 is bolstered by 57 reviews, mostly praising its ease of use, support, and overall value. Its property types, especially resorts and boutique hotels, rate it highly, with many noting its reliability and ongoing improvements.

Redforts’ reviews, though consistent, are fewer and less recent, with many users highlighting its practicality and integration. But with only 40 reviews and lower recent feedback, it ranks below OpenHotel in overall user perception.

Edge: OpenHotel.

How Much Do OpenHotel and Redforts Cost?

OpenHotel does not publicly list pricing, indicating a customized quote approach, which often suggests a higher or more tailored price point. Users report that it provides good value considering its extensive features and support.

Redforts charges a base price of $500 per month, with no additional implementation or setup fees. Its affordability makes it an attractive option for small to medium-sized properties seeking a comprehensive system without a hefty upfront investment.

What Type of Hotel Should Use OpenHotel?

• Hotels that prioritize an all-in-one, easy-to-navigate management system.
• Properties seeking seamless integration of PMS, booking engine, and website.
• Hotels that value reliable support and regular updates.
• Small to medium-sized hotels, inns, or resorts with a focus on guest experience.
• Teams that need straightforward revenue and channel management tools.

Not ideal if:

• Your hotel relies heavily on complex revenue management features.
• You need extensive customization or a modern, sleek guest-facing interface.
• Your operation is very large or requires advanced automation not offered by OpenHotel.

What Type of Hotel Should Use Redforts?

• Hotels, hostels, or apartments requiring a broad feature set, including CRM, gift vouchers, and real-time reporting.
• Properties looking for an integrated system that minimizes manual errors and automates tasks.
• Hotels with a focus on revenue management and dynamic rate adjustments.
• Teams that want flexible module activation and multi-platform management.
• Properties seeking a cost-effective, comprehensive management solution.

Not ideal if:

• Your hotel is very small with minimal automation needs.
• You prefer a modernized, visually updated interface.
• Your operation does not require extensive automation or CRM features.

The Bottom Line for Hotels

OpenHotel and Redforts serve different hotel management priorities. OpenHotel offers a straightforward, highly rated, and easy-to-support platform suited for small to medium properties that value stability and simplicity. Redforts provides a broader feature set, particularly beneficial for hotels seeking automation, revenue tools, and detailed customization.

If your hotel needs proven reliability, intuitive use, and excellent support, OpenHotel is the clear choice. For more feature-heavy management at a competitive price, especially if automation or revenue management is a priority, Redforts is worth serious consideration.

Ultimately, your decision should reflect your property’s size, operational complexity, and feature preferences. Both platforms are capable, but OpenHotel’s recent review activity and higher ratings give it the edge for most hoteliers today.