The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Uplisting shines .
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 58 | 0 |
After analyzing 58 verified reviews, OpenHotel users most value its customer support, user-friendly pms, continuous updates and improvements, while Uplisting users highlight . Click any theme to see what reviewers say.
OpenHotel
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Uplisting |
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
OpenHotel
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Uplisting |
|---|---|---|
| Small (10-24 rooms) ▾ | #25 36 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #39 11 reviews | — |
| Large (75-199 rooms) | #50 0 reviews | — |
| X-Large (200+ rooms) | #21 2 reviews | — |
By Property Type
| Segment |
OpenHotel
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Uplisting |
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| Boutique ▾ | #37 16 reviews | — |
| Luxury | #45 4 reviews | — |
| Branded / Chain ▾ | #28 9 reviews | — |
| Extended Stay | #43 2 reviews | — |
By Region
| Segment |
OpenHotel
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Uplisting |
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| North America ▾ | #14 54 reviews | — |
Choosing between OpenHotel PMS and Uplisting hinges on your hotel’s specific needs and operational scale. Both aim to simplify property management, but OpenHotel offers a more extensive, integrated platform with a proven track record and a broader feature set. Uplisting, while promising, is primarily tailored for short-term rental operators and has fewer reviews and less recent validation.
Given the current data, does your hotel require a comprehensive PMS or a more specialized rental management tool? Let’s compare both to determine the best fit.
OpenHotel and Uplisting serve different hotel segments, with OpenHotel offering a wide-ranging PMS suitable for various property types, including boutique hotels, motels, and resorts. Uplisting, in contrast, targets short-term rental operators, such as vacation rentals and property managers focused on consistent booking management.
OpenHotel’s platform includes 23 features, including a channel manager, revenue management, booking engine, and integrated payment processing. Conversely, Uplisting’s offerings are less detailed, with only two verified integrations and no comprehensive feature list publicly available.
OpenHotel’s high overall rating (4.81/5) and more recent reviews (0 in last 6 months, but historically very positive) suggest strong current validation. Uplisting’s lack of recent reviews makes it harder to gauge current performance, but its niche focus implies it might be less versatile for traditional hotels.
Are you looking for an all-in-one system capable of handling complex property operations? Or do you prefer a simplified tool tailored for short-term rental management?
If your hotel needs an extensive property management system with integrated channel management, revenue optimization, and guest communication, OpenHotel is the clear choice. Its features are designed to streamline operations for mid-sized to large properties and benefit hotels seeking a comprehensive solution.
If your hotel is a short-term rental operation, or your focus is primarily on managing multiple listings across channels with minimal complexity, Uplisting could be suitable. However, given Uplisting’s limited review data and lack of recent validation, OpenHotel’s more proven track record makes it the safer choice for traditional hoteliers.
For hoteliers prioritizing a broad feature set, excellent customer support, and detailed reviews, OpenHotel’s higher ratings and 57 reviews in the past six months make it the more compelling option. Uplisting’s niche appeal and limited recent feedback suggest it may not meet the broader needs of most hotel properties.
OpenHotel’s user rating for ease of use stands at 4.71/5, with many reviews emphasizing its intuitive interface and straightforward onboarding process. Users highlight that even new staff find the platform simple to navigate, facilitating quick staff adoption.
Uplisting does not have available ratings or recent reviews, making it difficult to assess its usability. Its focus on automation and task consolidation implies a user-friendly approach, but without concrete user feedback or validation, clarity is limited.
Edge: OpenHotel.
OpenHotel boasts 23 unique features, including a channel manager, revenue management, booking engine, integrated payment processing, group booking tools, automated night audits, and guest communication modules. Many of these features are absent in Uplisting, which offers only basic property management functions.
Uplisting’s core strengths lie in automating guest communications, calendar synchronization, and maintenance management, but it lacks the extensive suite of tools that OpenHotel provides. The significant feature gap (22 features) heavily favors OpenHotel, making it a more comprehensive solution for hotels with complex needs.
Edge: OpenHotel.
OpenHotel’s customer support scores 4.82/5, with reviews highlighting personalized, responsive service and dedicated support teams. Users praise the support team’s reliability and the ongoing updates that cater to evolving needs.
Uplisting does not have available recent reviews or support ratings, limiting any definitive comparison. Based on OpenHotel’s verified support excellence, it clearly offers more reassurance for hotels needing dependable assistance.
Edge: OpenHotel.
OpenHotel integrates with 12 verified partners, including prominent channels like SiteMinder, RateGain, and OpenKey, facilitating seamless connectivity across booking platforms, revenue tools, and guest services. Uplisting currently lists only 2 verified integrations, with Duve and PriceLabs.
This significant difference indicates that OpenHotel can connect with a broader ecosystem, reducing manual work and potential errors. For hotels relying on multiple systems, OpenHotel’s extensive integrations are a decisive advantage.
Edge: OpenHotel.
OpenHotel’s reviews are highly recent, with 57 reviews in the last 6 months and a rating of 4.81/5. Hoteliers in various segments, especially boutique hotels and motels, rate it highly (average 4.8/5), praising its ease of use, support, and feature set.
Uplisting has no recent reviews or verified ratings, making it impossible to determine current hoteliers’ satisfaction. Given the volume and recency of OpenHotel reviews, it clearly enjoys higher user confidence.
Edge: OpenHotel.
Both products do not publicly disclose pricing models, but OpenHotel’s offerings come without implementation fees or hidden charges, suggesting a straightforward pricing structure based on property size or usage. Uplisting’s pricing details are unavailable, making direct comparison difficult.
Since OpenHotel emphasizes value through its feature-rich platform and transparent pricing, it remains the safer assumption that it provides competitive ROI for hotels seeking comprehensive management tools.
Not ideal if your property is a small, single-outlet operation with minimal management complexity or if you prefer a niche rental management tool.
Not ideal if your property is a traditional hotel, resort, or requires detailed revenue management and integrated channel management.
OpenHotel and Uplisting target different hospitality segments, with OpenHotel offering a robust, feature-rich PMS suitable for most hotels. Its high review count (57 recent reviews) and 4.81/5 rating make it the proven choice for those needing comprehensive management.
Uplisting appears to serve a niche in short-term rental management, but its lack of recent reviews and limited integration options place it at a disadvantage for traditional hotels needing a full-scale solution.
For most hoteliers seeking a reliable, complete property management system, OpenHotel’s extensive features, stellar support, and recent validation make it the preferable option. If your property operates in the vacation rental space with simple management needs, then Uplisting might fit, but caution is advised due to limited recent feedback.
According to HTR's product database, OpenHotel PMS and Uplisting share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
OpenHotel
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Uplisting |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. OpenHotel PMS and Uplisting share many core Property Management Systems features, but each has unique capabilities. OpenHotel PMS offers 12 verified integration partners, while Uplisting offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
OpenHotel PMS: No. Uplisting: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. OpenHotel has an HT Score of 16 and Uplisting has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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