The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 549 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOTELTIME shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Payment processing and Guest CRM.
Uplisting shines .
Side-by-side ratings based on 549 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 549 | 0 |
After analyzing 549 verified reviews, HOTELTIME users most value its user interface and learning curve, technical support, reporting and analytics, while Uplisting users highlight . Click any theme to see what reviewers say.
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User Interface and Learning Curve
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Technical Support
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Reporting and Analytics
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System Stability and Updates
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Uplisting |
|---|---|---|
| Small (10-24 rooms) ▾ | #5 219 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 238 reviews | — |
| Large (75-199 rooms) ▾ | #2 46 reviews | — |
| X-Large (200+ rooms) ▾ | #8 7 reviews | — |
By Property Type
| Segment |
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Uplisting |
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| Boutique ▾ | #5 239 reviews | — |
| Luxury ▾ | #3 241 reviews | — |
| Branded / Chain ▾ | #4 143 reviews | — |
| Extended Stay ▾ | #4 49 reviews | — |
By Region
| Segment |
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Uplisting |
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| North America | #52 4 reviews | — |
| Europe ▾ | #2 384 reviews | — |
| Asia Pacific ▾ | #5 111 reviews | — |
| Middle East ▾ | #1 21 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency, guest satisfaction, and revenue management. HotelTime PMS by HOTELTIME and Uplisting cater to different segments and needs, but their core purpose is to streamline hotel operations and improve guest experiences. HotelTime offers a broad suite of features and a global presence, while Uplisting is tailored for short-term rental operators with a focus on automation and ease of management. Which one better suits your hotel’s specific needs?
HotelTime PMS and Uplisting aim to solve operational headaches, but they diverge sharply in scope and complexity. HotelTime provides an extensive, feature-rich platform with over 50 unique modules, including integrated CRS, guest CRM, and revenue management tools, making it suitable for hotels of all sizes. Uplisting, however, is a straightforward management tool focused on short-term rentals, emphasizing automation and multi-channel management. Do you need a comprehensive hotel solution or a specialized platform for vacation rentals?
HotelTime’s strength lies in its ability to handle complex operations across departments, from reservations and housekeeping to spa and POS integrations. Uplisting simplifies property management workflows, mainly for small-scale rental operators, offering automation of guest communication, calendar syncing, and maintenance tasks. If your hotel operates large or multiple properties, HotelTime’s scalability is advantageous; if you manage numerous short-term rentals, Uplisting’s automation may be more efficient.
Both systems aim to improve operational flow, but HotelTime’s broad feature set and extensive integrations give it a competitive edge for larger, more complex properties. Uplisting’s targeted capabilities make it ideal for rental managers looking for simplicity and automation. Are you seeking a full-scale hotel PMS or a rental-focused management platform?
Your choice hinges on your property type and operational complexity. If your hotel needs a fully integrated PMS that manages reservations, guest profiles, revenue reports, channel management, and on-site services, HotelTime is the clear winner. It’s suited for properties from boutique hotels to resorts, with more recent reviews praising its ease of use, responsiveness, and comprehensive feature set.
If your hotel is primarily a vacation rental, serviced apartment, or an operator with multiple short-term listings, Uplisting’s automation, calendar synchronization, and review AI summaries offer streamlined management. However, it has no reviews or recent feedback, making HotelTime’s more recent review data a decisive factor. For hotels seeking a broad, scalable system, HotelTime’s proven track record and extensive integrations make it the best fit.
In summary, for large or multi-department hotels, HotelTime’s full feature suite and global presence outweigh the limited scope of Uplisting. For small rental operations, Uplisting’s simplicity and automation may suffice, but the lack of recent reviews makes HotelTime the safer investment right now.
Ease of use is crucial for staff adoption and operational efficiency. HotelTime PMS boasts a high user rating of 4.66/5 for ease of use, with reviews highlighting its intuitive interface, quick onboarding, and helpful support staff. Many users find it straightforward after initial training, and its mobile app adds flexibility.
Uplisting, with no available reviews or ratings, leaves its user experience unverified. Given its focus on automation and channel management for short-term rentals, Uplisting is likely designed to be simple, but without recent user feedback, it’s difficult to compare definitively.
Edge: HotelTime. Its recent reviews and high user ratings clearly demonstrate its user-friendly nature, making staff onboarding and daily operations smoother.
HotelTime’s feature count surpasses 50, including EPoS, integrated CRS, guest CRM, online check-in, automated night audit, multi-currency support, and more. It covers a broad spectrum of hotel operations, offering modules for housekeeping, revenue management, group handling, and advanced reporting, giving your team a one-stop solution.
Uplisting’s features are less extensive but target key needs for rental operators—calendar synchronization, guest messaging, maintenance scheduling, and basic payment processing. It does not boast the same breadth of modules or integrations as HotelTime and lacks unique features like a dedicated revenue management module.
Edge: HotelTime. Its extensive and diverse feature set supports complex hotel operations more comprehensively than Uplisting’s streamlined, rental-focused tools.
HotelTime’s support is rated 4.73/5, with recent reviews praising their quick responses, knowledgeable staff, and proactive onboarding. Clients often mention that the support team helps navigate complex setups and provides ongoing assistance, enhancing overall satisfaction.
Uplisting’s support data isn’t available, and with no recent reviews or testimonials, it’s hard to gauge its customer service quality. The lack of feedback makes HotelTime’s support reputation the clear leader.
Edge: HotelTime. Its well-reviewed, responsive support team is a key advantage for hotels needing reliable, ongoing assistance.
HotelTime integrates with 58 verified partners, including major systems like Profitroom, STR, and Umi Digital. These integrations enable seamless operations across revenue management, channel distribution, POS, and more, making HotelTime a flexible, interconnected platform.
Uplisting only has 2 verified integrations, with one shared partner (Duve) and one unique partner (PriceLabs). Its limited integrations suggest it’s best suited for straightforward, less complex operations.
Edge: HotelTime. Its extensive partner network provides greater flexibility and reduces the need for manual processes.
HotelTime’s recent reviews indicate a high overall rating of 4.83/5, with 433 total reviews and 27 in the last six months. HotelTime is favored across diverse hotel types, especially resorts and city hotels, with a 93% likelihood to recommend.
Uplisting has no reviews or recent feedback, making it impossible to gauge user satisfaction. HotelTime’s robust review base and recent positive feedback make it the more reliable choice.
Edge: HotelTime. Its recent, high-volume reviews and strong ratings reflect greater user trust.
HotelTime charges a flat monthly fee of $600, with no free tier or trial information available. Its pricing reflects its comprehensive feature set and enterprise-level support.
Uplisting’s pricing is not publicly available, indicating it may operate on a customized quote basis, typical for rental management systems. Without transparent pricing, HotelTime’s predictable cost structure offers clarity.
Not ideal if:
Not ideal if:
HotelTime PMS by HOTELTIME and Uplisting serve distinct market needs. HotelTime offers a comprehensive, feature-rich PMS suitable for large or complex hotels seeking scalability and in-depth operational control. Uplisting, by contrast, caters to short-term rental operators prioritizing automation and ease of use with limited features.
If your hotel needs a powerful, scalable PMS with extensive integrations and proven reliability, HotelTime is the clear winner. It benefits from more recent, detailed reviews, a broad customer base, and a global presence, making it the more dependable choice.
However, if your focus is on managing multiple vacation rentals with minimal fuss, and your operations are straightforward, Uplisting could meet your needs, though the lack of recent reviews suggests limited market validation at this point.
In conclusion, for most traditional hotels and resorts, HotelTime’s extensive capabilities, recent positive feedback, and broad integration network make it the superior option. For specialized rental operations, Uplisting might suffice, but its current review silence warrants caution.
According to HTR's product database, HotelTime PMS and Uplisting share 0 features. Here are the key differences — features one has that the other lacks.
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Uplisting |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| EPoS | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
No published case study for this goal yet.
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HotelTime PMS and Uplisting share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 58 verified integration partners, while Uplisting offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HotelTime PMS: No. Uplisting: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 91 and Uplisting has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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