The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 227 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
OutPerform RMS shines in ROI and onboarding .
Smartness shines in ease of use , with exclusive features like Fully automated revenue management and Controlled Automation/Algorithm Customization.
Side-by-side ratings based on 227 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 1 | 226 |
After analyzing 227 verified reviews, OutPerform RMS users most value its , while Smartness users highlight time efficiency, ease of use, customer support. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Time Efficiency
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
Customer Support
▾
|
|
|
+
Dynamic Pricing Automation
▾
|
|
| Cons | |
|
−
Customizable Reporting
▾
|
|
|
−
Insight Transparency
▾
|
|
|
−
Integration with PMS
▾
|
|
How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 93 reviews |
| Mid-Size (25-74 rooms) ▾ | #47 1 reviews | #12 32 reviews |
| Large (75-199 rooms) ▾ | — | #16 5 reviews |
| X-Large (200+ rooms) | — | #20 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #8 62 reviews |
| Luxury ▾ | #43 1 reviews | #10 33 reviews |
| Branded / Chain ▾ | — | #12 24 reviews |
| Extended Stay ▾ | — | #6 29 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #15 7 reviews |
| Europe ▾ | #40 1 reviews | #5 199 reviews |
| Middle East | — | #11 3 reviews |
Choosing between Outperform RMS by OutPerform RMS and Smartpricing by Smartness hinges on your hotel’s specific needs and operational style. Both systems aim to optimize revenue through analytics and automation, but they differ significantly in complexity, regional coverage, and user base. Outperform RMS boasts a small but highly specialized user community with a focus on advanced revenue management, whereas Smartpricing appeals to a broader, more diverse set of property types worldwide. Which system aligns best with your hotel’s size, sophistication, and market scope?
Outperform RMS offers a highly tailored, data-intensive approach suited for properties seeking granular control and deep insights, primarily in Europe. Smartpricing emphasizes ease of use, automation, and scalability, with a presence across multiple continents. Your decision should revolve around whether you need a sophisticated, high-touch system or a straightforward, automated solution.
Outperform RMS and Smartpricing serve the same core function—maximizing revenue through pricing strategies—but they diverge sharply in their approach and customer focus. Outperform RMS is a complex, feature-rich platform designed for users who want detailed KPIs, forecasts, and manual control, with a small but loyal user base. Smartpricing, on the other hand, is designed for hotels and short-term rentals that prefer a user-friendly, AI-driven experience with extensive automation.
Given the review data, Smartpricing clearly has more recent feedback and a larger user base—198 reviews with recent activity—making it the more tested choice in today’s market. The question is: does your team need the advanced, customizable features of Outperform RMS or the intuitive, automated approach of Smartpricing?
If your hotel operates in a high-end segment, such as luxury resorts or properties with complex revenue streams, Outperform RMS is the more suitable choice. Its detailed analytics, forecast modeling, and manual control features cater to revenue teams that want precision and customization. However, if your hotel values simplicity, automation, and a quick onboarding process, Smartpricing is ideal. Its AI-driven engine automates daily rate adjustments, making it perfect for small to mid-sized hotels or those with limited revenue management expertise.
For properties in Europe with a focus on advanced data analysis, Outperform RMS’s niche appeal makes it compelling. Conversely, for hotels across North America, Asia Pacific, or other regions seeking broad automation, Smartpricing’s global presence and extensive integration options are advantageous.
Outperform RMS has an ease-of-use rating of 4/5, reflecting a well-designed interface for experienced revenue managers, but its complexity may require onboarding assistance. Its features are highly customizable, which can be intimidating for less experienced staff. Support ratings are perfect, at 5/5, with quick, helpful responses noted in reviews.
Smartpricing scores slightly higher at 4.77/5, with a clear emphasis on simplicity and automation. Its intuitive interface and straightforward workflows make it accessible for non-experts, and the higher recent review count suggests a growing, satisfied user base. The platform’s automation minimizes manual work, reducing training time.
Edge: Smartpricing.
Outperform RMS offers a core set of features focused on advanced analytics, forecast modeling, and manual controls—totaling few unique features but highly specialized ones. Smartpricing, however, boasts 42 distinct features, including dynamic pricing, real-time updates, AI optimization, market intelligence, and automated room-type pricing.
Smartpricing’s extensive feature set enables more comprehensive automation and customization, giving users tools like multi-property management, scenario analysis, and future market demand data. If you need granular control and custom workflows, Outperform RMS can deliver, but for broad automation and versatile features, Smartpricing clearly leads.
Edge: Smartpricing.
Outperform RMS’s support is highly rated, with a perfect 5/5 score and reviews praising its quick, helpful responses and onboarding assistance. Its support team is known for being responsive, especially given the complex nature of the platform.
Smartpricing also scores highly at 4.83/5, with users appreciating its prompt support and ongoing feature improvements. The reviews highlight its effective communication and user guidance, although some suggest room for real-time chat support.
Edge: Outperform RMS.
Smartpricing leads with 30 verified integrations, including popular PMS and channel managers such as WuBook, Beds24, and ASA Hotelsoftware. Outperform RMS has 11 verified partners, including YieldPlanet, STAAH, and Oracle Hospitality, but fewer total integrations.
Both systems share partners like Mews and 5Stelle, but Smartpricing’s broader integration ecosystem allows it to connect more seamlessly with diverse property management and distribution platforms. If your hotel relies on multiple systems, Smartpricing’s extensive partner list provides more flexibility.
Edge: Smartpricing.
Outperform RMS has only 1 review in the last six months, all with a 0/5 rating, indicating very limited recent feedback. Its niche, high-end user base suggests it’s favored by luxury hotels, but the lack of recent reviews weakens its current reputation.
Smartpricing, on the other hand, has 16 recent reviews with an average rating of 4.44/5. Hotels across various segments, from boutique hotels to vacation rentals, praise its ease of use, automation, and effectiveness. Its broader adoption and recent positive feedback make it the stronger choice.
Edge: Smartpricing.
Outperform RMS does not list clear pricing details, which suggests a customized quote based on property size and requirements. This lack of transparency makes direct comparison difficult.
Smartpricing charges $300 per month, with no free tier or trial, reflecting a straightforward subscription model. Its transparent pricing allows you to evaluate value quickly and compare it with other solutions.
Outperform RMS and Smartpricing are designed to maximize revenue, but their core appeal differs. Outperform RMS offers a highly detailed, manual approach suited for luxury hotels or those with dedicated revenue teams. Its small user base and limited recent reviews suggest it’s best for properties with complex, high-stakes revenue strategies.
Smartpricing excels in automating pricing adjustments across diverse property types, with a growing global presence and extensive features. Its recent reviews and broader adoption indicate it’s the better choice for properties seeking simplicity, automation, and scalability.
If your hotel needs a sophisticated, data-heavy platform and you operate primarily in Europe, Outperform RMS may serve you well. For most hotels seeking a reliable, easy-to-implement system with strong automation and support, Smartpricing is the clear winner.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $300/mo |
According to HTR's product database, Outperform RMS and Smartpricing share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Analytics dashboard | ||
| Custom Reports | ||
| Dynamic Pricing | ||
| Fully automated revenue management | ||
| Price sensitivity modeling | ||
| Real-time price optimization |
Showing top differences. 30 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"In the past, I used to sit down every day and rack my brains over the prices. It was a burden. Because I knew if I made a mistake, I could lose €50,000. With Smartpricing, I have t..."
What hoteliers love
Many reviews highlight the platform's ability to save time by automating repetitive tasks such as pricing updates and inventory management. Users appr... Many reviews highlight the platform's ability to save time by automating repetitive tasks such as pricing updates and inventory management. Users appreciate the substantial time savings allowing focus on strategic tasks. However, some reviews suggest that real-time support could further enhance efficiency in handling quick queries.
The software is celebrated for its intuitive design, making complex processes like dynamic pricing and data analysis easy to manage, even for non-expe... The software is celebrated for its intuitive design, making complex processes like dynamic pricing and data analysis easy to manage, even for non-experts. This reduces the learning curve significantly. A smoother onboarding process is suggested by some users to further enhance initial user experience.
While support is generally considered excellent and responsive, some users suggested that real-time chat support could enhance customer satisfaction b... While support is generally considered excellent and responsive, some users suggested that real-time chat support could enhance customer satisfaction by allowing quick resolution of issues, particularly for minor queries that need immediate attention.
Where hoteliers push back
There is a call for more customizable reporting features that would allow better analysis and tailored insights for hotel management. Users believe th... There is a call for more customizable reporting features that would allow better analysis and tailored insights for hotel management. Users believe this would enhance strategic planning and operational adjustments based on detailed reports.
A few users expressed the need for more transparent explanations of the recommendations provided by the software. Clearer rationales would increase tr... A few users expressed the need for more transparent explanations of the recommendations provided by the software. Clearer rationales would increase trust in the system’s suggestions and enhance learning for users not familiar with complex pricing algorithms.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Outperform RMS and Smartpricing share many core Revenue Management Systems features, but each has unique capabilities. Outperform RMS offers 11 verified integration partners, while Smartpricing offers 35. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Smartpricing leads in ease of use at 4.8/5 vs 4.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Outperform RMS: No. Smartpricing: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. OutPerform RMS has an HT Score of 0 and Smartness has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor