Payfast by Network vs. ROH:
Which Is Right for You?

The Decision

Choosing between Payfast by Network and ROH hinges on understanding what each offers to your hotel’s payment processing needs. Payfast is virtually nonexistent in terms of reviews, features, and market presence, while ROH is an established platform with a high user rating and proven track record. Both aim to facilitate hotel payments, but their capabilities, usability, and market adoption differ significantly.

Your team needs a solution that aligns with your operational complexity and growth plans. Do you prefer a platform with a comprehensive feature set and proven support, or are you looking for a no-frills, basic payment gateway? Let’s explore which product better suits your hotel.

Is Payfast or ROH Better for Hotels?

Given that Payfast has no reviews, features, or recent data, it’s impossible to validate its performance or support quality. ROH, on the other hand, boasts over 65 reviews, a 100/100 HT Score, and a 4.97/5 support rating, making it a significantly more reliable choice. While Payfast may seem attractive due to an absence of cost, the lack of proven functionality and customer feedback raises red flags.

ROH’s high NPS score (9.91/5) and recent reviews underscore its effectiveness and user satisfaction, especially in automating payments, invoicing, and cash flow management. Would you risk your payment processes on a product with no proven track record?

ROH vs Payfast: Which Should Your Hotel Choose?

If your hotel needs a robust, feature-rich payments platform that automates invoicing, supports multiple payment methods, and integrates seamlessly with other systems, ROH is the clear choice. It is designed specifically for hospitality, with 19 unique features including refund management, recurring payments, and payment splitting.

If you simply require a basic payment gateway without advanced automation or integrations, and if cost is a primary concern, Payfast’s lack of features and support makes it unsuitable. ROH’s comprehensive capabilities and recent positive reviews make it the better investment for hotels looking to upgrade their financial infrastructure.

Is Payfast or ROH Easier to Use?

ROH’s user ratings speak volumes: it scores 4.95/5 for ease of use, with multiple reviews praising its intuitive interface. Hotel staff find it straightforward on both the hotel and client sides, with no questions or confusion reported.

Payfast’s lack of data and reviews mean we cannot assess its usability, but its absence from recent review activity suggests it lacks the validation and refinement that ROH offers. Based on available evidence, ROH is the easier, more proven platform to adopt.

Which Has Better Features: Payfast or ROH?

ROH outstrips Payfast dramatically, offering 19 features that facilitate comprehensive payment management—such as refund handling, pre-authorizations, payment splitting, and support for multiple card types. Payfast, by contrast, offers zero features, indicating a minimal or non-existent product.

If your hotel requires functionalities like recurring payments, chargeback management, or PCI compliance, ROH provides these out of the box, making it a future-proof choice. Edge: ROH.

Which Has Better Customer Support: Payfast or ROH?

ROH’s customer support is rated 4.97/5, with reviews emphasizing easy onboarding, ongoing support, and effective communication. It was praised for making the setup process smooth and support staff being “great” and “very helpful.”

Payfast’s support data is unavailable, and with no recent reviews, it’s impossible to verify its support quality. Given ROH’s high support ratings and recent review activity, it’s clearly the more reliable choice for your hotel’s payment needs. Edge: ROH.

Which Has More Integrations: Payfast or ROH?

Both platforms have only one verified integration: Payfast with Yanolja Cloud Solutions, and ROH with Oracle Hospitality. Neither platform boasts a broad ecosystem of integrations, but ROH’s partnership with Oracle Hospitality indicates a focus on hotel-specific systems.

If you need a platform that can connect with your existing property management system, ROH’s association with Oracle is promising. However, with only one verified partner for each, neither stands out in this area. Edge: ROH, due to its industry-specific partnership.

Which Do Hoteliers Rate Higher: Payfast or ROH?

ROH’s reviews, totaling 65, show a consistent pattern of high satisfaction, especially among luxury hotels, resorts, and branded properties. It’s rated 4.95/5 for ease of use and 4.97/5 for support, with recent reviews emphasizing its user-friendliness.

Payfast has no reviews or ratings, making it impossible to assess hotel sentiment. Given the recent review activity and high ratings for ROH, hoteliers clearly favor this platform. Edge: ROH.

How Much Do Payfast and ROH Cost?

Payfast’s pricing details are unavailable, and it appears to lack a trial or transparent fee structure. ROH charges $100 per month, with no mention of implementation fees or additional costs.

For a known investment, ROH’s clear pricing provides transparency, allowing your hotel to budget accordingly. Payfast’s opaque pricing makes it difficult to evaluate value — but given its lack of features and reviews, ROH’s straightforward fee structure is more reliable. Edge: ROH.

What Type of Hotel Should Use Payfast?

Hotels that need only a basic, no-frills payment gateway without automation or advanced features might consider Payfast, especially if cost is their primary concern. It could serve small properties or those just starting to explore digital payments.

Not ideal if your hotel:

• Requires automation of invoicing or recurring payments
• Needs robust support or integrations
• Aims for compliance with PCI standards
• Seeks a proven platform with recent positive reviews
• Wants to scale or optimize cash flow

Given the lack of features and support, Payfast is not recommended for most hotels seeking efficiency.

What Type of Hotel Should Use ROH?

Hotels that want a comprehensive, scalable payments platform should turn to ROH. Its features support luxury resorts, branded hotels, conference centers, and properties looking to automate and streamline their financial operations.

Not ideal if your hotel:

• Prefers minimal or manual payment processes
• Has extremely limited operational complexity
• Operates on a very tight budget with no room for subscription costs
• Does not need multi-method payment acceptance
• Already has a preferred, integrated payments system

ROH is best suited for hotels aiming to modernize their financial infrastructure and improve operational efficiency.

ROH vs Payfast: The Bottom Line for Hotels

ROH stands out as the more established, feature-rich, and trusted payments platform. Its high user ratings, recent reviews, and proven performance across multiple hotel segments make it the clear choice for hotels seeking an effective payment solution.

If your hotel requires advanced automation, diverse payment options, and reliable support, ROH’s $100/month fee is a small price for the value delivered. Conversely, Payfast’s lack of reviews, features, and recent activity makes it too risky for hotels looking to grow or improve their payment processes.

In summary, for hotels prioritizing operational efficiency, customer satisfaction, and future-proofing, ROH is the definitive option. If you’re simply testing the waters or operating a tiny property with minimal needs, consider your options carefully before choosing Payfast.