PlanPay vs. Zil Money: Which Is Right for You?

Updated May 15, 2026  ·  58 verified reviews analyzed

TLDR

We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

PlanPay shines .

Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.

See the full breakdown below ↓

How Does PlanPay Compare to Zil Money?

Side-by-side ratings based on 58 verified hotelier reviews on HTR.

HTScore
0
63
Likelihood to Recommend
0%
87%
Ease of Use
0.0/5
4.5/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $400/mo
Verified Reviews 0 58

What Are the Pros and Cons of PlanPay vs Zil Money?

After analyzing 58 verified reviews, PlanPay users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.

PlanPay PlanPay Zil Money Zil Money
Pros
+ User-Friendly Interface
+ Customer Experience Enhancements
+ Payment Processing Speed
+ Customer Support
Cons
Integration Capabilities
Third-Party Integrations
Approval Process

PlanPay vs Zil Money: Rankings by Hotel Segment

How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment PlanPay PlanPay Zil Money Zil Money
Small (10-24 rooms) #1 9 reviews
Mid-Size (25-74 rooms) #2 27 reviews
Large (75-199 rooms) #3 12 reviews
X-Large (200+ rooms) #3 2 reviews

By Property Type

Segment PlanPay PlanPay Zil Money Zil Money
Boutique #3 17 reviews
Luxury #3 15 reviews
Branded / Chain #3 25 reviews
Extended Stay #1 9 reviews

By Region

Segment PlanPay PlanPay Zil Money Zil Money
North America #3 51 reviews
Asia Pacific #3 0 reviews
Middle East #2 1 reviews

The Decision

Choosing a payments processing platform for your hotel can significantly influence your operational efficiency and guest experience. PlanPay by PlanPay and Zil Money by Zil Money aim to streamline payments, but they diverge sharply in maturity, features, and user feedback. While PlanPay offers a foundational payment management system, Zil Money provides an extensive suite of features with a strong recent user base. Which platform aligns better with your hotel’s needs?

Both products aim to simplify financial transactions, but Zil Money’s broader feature set and more recent, positive reviews make it the more compelling choice for hoteliers seeking a reliable, well-supported solution. Are you ready to explore their differences in detail?

Is PlanPay or Zil Money Better for Hotels?

PlanPay presents itself as a payment management system designed to automate invoicing, monitor payments, and improve cash flow. Its interface and functionality are not rated, and it has zero reviews, indicating minimal real-world testing. Conversely, Zil Money boasts a score of about 63 in the HTTR framework, with 54 recent reviews and an overall 87% likelihood to recommend, signaling a proven track record.

While PlanPay’s lack of reviews and features suggests it’s either very new or not widely adopted, Zil Money’s recent ratings highlight its usability and customer satisfaction. Zil Money’s platform has been praised for simplifying online financial operations, making it a more trustworthy option for your team. Given the absence of recent data for PlanPay, do you want to risk a product with untested performance?

Zil Money vs PlanPay: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich payments platform with a proven customer base, Zil Money is the clear choice. Its extensive offerings—such as Pay by Link, Recurring Payments, Multi-Currency Settlements, and support for Apple Pay, Google Pay, and PayPal—make it suitable for hotels of all sizes, especially those managing multiple payment methods and currencies.

If, however, your hotel only requires basic payment processing without specific features or integrations, and you’re comfortable with an untested platform, PlanPay could suffice. But given the lack of reviews and features, Zil Money’s more comprehensive and tested solution makes it the better option for most hotels. Would you prefer a platform with proven reliability and extensive capabilities?

Is PlanPay or Zil Money Easier to Use?

Zil Money’s ease of use is rated at 4.5 out of 5, with recent reviews praising its intuitive design and straightforward navigation. Users mention that onboarding is smooth and that the platform effectively simplifies financial tasks, reducing setup time. In contrast, PlanPay has a zero rating for ease of use and no reviews to evaluate, making it impossible to determine its user-friendliness.

With the extensive positive feedback, it’s clear Zil Money supports staff adoption and minimizes operational friction. Is your team ready to adopt a platform that’s already proven simple and effective? Edge: Zil Money.

Which Has Better Features: PlanPay or Zil Money?

Zil Money offers 15 distinct features, including Pay by Link, Recurring Payments, Multi-Currency Settlements, Contactless Payments, Payment Splitting, and Pre-Authorizations—features that are absent in PlanPay. Meanwhile, PlanPay provides no unique features or integrations, indicating a limited scope.

The breadth of Zil Money’s features addresses diverse hotel needs, from international payments to contactless transactions. Its comprehensive suite clearly outmatches PlanPay’s minimal offering. Would you prefer a platform with a rich feature set that supports your growth? Edge: Zil Money.

Which Has Better Customer Support: PlanPay or Zil Money?

Zil Money’s customer support is rated at 4.5 out of 5, with recent reviews highlighting satisfactory support and onboarding. Users appreciate the platform’s responsiveness, although some suggest room for faster response times. PlanPay’s support ratings and reviews are unavailable, implying limited publicly available customer feedback.

Given Zil Money’s strong support ratings and recent positive reviews, your team is more likely to receive timely help if issues arise. Would you prioritize a platform with a proven support team? Edge: Zil Money.

Which Has More Integrations: PlanPay or Zil Money?

Zil Money currently lists zero verified partner integrations but offers an API, enabling connections with other systems. PlanPay similarly shows no verified integrations or known partnerships, suggesting limited ecosystem connectivity.

While Zil Money’s API allows customization, the lack of pre-built integrations may require additional development effort. Yet, its broader feature set and recent reviews outweigh this limitation. Would you prefer a platform with existing integrations or one that’s flexible enough for future connections? Edge: Zil Money.

Which Do Hoteliers Rate Higher: PlanPay or Zil Money?

PlanPay’s review count is zero, with no ratings or recent feedback, making it impossible to gauge user sentiment. Zil Money, with 54 recent reviews and an 87% likelihood to recommend, demonstrates strong, current user satisfaction across various hotel segments.

Hoteliers consistently praise Zil Money’s ease of use, security, and comprehensive features, making it a more validated and trusted solution. Would you opt for a product with proven high ratings and recent positive feedback? Edge: Zil Money.

How Much Do PlanPay and Zil Money Cost?

PlanPay’s pricing is not publicly available, and it does not offer a freemium or trial option, suggesting a less transparent or less flexible model. Zil Money charges a $400 base price with no mention of ongoing monthly fees or subscriptions, and offers a 15-day free trial.

While both platforms lack detailed tiered pricing, Zil Money’s transparent fee structure and free trial provide more clarity and confidence. Are you willing to invest in an unpriced platform, or do you prefer a predictable upfront cost? Edge: Zil Money.

What Type of Hotel Should Use PlanPay?

  • Hotels that need a simple, no-frills payment processing system and are comfortable with untested platforms.
  • Small boutique hotels or B&Bs with minimal transaction volume.
  • Hotels with limited budgets who prioritize cost over extensive features.
  • Teams that prefer a minimal setup without complex integrations or advanced features.
  • Hotels that are early in their digital transformation journey and want to test payment systems with minimal commitments.

Not ideal if...

  • You require proven reliability, extensive features, or customer support.
  • Your hotel operates across multiple currencies or needs recurring and contactless payments.
  • You seek integrations with other hotel management software.
  • You desire detailed analytics or reporting capabilities.

What Type of Hotel Should Use Zil Money?

  • Hotels of all sizes looking for a comprehensive payment platform with advanced features.
  • Hotels that handle international guests and need multi-currency settlements.
  • Properties seeking to accept diverse payment methods, including Apple Pay, Google Pay, and PayPal.
  • Hotels with complex financial structures managing multiple entities.
  • Hotels aiming for ease of use, with positive reviews supporting staff adoption.

Not ideal if...

  • Your hotel only requires basic payment processing with minimal features.
  • You have strict budget constraints and prefer lower initial costs.
  • Your team prefers a platform with existing integrations or extensive third-party support.
  • You need a product with a longer track record or larger market presence.

The Bottom Line for Hotels

In summary, Zil Money offers a feature-rich, well-reviewed platform with recent high ratings, making it ideal for hotels seeking reliable, comprehensive payment solutions. Its user-friendly design and diverse functionalities outweigh its current lack of pre-built integrations, especially given its positive reviews and transparent costs.

PlanPay remains an unproven option with no reviews or features to support its effectiveness. If your hotel is open to testing a new platform and your needs are straightforward, it could suffice; otherwise, Zil Money’s proven track record makes it the safer, more effective choice. For hotels prioritizing reliability, features, and support, Zil Money is the clear winner.

How Much Do PlanPay and Zil Money Cost?

Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

PlanPay PlanPay Zil Money Zil Money
Starting Price From $400/mo

Which Features Does PlanPay Have That Zil Money Doesn't (and Vice Versa)?

According to HTR's product database, PlanPay and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.

Feature PlanPay PlanPay Zil Money Zil Money
Authorization Adjustments
Gratuity Function
Multi-Currency Settlements
Partial Capture
Pay by Link
Recurring Payments

Showing top differences. 3 more features differ between these products.

PlanPay vs Zil Money: The Bottom Line

PlanPay
PlanPay
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Zil Money
Zil Money
4.4/5 from 58 reviews

What hoteliers love

User-Friendly Interface 84% positive

Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.

Customer Experience Enhancements 64% positive

Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.

Payment Processing Speed 86% positive

Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.

Where hoteliers push back

Integration Capabilities 50% negative

Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.

Third-Party Integrations 50% negative

Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.

Unique capabilities

Pay by Link Recurring Payments Multi-Currency Settlements Authorization Adjustments Gratuity Function
4.5/5 ease of use 4.5/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Zil Money 4.5 vs 0.0 (+4.5)
Customer Support Zil Money 4.5 vs 0.0 (+4.5)
Value for Money Zil Money 4.5 vs 0.0 (+4.5)
Onboarding Zil Money 4.2 vs 0.0 (+4.2)

Frequently Asked Questions About PlanPay vs Zil Money

Can PlanPay replace Zil Money?

It depends on your requirements. PlanPay and Zil Money share many core Payments Processing Software features, but each has unique capabilities. PlanPay offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do PlanPay or Zil Money offer a free plan?

PlanPay: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank PlanPay and Zil Money?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. PlanPay has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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