PMS Link vs. ThinkReservations PMS:
Which Is Right for You?

The Decision

As a hotelier evaluating PMS options, your primary concern is finding a system that improves operational efficiency, enhances guest experiences, and offers reliable support. You’re considering PMS Link by char desarrollo de sistemas slu and ThinkReservations PMS by ThinkReservations, both claiming to streamline your management processes. While PMS Link is less reviewed and lacks recent feedback, ThinkReservations stands out with a substantial review base, high satisfaction ratings, and active recent user feedback.

Are you better served by a system with proven performance and extensive features, or are you open to a less established solution that might face implementation challenges?

Is PMS Link or ThinkReservations Better for Hotels?

PMS Link by char desarrollo de sistemas slu is designed to unify your property management tasks into a single platform, promising operational control and streamlined workflows. However, with zero reviews, no recent feedback, and no available features listed, it’s difficult to assess how effectively it accomplishes these goals. ThinkReservations, on the other hand, has 356 reviews, a 4.88/5 overall rating, and recent glowing feedback from users in the last six months.

This stark contrast emphasizes the strength of ThinkReservations’ market presence and user confidence. Without recent data or user feedback, PMS Link’s effectiveness remains uncertain.

Edge: ThinkReservations.

Which Should Your Hotel Choose: PMS Link or ThinkReservations?

If your hotel needs a proven, feature-rich PMS with extensive integrations and high user satisfaction, ThinkReservations is clearly the better option. It’s suitable for small to medium properties seeking to increase efficiency and revenue through automation and integrated tools.

If, however, your hotel is looking for a customizable, possibly more affordable solution that can be tailored to specific needs, PMS Link might appeal—though the lack of reviews or detailed features makes this a risky choice. For most hoteliers, especially those prioritizing reliability and proven support, ThinkReservations is the obvious pick.

Edge: ThinkReservations.

Is PMS Link or ThinkReservations Easier to Use?

ThinkReservations scores an impressive 4.82/5 for ease of use, with recent reviews praising its intuitive interface, quick onboarding, and helpful support staff. Users describe it as “like adding another employee to our business,” and note that even non-tech-savvy staff find it straightforward.

PMS Link offers no available ratings or user feedback, making it impossible to gauge its usability. Given the detailed positive reviews for ThinkReservations, it’s the clear leader in user-friendliness.

Edge: ThinkReservations.

Which Has Better Features: PMS Link or ThinkReservations?

ThinkReservations boasts 39 features, including a channel manager, booking engine, guest communication tools, automated night audits, and multi-currency support—covering most operational needs. PMS Link provides no listed features, making it impossible to compare functionality.

For hotels requiring a comprehensive set of tools out-of-the-box, ThinkReservations’ extensive feature list gives it a significant advantage. The lack of data on PMS Link’s capabilities suggests it might not meet the same level of operational demands.

Edge: ThinkReservations.

Which Has Better Customer Support: PMS Link or ThinkReservations?

ThinkReservations has a 4.82/5 support rating, with reviews highlighting prompt, knowledgeable assistance and seamless onboarding. Users often say support “deals directly with software developers,” leading to quick resolutions.

PMS Link offers no review data or support ratings, leaving a gap in confidence about its customer service quality. Based on current information, ThinkReservations’ support is more reliable and well-regarded.

Edge: ThinkReservations.

Which Has More Integrations: PMS Link or ThinkReservations?

ThinkReservations supports 16 verified partners, including major OTAs like Expedia, Airbnb, and Tripadvisor, as well as channel management and payment processing tools. PMS Link lacks any listed integrations or verified partners, suggesting limited or no connectivity options.

For hotels that depend on integration with OTAs and other platforms, ThinkReservations provides a clear advantage. Its established partnerships enable smoother operations and broader distribution.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: PMS Link or ThinkReservations?

With 356 reviews in the last six months, ThinkReservations boasts a 4.88/5 rating and a 9.68/5 Net Promoter Score (NPS), indicating strong user satisfaction. Hoteliers frequently praise its ease of use, support, and revenue-boosting features.

PMS Link has no reviews or recent feedback, so it cannot be rated or compared on this basis. The existing data underscores ThinkReservations’ reputation among users.

Edge: ThinkReservations.

How Much Do PMS Link and ThinkReservations Cost?

PMS Link’s pricing details are unavailable, with no indication of trial periods, implementation fees, or monthly costs. ThinkReservations charges a flat fee of $500 per month, with no mention of additional setup costs or fees.

This straightforward pricing model makes budgeting easier for hoteliers considering ThinkReservations, while PMS Link’s costs remain unclear.

Edge: ThinkReservations.

What Type of Hotel Should Use PMS Link?

• Hotels that prefer a customizable, potentially more affordable PMS tailored to specific operational needs.
• Teams that want an integrated management platform to reduce manual workload.
• Hotels with a tech-savvy staff willing to invest time into configuring a less proven system.

Not ideal if:

• You seek a system with proven performance and extensive user feedback.
• Your hotel relies heavily on OTA integrations or requires a broad feature set.
• You prioritize support and ongoing updates backed by a large user community.

What Type of Hotel Should Use ThinkReservations?

• Small to medium hotels, B&Bs, inns, and vacation rentals seeking an easy-to-use platform with a strong feature set.
• Teams that want to increase revenue through upselling, automation, and efficient guest communication.
• Hotels that prioritize integrations with OTAs, online check-in, and real-time reporting.

Not ideal if:

• You operate a large or complex property requiring enterprise-level solutions.
• Your hotel needs highly customized or industry-specific features not available in ThinkReservations.
• You prefer a system with minimal upfront investment or trial options (since no free tier exists).

The Bottom Line for Hotels

PMS Link by char desarrollo de sistemas slu offers a potentially customizable management platform but lacks reviews, recent feedback, and listed features, making it difficult to assess its suitability. For most hoteliers, especially those prioritizing reliability, proven support, and extensive capabilities, ThinkReservations is the clear choice.

ThinkReservations’ strength lies in its high user ratings, detailed features, and active support, making it a trusted partner for small to mid-sized properties looking to grow. Its ability to handle integrations, automate processes, and support revenue growth positions it as a secure, scalable solution.

If your hotel needs a well-supported, feature-rich PMS with a proven track record, choose ThinkReservations. PMS Link might be worth exploring if you have specific customization requirements and are prepared to manage a less proven platform, but caution is advised given the current lack of user data.