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Portfolio HMS vs. Stayntouch:
Which Is Right for You?
TLDR
We analyzed 371 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Megasys shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
How Does Portfolio HMS Compare to Stayntouch?
Side-by-side ratings based on 371 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 371 |
What Are the Pros and Cons of Portfolio HMS vs Stayntouch?
After analyzing 371 verified reviews, Megasys users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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Stayntouch
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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Megasys vs Stayntouch: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Megasys |
Stayntouch
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | Megasys |
Stayntouch
|
|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | Megasys |
Stayntouch
|
|---|---|---|
| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
The Decision
When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, enhances guest experience, and integrates smoothly with existing systems. Portfolio HMS by Megasys and Stayntouch are two options that aim to meet these needs, but they differ significantly in reputation, features, and market presence. Megasys’s Portfolio HMS has no recent reviews and a zero score across all metrics, indicating it’s unlikely to meet modern hotel demands. Conversely, Stayntouch boasts over 300 reviews, a 4.56-star rating, and a 94% likelihood to recommend, making it the clearer choice for hotels seeking proven performance.
If your hotel prioritizes user-friendly, scalable cloud solutions that integrate with a wide range of third-party systems, Stayntouch is the better pick. Portfolio HMS, with its lack of recent feedback, appears outdated and unsupported in today’s fast-evolving hospitality tech landscape.
Is Portfolio HMS or Stayntouch Better for Hotels?
Both Portfolio HMS and Stayntouch aim to optimize hotel management, but they diverge sharply in market adoption and support. Portfolio HMS, with zero reviews and no recent activity, leaves hoteliers in the dark about user experiences or ongoing development. Stayntouch, on the other hand, has over 300 reviews, high satisfaction ratings, and recent positive feedback, indicating active support and ongoing innovation.
Stayntouch’s reviews highlight its ease of use, mobile capabilities, and robust integrations, making it suitable for hotels that want a modern, cloud-based PMS. Portfolio HMS seems more like an outdated or niche product with little indication of current support, raising doubts about its effectiveness.
Stayntouch vs Portfolio HMS: Which Should Your Hotel Choose?
If your hotel needs a scalable, cloud-based system with extensive third-party integrations, go with Stayntouch. Its features include revenue management, guest profiles, online check-in, and a dedicated mobile app, all supported by a high-rated, active support team. For hotels focused on guest experience and operational efficiency, Stayntouch’s proven track record makes it the logical choice.
Portfolio HMS might be considered if your hotel is comfortable with outdated or unsupported software, but given the complete lack of recent reviews and support metrics, it’s not advisable. For hotels seeking a reliable, modern PMS that enhances guest satisfaction and staff productivity, Stayntouch is the clear winner.
Is Portfolio HMS or Stayntouch Easier to Use?
Stayntouch’s user experience is highly rated at 4.7 out of 5, with recent reviews praising its intuitive design, quick onboarding, and mobile capabilities. Users note that staff adoption is swift due to its straightforward interface and comprehensive training support. Conversely, Portfolio HMS has no recent reviews or ratings, making it impossible to assess usability or staff satisfaction.
Given the recent feedback, Edge: Stayntouch.
Which Has Better Features: Portfolio HMS or Stayntouch?
Stayntouch offers 49 unique features, including revenue management, online check-in, digital registration, integrated payment processing, guest messaging, and a mobile app—features that Portfolio HMS lacks entirely. Its feature set supports modern hotel operations and guest engagement, which are critical in today’s competitive landscape.
Portfolio HMS’s feature count is zero, indicating it may not offer any current, active functionalities. For a hotel that needs a comprehensive, feature-rich PMS, Stayntouch is the clear choice.
Which Has Better Customer Support: Portfolio HMS or Stayntouch?
Stayntouch’s recent reviews rate its support at 4.68 out of 5, with users highlighting effective onboarding, quick problem resolution, and ongoing support. Guests comment on the support team’s friendliness and thoroughness, which helps reduce staff training time and increases operational confidence. Portfolio HMS provides no recent support ratings or reviews, leaving hoteliers uncertain about its support quality or responsiveness.
Edge: Stayntouch.
Which Has More Integrations: Portfolio HMS or Stayntouch?
Stayntouch integrates with 188 verified partners, including notable solutions like RoomPriceGenie, STAAH, and others, offering extensive options for third-party enhancements. Portfolio HMS reports no verified integrations, significantly limiting its ability to connect with other hotel systems or industry tools.
For hotels relying on multi-system integrations to streamline operations, Stayntouch’s open API and partner network are decisive advantages.
Which Do Hoteliers Rate Higher: Portfolio HMS or Stayntouch?
With over 317 reviews, Stayntouch’s average rating of 4.56 stars is based on recent, detailed feedback from a variety of property types—luxury, boutique, city center, and resorts—showing broad satisfaction. Hotels in these segments consistently praise its ease of use, mobile access, and support.
Portfolio HMS has no recent reviews or ratings, so its standing cannot be determined. In terms of hoteliers’ confidence and satisfaction, Stayntouch is the obvious choice.
How Much Do Portfolio HMS and Stayntouch Cost?
Portfolio HMS’s pricing is not publicly available, and with no recent reviews or implementations, it’s unlikely to be competitively priced or supported. Stayntouch charges $800 per month, with no additional implementation fees, making its costs transparent and predictable for hotel operators.
The transparent, predictable pricing of Stayntouch combined with its proven value suggests it offers better ROI than an unsupported alternative.
What Type of Hotel Should Use Portfolio HMS?
- Hotels that are comfortable with outdated or unsupported software.
- Small, non-critical operations seeking a basic management tool.
- Hotels with minimal integration needs and no focus on mobile or guest-facing features.
- Hotels that prioritize cost over support and current technology trends.
Not ideal if your hotel values modern features, quick support, and active development.
What Type of Hotel Should Use Stayntouch?
- Hotels aiming for a mobile-friendly, cloud-based PMS that supports remote access.
- Multi-property chains needing centralized management.
- Hotels that want extensive third-party integrations to enhance operations.
- Properties focused on guest experience and operational efficiency.
- Hotels seeking transparent, predictable monthly costs.
Not ideal if your hotel prefers on-premise systems or has minimal technology needs.
Stayntouch vs Portfolio HMS: The Bottom Line for Hotels
The main difference lies in market presence, reviews, and active support. Stayntouch’s high ratings, recent reviews, and extensive integrations make it a dependable choice, while Portfolio HMS appears inactive and unsupported.
If your hotel needs a proven, feature-rich PMS with excellent support, go with Stayntouch. Portfolio HMS’s lack of recent updates and reviews makes it a risky choice in today’s hospitality environment.
Hotels that want a modern, cloud-native system should choose Stayntouch for its extensive features, active support, and proven user satisfaction. Conversely, if your hotel is comfortable managing outdated tech and lacks integration needs, Portfolio HMS might suffice—though that’s unlikely in today’s competitive market.
How Much Do Portfolio HMS and Stayntouch Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Megasys |
Stayntouch
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| Starting Price | — | From $800/mo |
Which Features Does Portfolio HMS Have That Stayntouch Doesn't (and Vice Versa)?
According to HTR's product database, Portfolio HMS and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Megasys |
Stayntouch
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|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Housekeeping module | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 37 more features differ between these products.
Real-World Results: Megasys vs Stayntouch by Business Goal
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
Snowflake Mountain Resort & Spa
Small
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
The TWA Hotel
Small
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
Megasys vs Stayntouch: The Bottom Line
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Portfolio HMS vs Stayntouch
Can Portfolio HMS replace Stayntouch?
It depends on your requirements. Portfolio HMS and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Portfolio HMS offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Portfolio HMS or Stayntouch offer a free plan?
Portfolio HMS: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Portfolio HMS and Stayntouch?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Megasys has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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