The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 203 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Preno shines in onboarding , with exclusive features like Ancillary revenue tracking.
Redforts shines when it comes to ease of use and intuitive system , with exclusive features like Guest Communication (SMS Messaging) and Centralized Messaging.
Side-by-side ratings based on 203 verified hotelier reviews on HTR.
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| Starting Price | From $800/mo | From $500/mo |
| Verified Reviews | 160 | 43 |
After analyzing 203 verified reviews, Preno users most value its user-friendly interface, customer support, channel management, while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
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User-Friendly Interface
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Ease of use and intuitive system
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Customer Support
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Reservation management
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Channel Management
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Customer service
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Reporting and Analytics
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Continuous improvement and innovation
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Reporting and Analytics
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Integration capabilities
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Mobile Application
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #13 80 reviews | #31 21 reviews |
| Mid-Size (25-74 rooms) ▾ | #32 15 reviews | #49 3 reviews |
| Large (75-199 rooms) | #46 1 reviews | — |
| X-Large (200+ rooms) | #39 0 reviews | — |
By Property Type
| Segment |
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| Boutique ▾ | #14 65 reviews | #30 18 reviews |
| Luxury ▾ | #12 53 reviews | #39 5 reviews |
| Branded / Chain ▾ | #21 17 reviews | #49 2 reviews |
| Extended Stay ▾ | #8 26 reviews | #37 2 reviews |
By Region
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| North America ▾ | #27 7 reviews | #32 4 reviews |
| Europe ▾ | #25 13 reviews | #14 39 reviews |
| Asia Pacific | #20 3 reviews | — |
| Middle East | #13 2 reviews | — |
Choosing the right property management system (PMS) is crucial for your hotel's operational efficiency and guest experience. Preno by Preno addresses a wide range of hospitality needs with a user-friendly interface and strong integrations, while Redforts by Redforts offers a comprehensive all-in-one solution that emphasizes automation and cost-effectiveness. Both aim to streamline your management tasks, but they diverge significantly in features, user experience, and market presence.
Preno enjoys a higher overall rating, more recent reviews, and a broader global footprint, making it the more reliable choice for most hoteliers. Are you ready to see which system fits your hotel best?
Both Preno and Redforts serve as cloud-based PMS solutions designed to simplify hotel operations, but they approach this goal differently. Preno emphasizes ease of use, integrations, and management of multiple properties, while Redforts concentrates on automation, module customization, and price competitiveness.
Preno's strengths lie in its intuitive interface, robust integrations like Xero and SiteMinder, and its capacity to handle multi-property operations effortlessly. Redforts, on the other hand, offers a broad suite of functionalities—ranging from online check-in to POS integrations—at a lower price point and with an emphasis on automation.
While Preno caters more to mid-sized properties seeking reliability and advanced features, Redforts may appeal to smaller hotels or hostels prioritizing automation and affordability. Does your hotel need a straightforward, well-rated system, or a flexible, feature-rich platform?
If your hotel operates multiple properties or seeks a system with proven integrations like Xero and SiteMinder, Preno is the clear choice. Its 144 reviews with a 4.73/5 rating and recent positive feedback confirm its reliability for hotels that value operational transparency and multi-property management.
Conversely, if your hotel needs an affordable, all-in-one platform with extensive automation features and module flexibility, Redforts is worth considering. Its 40 reviews, though with a lower overall rating, highlight ease of use and automation that can benefit smaller hotels, hostels, or properties with limited tech resources.
Your decision should align with your hotel size, operational complexity, and budget constraints. Do you prioritize proven integrations and a higher overall rating? Or is affordability and automation more critical for your property?
Preno scores 4.78/5 in ease of use, with reviews praising its intuitive layout, simple navigation, and quick onboarding experience. Users find it accessible regardless of their tech skills, and support responsiveness enhances the onboarding process.
Redforts also maintains a high usability score of 4.68/5, with many reviews emphasizing its straightforward setup and logical interface. However, some users mention that interface updates would further improve their experience.
Edge: Preno. Its higher overall rating, larger user base, and recent reviews underscore its superior ease of use.
Preno offers 30 core features, including unique functionalities like automated night audits, ancillary revenue tracking, and integrated CRS—features that streamline back-office operations. Its automation features reduce manual tasks, saving time and decreasing errors.
Redforts provides 26 core features, with many focused on automation and operational efficiency, including online check-in, digital registration, and POS integration. It also offers modules like revenue management and rate shopper, which can be activated as needed.
While Redforts covers a broad set of functionalities, Preno’s unique features like automated night audits and integrated CRS give it an edge in operational depth. Which set of features aligns better with your property’s needs?
Edge: Preno. Its additional features and automation capabilities set it apart.
Preno’s support team is highly rated at 4.8/5, with reviewers praising their responsiveness and helpfulness during onboarding and troubleshooting. Comments highlight that Preno’s support makes the transition smooth and ongoing use reliable.
Redforts scores 4.53/5, with reviews commending their friendly and efficient customer service. Users note quick response times but mention that interface updates could enhance overall satisfaction.
Edge: Preno. Its higher support score and more recent reviews suggest a more responsive, dependable support experience.
Preno integrates with 17 verified partners, including major channel managers, booking engines, and accounting tools like Xero and TrustYou. These integrations expand its functionality and reduce manual data entry.
Redforts offers only 2 verified integrations—WuBook and Mr Winston—limiting its connectivity options and potentially requiring manual workarounds for other platforms.
Edge: Preno. Its extensive integration network enhances automation and streamlines operations.
Preno’s 144 reviews with a 4.73/5 rating reflect broad satisfaction, especially among boutique hotels and motels. Recent reviews praise its ease of use and support, reinforcing its reputation among users managing multiple properties or seeking reliability.
Redforts, with only 40 reviews and a 0/5 overall rating, indicates limited user satisfaction and less confidence among hoteliers. The reviews emphasize ease of use but also mention interface outdatedness.
Edge: Preno. Its higher overall rating and more recent positive feedback make it the preferred choice.
Preno’s pricing starts at $800 per month, with no freemium or flexible plans, reflecting its focus on mid-sized and larger hotels. Its higher price correlates with more features and integrations.
Redforts charges $500 per month, offering a lower-cost alternative with less extensive integrations. Details on potential discounts or custom plans are not specified, but its price point appeals to smaller properties.
Your budget and required features should guide your choice: if cost is a concern, Redforts offers a more affordable entry point; for more advanced needs, Preno’s higher price may be justified.
Preno offers a high-rated, feature-rich PMS built for hotels that need reliable management across multiple properties. Its extensive integrations and support make it a robust choice for mid-sized and larger hotels.
Redforts functions as a cost-effective, flexible platform suitable for small hotels, hostels, or properties prioritizing automation and ease of use over extensive integrations. Its lower price point and simple setup appeal to budget-conscious operators.
If your hotel values proven integrations, a higher overall rating, and scalability, Preno is the safer bet. For smaller properties needing an affordable, straightforward, automated system, Redforts may better fit your needs.
In conclusion, Preno's more recent reviews, higher overall rating, and broader market presence affirm its position as the more dependable and comprehensive PMS solution.
According to HTR's product database, Preno and Redforts share 26 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Ancillary revenue tracking | ||
| Automated Assignments | ||
| Automated night audit | ||
| Automated reminders | ||
| Centralized Messaging | ||
| Gift Vouchers | ||
| Guest Communication (SMS Messaging) | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual |
Showing top differences. 12 more features differ between these products.
What hoteliers love
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during wee... The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during weekends or busy periods. Responsiveness and direct contact with support staff are valued highly.
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
Where hoteliers push back
Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better str... Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better strategic decision-making. Some users expressed a need for customized reporting features.
Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with... Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with offline functionality and more feature depth would improve usability, especially for managers on the go.
Ranks higher for
Unique capabilities
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Preno and Redforts share many core Property Management Systems features, but each has unique capabilities. Preno offers 17 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Preno leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Preno: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Preno has an HT Score of 80 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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