Redforts vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing between Redforts by Redforts and Stayntouch by Stayntouch requires understanding their core strengths and weaknesses. Both aim to streamline hotel management, but they diverge significantly in market presence, features, and user experience. Redforts offers a comprehensive, cost-effective solution suited for smaller and mid-sized properties, while Stayntouch emphasizes scalability, multi-property management, and extensive integrations. Your decision hinges on your hotel's specific needs, size, and growth plans.

Redforts tends to serve boutique hotels, inns, hostels, and properties seeking a reliable all-in-one system at a more accessible price. Stayntouch, with its higher ratings and broader client base, is favored by larger hotels and chains focusing on mobile operations and multi-property oversight. Are you prioritizing cost-efficiency, or do you need a platform that scales seamlessly across multiple locations?

Is Redforts or Stayntouch Better for Hotels?

Redforts and Stayntouch both address core property management needs like reservation handling, channel management, and online check-in. Redforts’s all-in-one platform combines PMS, channel manager, booking engine, and revenue tools into a single integrated package, making daily management easier for smaller teams. Meanwhile, Stayntouch’s platform shines with its cloud-based architecture, enabling remote access, contactless check-in, and multi-property management.

Redforts’s review count (40 reviews) and recent feedback (1 review in last 6 months) pale in comparison to Stayntouch’s 317 reviews, with 26 recent ones. This makes Stayntouch’s customer sentiment more current and reliable. Its 4.56/5 overall rating versus Redforts’s 0/5 is an immediate indicator of which product has stronger validation from users. Would you prefer a platform with proven recent success, or are you comfortable with a smaller, less-reviewed system?

Redforts vs Stayntouch: Which Should Your Hotel Choose?

If your property is a boutique hotel, inn, hostel, or a small to mid-sized property with a tight budget, Redforts’s cost-effective, all-in-one approach makes it the clear choice. Its $500 base price and flexible modules are appealing for properties that want a reliable system without complex setup.

If your hotel has multiple locations or plans to scale, Stayntouch’s extensive integrations, multi-property management, and mobile-first design are more suitable. It’s ideal for larger, branded, or chain hotels that need real-time data, advanced automation, and superior guest experience features. The decision hinges on your hotel’s size, growth ambitions, and integration requirements.

Is Redforts or Stayntouch Easier to Use?

Redforts’s ease of use is rated 4.68/5, with users praising its intuitive interface and straightforward onboarding. Reviewers mention that the platform is easy to learn and manage, even for small staff, with responsive customer service facilitating a smooth transition. However, some users note its outdated interface and desire for more modern customization options.

Stayntouch scores a slightly higher 4.7/5 in ease of use, with reviewers highlighting its user-friendly screens and excellent onboarding support. Its mobile capabilities and cloud architecture make it particularly accessible for staff on the move. The platform’s intuitive design and extensive training resources significantly reduce staff training time.

Edge: Stayntouch.

Which Has Better Features: Redforts or Stayntouch?

Redforts offers 40 shared features, plus 6 unique functionalities such as native email marketing, guest CRM, gift vouchers, automated reminders, employee messaging, and EPoS integration. These features provide a full suite of management tools tailored for properties wanting an all-in-one solution with marketing and guest engagement options.

Stayntouch provides 40 shared features, with 9 exclusive ones like ancillary revenue tracking, automated night audit, online checkout, rules-based room assignments, and integrated payment terminals. These features are designed for larger operations, emphasizing automation, multi-property management, and third-party integrations.

Edge: Stayntouch, due to its broader automation and third-party system integration capabilities.

Which Has Better Customer Support: Redforts or Stayntouch?

Redforts’s customer support scores 4.53/5, with reviews praising friendly, responsive service that resolves queries quickly. Users appreciate the personal communication, though some mention the platform’s interface could benefit from modernization.

Stayntouch edges slightly with a 4.68/5 support rating, with reviews emphasizing excellent onboarding, ongoing training, and accessible technical support. Clients note that the vendor is dedicated to customer success, often highlighting proactive communication and thorough guidance.

Edge: Stayntouch.

Which Has More Integrations: Redforts or Stayntouch?

Redforts maintains 2 verified partners, including a channel manager and booking engine. While its integrations are somewhat limited, they cover essential needs for small properties and are easy to set up.

Stayntouch boasts 188 verified partners, including major third-party systems like RoomPriceGenie, STAAH, and numerous other revenue, channel, and analytics tools. Its open API architecture and extensive partner network make it highly adaptable for larger properties seeking comprehensive system connectivity.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Redforts or Stayntouch?

Stayntouch has a significantly higher overall rating (4.56/5) based on 317 reviews, with recent feedback in the last six months adding credibility. Hoteliers across segments like independent hotels, branded properties, and chains consistently praise Stayntouch’s usability and support.

Redforts’s ratings are lower, with an overall score of 0/5, and only 40 reviews. The limited review data makes it harder to gauge current user sentiment, but existing feedback highlights a very practical, easy-to-learn system, mainly for small hotels.

Edge: Stayntouch.

How Much Do Redforts and Stayntouch Cost?

Redforts’s pricing is straightforward at $500 monthly, with no upfront implementation fee or trial available. Its transparent flat fee makes it accessible for smaller properties with limited budgets.

Stayntouch’s base price is $800 per month, also without a free trial. Its higher cost reflects its extensive features, multi-property management, and scalability, making it more suitable for larger hotels or chains with bigger budgets.

What Type of Hotel Should Use Redforts?

• Hotels that operate independently or with a small portfolio, such as boutique hotels, inns, hostels, and vacation rentals.
• Teams seeking a single, all-in-one management system that is easy to set up and cost-effective.
• Properties that prioritize reservation management and basic revenue tools without needing extensive automation.
• Hotels with a limited tech team that want a straightforward, practical solution.

Not ideal if your hotel requires advanced automation, multi-property oversight, or extensive third-party integrations.

What Type of Hotel Should Use Stayntouch?

• Hotels and resorts with multiple properties or large chains that need centralized management.
• Teams prioritizing mobile check-in, contactless solutions, and guest experience innovations.
• Hotels seeking deep integrations with revenue management, third-party systems, and automation.
• Properties that value scalability, real-time cloud access, and robust multi-property features.

Not ideal if you are a small property with minimal tech needs or a strict budget, as the higher price point may not justify limited requirements.

Stayntouch vs Redforts: The Bottom Line for Hotels

Redforts offers a reliable, cost-effective all-in-one system primarily suited for small to mid-sized properties. Its focus on simplicity and affordability makes it attractive for boutique hotels, hostels, and inns that need core PMS and channel management without extra complexity.

Stayntouch is designed for hotels that need scalability, extensive integrations, and enhanced automation. Its broader feature set, superior user ratings, and recent reviews point to a system that supports growth, multi-property oversight, and guest experience innovation—making it the clear choice for larger operations.

If you’re a small hotel or boutique property with tight budgets and basic needs, go with Redforts. But if your hotel aims to expand, automate, and improve guest service at scale, Stayntouch is the more strategic investment.