The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 194 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Preno shines in onboarding , with exclusive features like Guest CRM and Revenue management module.
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 194 verified hotelier reviews on HTR.
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| Starting Price | From $800/mo | From $1,200/mo |
| Verified Reviews | 160 | 34 |
After analyzing 194 verified reviews, Preno users most value its user-friendly interface, customer support, channel management, while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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User-Friendly Interface
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Ease of Use
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Customer Support
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Support Team
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Channel Management
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Implementation
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Reporting and Analytics
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Training Materials
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Mobile Application
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System Speed
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Integration Capabilities
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Room Allocation and Status
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #13 80 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #32 15 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #46 1 reviews | #11 13 reviews |
| X-Large (200+ rooms) | #39 0 reviews | #22 2 reviews |
By Property Type
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| Boutique ▾ | #14 65 reviews | #33 17 reviews |
| Luxury ▾ | #12 53 reviews | #24 25 reviews |
| Branded / Chain ▾ | #21 17 reviews | #22 19 reviews |
| Extended Stay ▾ | #8 26 reviews | #45 2 reviews |
By Region
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| North America ▾ | #27 7 reviews | #33 4 reviews |
| Europe ▾ | #25 13 reviews | #30 8 reviews |
| Asia Pacific ▾ | #20 3 reviews | #14 5 reviews |
| Middle East ▾ | #13 2 reviews | #5 14 reviews |
Choosing the right property management system (PMS) can greatly influence your hotel's daily operations, guest satisfaction, and revenue. You’re evaluating Preno by Preno and Shiji Daylight PMS, both designed to streamline your hotel management but targeting different segments and with distinct capabilities. While Preno is often praised for its ease of use and strong recent reviews, Shiji’s extensive features appeal more to larger or multi-property groups.
Both systems aim to reduce administrative burdens, improve guest experiences, and integrate with other tools, but their strengths lie in different areas. Which one aligns best with your hotel’s size, complexity, and growth plans?
Preno and Shiji Daylight PMS address core hotel management challenges—reservations, billing, guest data, and integrations. Preno’s cloud-native design prioritizes simplicity and ease of onboarding, making it appealing for small to medium hotels, especially boutique and motels. In contrast, Shiji’s platform offers a broader feature set, including centralized guest profiles, automation, and extensive integrations, suited for larger, multi-property, or chain hotels.
While Preno boasts a higher overall rating (4.73/5 from 144 reviews) with recent user feedback, Shiji’s rating is less favorable, partly due to slower response times and reporting limitations. The more recent reviews for Preno suggest a strong track record and ongoing upgrades, whereas Shiji’s reviews highlight performance issues and customization concerns.
Are you looking for a straightforward system that’s easy to adopt, or a comprehensive platform that can scale with your growth?
If your hotel needs a simplified, user-friendly PMS with excellent onboarding and support, go with Preno. It’s ideal for boutique hotels, motels, bed & breakfasts, and properties that prioritize ease of use over extensive customization. Its features like integrated channel management, a booking engine, and a guest CRM suit smaller operations seeking efficiency.
If your hotel is part of a larger group or requires advanced automation, detailed reporting, and extensive integrations, Shiji is the better fit. It caters to luxury hotels, branded chains, and properties needing centralized guest profiles, multi-currency support, and task management. Its large feature set makes it more suitable for complex operations.
Ultimately, choose Preno for simplicity and recent positive reviews, or Shiji for scalability and feature depth.
Preno’s UI is consistently rated higher (4.78/5) compared to Shiji (4.63/5), reflecting its straightforward, clean interface. Users praise Preno for its intuitive navigation, quick onboarding, and minimal learning curve, which makes staff adoption faster. Customer support ratings also favor Preno, with a 4.8/5 score and reviews emphasizing quick, helpful service.
Shiji’s interface is user-friendly but slightly more complex, due to its broader feature set. Its training materials are helpful, and users find it accessible, though some mention occasional slow system response affecting ease of use.
Edge: Preno.
Preno offers 25 shared features plus five exclusive ones, including a guest CRM, revenue management, mobile app, booking engine, and channel manager. These core features are well-integrated and fit small to medium hotels seeking efficiency.
Shiji’s system boasts 73 unique features, covering advanced automation, online check-in/out, guest messaging, task management, digital registration, integrated payment terminals, and detailed reports. Its extensive feature set supports large, multi-property operations needing granular control and customization.
Edge: Shiji, for its richer, more comprehensive feature library.
Preno’s customer support is highly rated at 4.8/5, with reviews highlighting responsive, knowledgeable staff that assist during onboarding and ongoing use. Users often mention that Preno support staff are quick to resolve issues and proactive in communication.
Shiji’s support score is slightly lower at 4.53/5, though reviews still praise the team’s professionalism and helpfulness. Some users report occasional delays or system performance concerns, but overall support remains strong.
Edge: Preno.
Preno connects with 17 verified partners, including key channel managers like SiteMinder and accounting tools like Xero. Its integrations are focused on core hotel operations, simplifying setup for small and mid-sized properties.
Shiji features 64 verified integrations, including extensive automation, revenue management, POS, and guest engagement tools. It supports more complex setups and larger operations with diverse tech stacks, offering better connectivity for enterprise-level hotels.
Edge: Shiji.
Preno’s reviews are overwhelmingly positive, with a 4.73/5 rating from 144 reviews, and recent feedback confirms ongoing improvements. Hoteliers in boutique, motel, and bed & breakfast segments consistently praise its ease of use and support.
Shiji’s rating is less favorable, partly due to performance issues and limited customization, with only 32 reviews. Larger hotel groups that value automation and integrations tend to rate it more favorably, but overall, Preno’s recent reviews give it a clear edge.
Edge: Preno.
Preno’s base price is $800 per month, with no additional implementation or hidden fees, making it accessible for small to mid-sized hotels. Shiji’s pricing starts at $1,200 per month, reflecting its broader feature set but also representing a larger investment.
Neither product offers a free trial, so evaluate your budget and feature needs carefully before deciding.
Not ideal if you need extensive automation, detailed reporting, or multi-property management across a large portfolio.
Not ideal if you prefer a straightforward, easy-to-learn system or operate a small independent property.
Preno and Shiji serve different hotel segments with their core strengths. Preno’s focus on simplicity, ease of use, and recent positive reviews makes it ideal for small to mid-sized hotels seeking efficiency without complexity. Shiji’s extensive features and integrations suit larger or multi-property hotels needing automation, scalability, and detailed management.
For properties prioritizing quick adoption, support, and a modern interface, Preno clearly stands out. If your operations demand a highly customizable, feature-rich platform capable of supporting growth and automation, Shiji is a compelling option.
Choose Preno if you want a straightforward, well-supported system that recent reviews back strongly. Opt for Shiji if your hotel’s complexity and scale justify a more comprehensive, integrated platform.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $800/mo | From $1,200/mo |
According to HTR's product database, Preno and Shiji Daylight PMS share 25 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 66 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during wee... The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during weekends or busy periods. Responsiveness and direct contact with support staff are valued highly.
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
Where hoteliers push back
Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better str... Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better strategic decision-making. Some users expressed a need for customized reporting features.
Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with... Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with offline functionality and more feature depth would improve usability, especially for managers on the go.
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Preno and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Preno offers 17 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Preno leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Preno: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Preno has an HT Score of 80 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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