The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 160 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Preno shines in ease of use and customer support , with exclusive features like Payment processing and Guest profiles.
siesta solutions shines .
Side-by-side ratings based on 160 verified hotelier reviews on HTR.
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| Ease of Use |
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| Starting Price | From $800/mo | Contact sales |
| Verified Reviews | 160 | 0 |
After analyzing 160 verified reviews, Preno users most value its user-friendly interface, customer support, channel management, while siesta solutions users highlight . Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Support
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Channel Management
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Reporting and Analytics
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Reporting and Analytics
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Mobile Application
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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siesta solutions |
|---|---|---|
| Small (10-24 rooms) ▾ | #13 80 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #32 15 reviews | — |
| Large (75-199 rooms) | #46 1 reviews | — |
| X-Large (200+ rooms) | #39 0 reviews | — |
By Property Type
| Segment |
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siesta solutions |
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| Boutique ▾ | #14 65 reviews | — |
| Luxury ▾ | #12 53 reviews | — |
| Branded / Chain ▾ | #21 17 reviews | — |
| Extended Stay ▾ | #8 26 reviews | — |
By Region
| Segment |
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siesta solutions |
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| North America ▾ | #27 7 reviews | — |
| Europe ▾ | #25 13 reviews | — |
| Asia Pacific | #20 3 reviews | — |
| Middle East | #13 2 reviews | — |
When choosing a property management system (PMS), your hotel’s success hinges on finding a tool that streamlines operations, improves revenue, and elevates guest experiences. Both Preno by Preno and Siesta extranet aim to serve this purpose, but they differ significantly in their offerings, support, and market presence. As of now, Preno has a solid reputation backed by over 144 recent reviews, while Siesta extranet has no available reviews or ratings, making Preno the more reliable choice for your hotel.
Preno and Siesta extranet both address core hotel management needs like booking, guest communication, and operational automation, but Preno offers a more comprehensive set of features and a proven track record. Its intuitive interface and extensive integrations make it easier to manage daily operations, especially for independent hotels and small chains. Conversely, Siesta extranet’s strengths lie in its centralized management of listings and guest data, but it lacks user reviews or recent feedback to validate its effectiveness. Are you looking for a proven solution with detailed reviews, or are you willing to risk a lesser-known platform without customer feedback?
Preno’s active user base and recent reviews provide confidence in its stability and ongoing support, which Siesta extranet cannot currently match. Given the importance of vendor reliability, your choice should lean toward the product with more recent data and a proven customer satisfaction record.
If your hotel needs a fully integrated PMS with automation, channel management, and extensive reporting, Preno is the clear choice. Its features like payment processing, guest CRM, revenue management, and native booking engine cater to hotels seeking efficiency and growth. If your primary focus is on listing management and property visibility across distribution channels, Siesta extranet might appeal, but without reviews or a proven track record, it’s a gamble.
For boutique hotels, motels, or properties aiming to streamline operations, Preno’s feature-rich platform is ideal. Larger properties or chains focused solely on listing control might consider Siesta extranet, but the lack of customer feedback makes this less advisable at present.
Preno boasts a high ease-of-use rating of 4.78/5, supported by detailed reviews praising its intuitive layout, simple navigation, and responsive support team. Its onboarding process is rated 4.68/5, with users highlighting the helpfulness of Preno’s support staff during setup. In contrast, Siesta extranet has no available user ratings or recent reviews, leaving its usability unverified.
While Siesta extranet’s interface may be designed to be straightforward, the absence of user feedback makes it difficult to assess its actual ease of adoption. Based on current data, Edge: Preno.
Preno offers 30 unique features, including payment processing, a calendar view, custom rates, direct billing, a housekeeping module, revenue management, native mobile app, and integrated CRS. Its robust feature set caters to operational and revenue optimization needs, with many capabilities not available in Siesta extranet. Siesta extranet’s feature list is not specified, and it has no verified integrations or unique functionalities documented.
Given the detailed features and integrations, Preno is better equipped to support your hotel’s growth and daily management. Edge: Preno.
Preno’s customer support is rated 4.8/5, with reviews lauding its responsive, helpful team that guides users through onboarding and daily issues. Hoteliers appreciate Preno’s quick responses, especially during critical periods, and often mention its proactive approach to feature upgrades. Siesta extranet has no reviews or ratings, so its support quality remains unverified.
Without customer feedback, assessing Siesta extranet’s support is impossible, but Preno’s proven support presence makes it the safer bet. Edge: Preno.
Preno integrates with 17 verified partners, including Xero, Bookboost, RevControl, TrustYou, SiteMinder, and Revinate, covering accounting, channel management, reputation, and marketing. These integrations streamline your workflow and reduce manual work. Siesta extranet lists no verified integrations or partner connections, limiting its ability to connect with other essential tools.
In a competitive hotel environment, integrations matter, and Preno’s extensive partner network provides a significant advantage. Edge: Preno.
Preno’s overall rating of 4.73/5 and a 95% likelihood to recommend are based on 144 recent reviews, with properties ranging from boutique hotels to motels. Reviewers emphasize its ease of use, excellent support, and impactful automation features. Siesta extranet has no available reviews or ratings, so hotelier sentiment cannot be assessed.
The volume and recency of Preno reviews make it the more trusted option among hoteliers. Edge: Preno.
Preno charges a flat starting fee of $800, with no mention of ongoing subscription fees or hidden costs. Pricing details for Siesta extranet are not available, limiting direct comparison. Its lack of transparent pricing and reviews makes it difficult to evaluate value or affordability.
Based on available data, Preno offers clear pricing, making budgeting and decision-making easier. Edge: Preno.
Preno is a well-rated, feature-rich cloud PMS built for hoteliers who want to simplify their daily operations and grow revenue. Its extensive integrations, proven support, and recent reviews make it a trustworthy choice for most properties. Siesta extranet, while potentially useful for listing and distribution, lacks customer feedback or verified features, making it a risky option at this stage.
If your hotel values reliability, comprehensive features, and strong support, Preno is the clear winner. Opt for Siesta extranet only if your primary goal is listing management with minimal operational complexity, and you are comfortable navigating an unverified support environment. For most hotels, Preno offers the confidence and tools needed to succeed.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions | |
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| Starting Price | From $800/mo | — |
According to HTR's product database, Preno and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
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siesta solutions |
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| Calendar view | ||
| Centralized user & role management | ||
| Custom rates | ||
| Direct billing | ||
| Online 24/7 support | ||
| Payment processing |
Showing top differences. 18 more features differ between these products.
What hoteliers love
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during wee... The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during weekends or busy periods. Responsiveness and direct contact with support staff are valued highly.
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
Where hoteliers push back
Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better str... Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better strategic decision-making. Some users expressed a need for customized reporting features.
Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with... Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with offline functionality and more feature depth would improve usability, especially for managers on the go.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Preno and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. Preno offers 17 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Preno leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Preno: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Preno has an HT Score of 80 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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