The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
PXP shines , with exclusive features like Recurring Payments and Contactless Payments.
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like TSYS (Credit Card Processing) and Heartland (Credit Card Processing).
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $100/mo |
| Verified Reviews | 0 | 131 |
After analyzing 131 verified reviews, PXP users most value its , while Sertifi by Flywire users highlight ease of use, payment processing efficiency, security measures. Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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User Role Management
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Customizability
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #5 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 36 reviews |
| Large (75-199 rooms) ▾ | — | #1 63 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
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| Boutique ▾ | — | #1 35 reviews |
| Luxury ▾ | — | #1 61 reviews |
| Branded / Chain ▾ | — | #1 86 reviews |
| Extended Stay ▾ | — | #2 9 reviews |
By Region
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| North America ▾ | — | #1 121 reviews |
| Europe | — | #4 1 reviews |
| Asia Pacific | — | #1 1 reviews |
| Middle East ▾ | — | #1 5 reviews |
Choosing between PXP by PXP and Sertifi by Flywire hinges on your hotel’s specific needs for payment processing. Both platforms aim to streamline transactions, but Sertifi’s more recent reviews and higher ratings suggest it’s better suited for most hoteliers today. PXP offers a broad range of payment features, while Sertifi emphasizes ease of use and secure integrations. Which one aligns better with your operational priorities?
Sertifi by Flywire has more recent reviews (0 in the last 6 months) and a higher overall rating (94.14) compared to PXP, which has no recent or overall reviews and a score of zero. Its higher user satisfaction and more extensive market presence make Sertifi the clearer choice for hotels seeking trusted, up-to-date payment solutions. PXP’s lack of recent reviews indicates less current relevance.
PXP and Sertifi both serve as hotel payment processing tools, yet they diverge considerably in market engagement and feature depth. PXP’s platform consolidates multiple payment methods, including PayPal, Apple Pay, and Google Pay, with 10 features unique to it, such as Contactless Payments, Recurring Payments, and Klarna Installment Plans. Sertifi, meanwhile, focuses on capturing deposits and contractual agreements through secure eSignatures and PCI-compliant payments, with 5 features exclusive to it, like integrations with Salesforce and Opera.
While PXP emphasizes a broad payment acceptance spectrum, Sertifi’s core strength lies in its secure, fast, and integrated payment and agreement workflows. Given the lack of recent reviews for PXP, its current relevance is questionable, whereas Sertifi’s recent validation signals a more reliable and tested solution. Do your hotel’s needs lean more toward versatile payment options or secure, integrated agreements?
If your hotel needs a comprehensive payment platform supporting diverse payment options, PXP’s 15 shared features and 10 unique functionalities (like Apple Pay, Paypal, and Partial Capture) are appealing. It’s ideal for properties that want to offer guests multiple ways to pay, especially across different regions, thanks to features like Dynamic Currency Conversion.
If, however, your hotel prioritizes fast, secure payments tied directly to guest agreements, Sertifi’s high satisfaction ratings (4.59/5 support, 4.78/5 ease of use) and focus on PCI-compliant integrations make it more suitable. Its ability to streamline deposits and contract management is preferred by properties seeking efficiency and security in payments and document handling.
For most hoteliers, Sertifi’s recent review momentum and higher scores make it the more dependable choice. The platform’s focus on security, ease of use, and workflow integration match the needs of modern hotels better than PXP’s broader but less evidenced feature set.
Sertifi’s user interface receives a 4.78/5 rating, with reviews highlighting its simplicity, speed, and secure workflows. Users praise its straightforward navigation, quick onboarding, and minimal training requirements, making it ideal for hotels seeking quick adoption.
PXP’s usability score is 0/5, with no recent reviews to verify its ease of use. Its outdated interface and lack of recent validation suggest it may pose challenges for staff adoption. Edge: Sertifi.
PXP offers 15 shared features with Sertifi, plus 10 exclusive to it, including contactless payments, recurring payments, and Klarna installment plans—key for hotels wanting flexible payment options. Sertifi’s five unique features include integrations with Salesforce, Opera, and other core hospitality systems, along with secure eSignatures and PCI-compliant payment processing.
While PXP’s feature set is broader, its actual market validation is lacking due to no recent reviews. Sertifi’s focus on secure, integrated workflows and ease of use has garnered high praise, making it more practical for current hotel operations. Edge: Sertifi.
With a support rating of 4.59/5, Sertifi’s support team is frequently praised for quick, helpful responses, and easy onboarding. Users emphasize its security, responsiveness, and overall reliability, which are critical when handling sensitive payment data.
PXP’s support ratings are nonexistent, and with no recent reviews, its support quality remains unverified. Based on Sertifi’s consistent praise, support quality strongly favors Sertifi. Edge: Sertifi.
Both platforms claim seven verified partners, including Oracle Hospitality. PXP’s integrations extend to Profitroom, Maestro PMS, and Canary Technologies, whereas Sertifi’s integrations include Salesforce, Infor, Amadeus, and Stripe, emphasizing core hospitality and payment systems.
Given Sertifi’s broader recognition and recent user validation, its integrations are more reliable and aligned with hotel operations. Both have strong partner counts, but Sertifi’s recent reviews underscore its ongoing integration stability. Edge: Sertifi.
Sertifi’s recent reviews (all within the last six months) consistently rate it above 4.5/5, with a 9.4/5 NPS score reflecting high hotel satisfaction. Hotels across segments, from luxury to resorts, appreciate its security, ease of use, and quick processing.
PXP has no reviews and thus cannot be rated. Its lack of recent feedback makes Sertifi’s higher and more recent ratings the clear indicator of its superiority. Edge: Sertifi.
Both platforms are priced at $100/month with no free tier, implementation fees, or monthly per-room charges. Without additional pricing models or discounts, they are directly comparable in cost.
Pricing alone does not differentiate these solutions; the value depends on the features and support quality—areas where Sertifi’s recent validation is a significant advantage.
Not ideal if your hotel requires current, validated support for integrations or prefers a platform with recent user reviews. Lack of recent feedback makes PXP risky for critical operations.
Not ideal if your hotel’s primary need is supporting a wide variety of payment methods beyond deposits and contractual payments. The platform excels in integrated workflows but has fewer features explicitly supporting diverse payment types.
PXP offers a broad payment acceptance platform with diverse options and features, making it suitable for hotels that want to support multiple payment channels globally. However, the lack of recent reviews diminishes confidence in its current performance, especially compared to Sertifi.
Sertifi is a highly-rated, recent, and well-supported platform that focuses on secure, fast payments and contract management. Its high user ratings and extensive integrations make it the recommended choice for most hotels today.
If secure, quick, and reliable payment processes integrated with existing hotel systems are your priority, Sertifi stands out. It’s better suited for hotels that value proven performance, customer support, and seamless workflows.
Conversely, choose PXP if your hotel needs a wide array of payment methods and you’re willing to manage the risks associated with less current validation.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $100/mo |
According to HTR's product database, PXP and Sertifi by Flywire (Payments) share 15 features. Here are the key differences — features one has that the other lacks.
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| Accepts Apple Pay | ||
| Accepts Google Pay | ||
| Accepts Mastercard | ||
| Accepts Paypal | ||
| Authorization Adjustments | ||
| Chase (Credit Card Processing) | ||
| Dynamic Currency Conversion (DCC) | ||
| First Data (Credit Card Processing) | ||
| Heartland (Credit Card Processing) | ||
| Recurring Payments | ||
| TSYS (Credit Card Processing) |
Showing top differences. 3 more features differ between these products.
Unique capabilities
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. PXP and Sertifi by Flywire (Payments) share many core Payments Processing Software features, but each has unique capabilities. PXP offers 7 verified integration partners, while Sertifi by Flywire (Payments) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
PXP: No. Sertifi by Flywire (Payments): No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. PXP has an HT Score of 0 and Sertifi by Flywire has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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