The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Pyxis shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, Pyxis users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Pyxis |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | Pyxis |
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | Pyxis |
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|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and profitability. You’re comparing Pyxis by Pyxis and ThinkReservations PMS, both designed to streamline tasks but differing significantly in features, support, and market presence. With only Pyxis lacking recent reviews and a low rating, the decision hinges on which platform better aligns with your hotel’s needs.
Pyxis offers a versatile, AI-driven talent management component but lacks a dedicated hotel PMS review base. ThinkReservations, with over 350 recent reviews and a high rating, clearly dominates in user feedback and adoption. Are you ready to prioritize proven reliability and extensive hotel-specific features?
Pyxis aims to unify talent management and operational needs through AI, focusing on workforce optimization. ThinkReservations, however, is a dedicated PMS designed to handle reservations, guest communication, and revenue management. The key difference: Pyxis’s core strength lies outside traditional PMS functions, while ThinkReservations offers a comprehensive hotel-centered platform.
Pyxis’s absence of recent hotel reviews suggests limited hotel-specific validation, whereas ThinkReservations’ 356 reviews in the last six months with a 4.88/5 rating reflect current, real-world hotel operator satisfaction. Do you want a system tailored explicitly for hotel operation or one with broader, but unverified, HR capabilities?
If your hotel needs a proven, feature-rich PMS with seamless OTA integrations, automations, and a strong user base, go with ThinkReservations. Its extensive feature set (39 unique features) and high review volume make it a dependable choice for hotels seeking operational efficiency and guest satisfaction improvements.
If your hotel requires an AI-enabled talent management tool integrated into broader HR workflows, Pyxis’s strengths in recruitment analytics and workforce planning could be attractive. However, note that Pyxis has no recent hotel-specific reviews or ratings—its suitability for hotel management remains unverified.
ThinkReservations enjoys a 4.82/5 ease of use rating with 356 recent reviews emphasizing its intuitive interface, quick onboarding, and staff adoption. Users praise its straightforward navigation and helpful onboarding process, making staff adoption smooth.
Pyxis, with a 0/5 rating and no reviews, provides no recent data on usability. Its focus on AI talent management suggests a different user experience that may not prioritize hotel staff workflows. Edge: ThinkReservations.
ThinkReservations offers 39 features, including a channel manager, booking engine, automated night audit, guest communication, multi-currency, and more, tailored to hotel operations. Pyxis has no features listed, indicating it might lack hotel-specific tools and functions.
The breadth of ThinkReservations’ features directly supports operational tasks like revenue management, guest engagement, and integrations. Pyxis’s feature set remains undefined for hotel use. Edge: ThinkReservations.
ThinkReservations’s support rating is 4.82/5, with reviews highlighting its responsiveness, knowledgeable staff, and 24/7 online support. Customers frequently mention how support helps streamline their operations and resolve issues quickly.
Pyxis’s support data is unavailable, and reviews are nonexistent. Without recent feedback, its support quality remains uncertain. Given the importance of reliable support, ThinkReservations clearly leads here. Edge: ThinkReservations.
ThinkReservations integrates with 16 verified partners, including major OTAs and digital tools like TripAdvisor, Airbnb, and Expedia. Pyxis has no listed integrations, suggesting it may not connect with key hotel distribution channels or management tools.
The ability to connect with OTAs and other platforms is crucial for maximizing distribution and operational efficiency. ThinkReservations’ broader integration network makes it the clear choice. Edge: ThinkReservations.
With 356 recent reviews, ThinkReservations’s 4.88/5 rating indicates strong user satisfaction across various hotel segments, especially B&Bs, boutique hotels, and small resorts. Pyxis’s review count is zero, and its rating is 0/5, unreflective of actual hotel user experiences.
The recent reviews and high scores reinforce ThinkReservations’ reputation among hoteliers. The absence of data for Pyxis makes it impossible to gauge its hotel-specific performance. Edge: ThinkReservations.
Pyxis’s pricing details are unavailable, indicating possible custom or undisclosed pricing models. ThinkReservations charges a flat rate of $500 per month, with no additional implementation or monthly per-room fees.
Given the transparency and straightforward pricing of ThinkReservations, hoteliers can better plan their budgets. Pyxis’s unknown costs make it less predictable for decision-making.
Pyxis is a versatile talent management platform leveraging AI, but its hotel-specific capabilities are unverified through recent reviews. It may suit hotels prioritizing HR and workforce analytics over operational reservations and guest management.
ThinkReservations, with over 350 recent reviews and a 4.88/5 rating, provides a dedicated PMS experience that enhances operational efficiency, revenue, and guest satisfaction. It’s clearly the more reliable choice for most hotels seeking a proven, feature-rich platform.
Choose Pyxis if your focus is on talent management and workforce analytics, especially if integrated HR tools are a priority. For hotels aiming to optimize reservations, automate guest communication, and grow revenue confidently, ThinkReservations is the recommended option—its recent reviews and extensive features make it the stronger choice for today’s hotelier.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Pyxis |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Pyxis and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Pyxis |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Pyxis and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Pyxis offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Pyxis: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Pyxis has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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