The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
reconline shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, reconline users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
| reconline |
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Data and Reporting
▾
|
|
|
+
Integration with OTAs
▾
|
|
| Cons | |
|
−
Pricing and Fees
▾
|
|
|
−
Security Features
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | reconline |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | reconline |
|
|---|---|---|
| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | reconline |
|
|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing the right property management system (PMS) is vital for your hotel’s operational efficiency, guest experience, and revenue growth. reconline AG and ThinkReservations PMS both aim to streamline your processes, but they serve different hotel segments and feature sets. Your decision hinges on whether you prioritize a robust channel management system or a comprehensive PMS with extensive integrations.
Both products claim to enhance your property’s performance, but reconline’s lack of reviews and recent data makes it difficult to evaluate its effectiveness. ThinkReservations, with over 350 recent reviews and a high 4.88/5 overall rating, clearly demonstrates its market presence and user satisfaction.
Are you looking for a detailed, modern PMS or a specialized channel management system? Let’s compare these platforms across key hotelier priorities.
reconline AG is a channel management system designed specifically to manage room availability and rates across multiple OTAs and GDSs. It offers centralized distribution, real-time updates, and rate synchronization—ideal for hotels heavily reliant on online channels. However, without recent reviews or a broad feature set, its ability to handle day-to-day PMS functions or guest engagement remains uncertain.
ThinkReservations PMS, on the other hand, is a full-fledged property management platform that includes booking, channel integration, guest communication, and revenue tools. It has 356 reviews with a 4.88/5 rating and recent feedback emphasizing ease of use, support, and added revenue. The gap in features and recent reviews suggests that ThinkReservations is a more established and well-tested solution for daily hotel operations.
So, are you seeking a dedicated channel manager or an all-in-one PMS? The data points strongly suggest ThinkReservations is the more reliable choice for comprehensive hotel management.
Your choice depends on your property type and operational priorities. If your hotel primarily needs to distribute inventory across OTAs and GDSs with minimal in-house management, reconline might seem suitable. But the lack of recent reviews and a limited feature set make it less compelling.
If your hotel needs a robust PMS that covers reservations, guest communication, revenue management, and integrations, ThinkReservations is the clear winner. Its extensive user base—mainly B&Bs, inns, and boutique hotels—demonstrates its tailored fit for small to medium properties seeking operational simplicity and revenue growth.
In essence, for properties wanting a full management system with proven support and features, ThinkReservations outperforms reconline by a large margin.
reconline’s interface and onboarding process lack recent review data, making it difficult to assess usability. Its focus as a channel management system suggests a potentially steep learning curve if used solely as a PMS.
ThinkReservations, with a 4.82/5 ease of use rating and positive reviews, is praised for its intuitive design and quick onboarding. Users describe it as easy to navigate, with straightforward features that help staff adopt quickly and efficiently.
Edge: ThinkReservations.
reconline offers no unique features beyond basic channel distribution functions, focusing solely on inventory and rate synchronization. Its limited feature set makes it less suitable for managing reservations, guest communication, or revenue strategies.
ThinkReservations boasts 39 distinct features, including a booking engine, channel manager, guest messaging, automated night audit, digital registration, multichannel integration, and advanced reporting. Its comprehensive suite supports everything from upselling to guest engagement, making it far more versatile.
Edge: ThinkReservations.
reconline provides no recent review data on support, suggesting limited publicly available feedback. Without recent customer voices, reliability remains uncertain.
ThinkReservations consistently receives high marks for customer support, with a 4.82/5 rating and reviews praising its quick, knowledgeable assistance. Users say support staff are accessible, helpful, and proactive in improving the platform.
Edge: ThinkReservations.
reconline’s integration count is zero, indicating it either lacks verified partners or doesn’t publicly share its integrations. This limits its ability to connect with other property systems or third-party tools.
ThinkReservations integrates with 16 verified partners, including major OTAs like Booking.com, Expedia, Airbnb, and Triptease. It also offers integrations with payment processors, digital key providers, and marketing tools, providing a connected management environment.
Edge: ThinkReservations.
Given the absence of recent reviews or ratings for reconline, hotelier ratings are unavailable. Without current feedback, its market reputation cannot be confidently assessed.
ThinkReservations has a solid 4.88/5 rating based on 356 reviews, with recent comments emphasizing its ease of use, support, and revenue impact. Hoteliers across small inns, B&Bs, and boutique hotels consistently recommend it.
Edge: ThinkReservations.
reconline does not publicly list pricing, making it difficult to compare costs or determine value for money.
ThinkReservations charges a $500 monthly fee, with no mention of additional setup or transaction fees. Its transparent pricing model aligns with high-value features and positive customer feedback on ROI.
In short, ThinkReservations provides clear, predictable pricing, while reconline’s costs remain opaque.
Not ideal if:
Not ideal if:
Reconline AG is a channel management solution best suited for properties that mainly need distribution control and rate updates. Its lack of recent reviews and feature set suggests it’s not a complete PMS and may not fulfill operational or guest service needs.
ThinkReservations PMS is a highly-rated, full-property management system designed for small to mid-sized hotels, inns, and B&Bs. It excels in operational automation, guest engagement, and revenue tools, backed by recent overwhelming positive reviews.
If your hotel needs an all-in-one platform that improves guest experiences and increases revenue, ThinkReservations is the clear choice. Conversely, if distribution control is your only priority, reconline might suffice, but with limited confidence in current support and features.
Ultimately, for a reliable, well-supported, and feature-rich PMS, ThinkReservations clearly leads the market—especially given its recent review volume and high ratings.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| reconline |
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
According to HTR's product database, reconline AG and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | reconline |
|
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. reconline AG and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. reconline AG offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
reconline AG: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. reconline has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor