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Redforts vs. RMS:
Which Is Right for You?
TLDR
We analyzed 365 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Redforts shines in ease of use and ROI , with exclusive features like Drag-n-Drop Tapechart.
RMS shines when it comes to technical support and learning resources — especially for brand properties (5.0/5) , with exclusive features like Guest CRM and Ancillary revenue tracking.
How Does Redforts Compare to RMS?
Side-by-side ratings based on 365 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $500/mo | From $800/mo |
| Verified Reviews | 43 | 322 |
What Are the Pros and Cons of Redforts vs RMS?
After analyzing 365 verified reviews, Redforts users most value its ease of use and intuitive system, reservation management, customer service, while RMS users highlight technical support and learning resources, scalability and feature depth, trust accounting support. Click any theme to see what reviewers say.
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Ease of use and intuitive system
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Technical Support and Learning Resources
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Reservation management
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Scalability and Feature Depth
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Customer service
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Trust Accounting Support
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Continuous improvement and innovation
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Online Channel Management
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Integration capabilities
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Booking Engine and Mobile Interface
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Interface and design improvements
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Report Writer Flexibility
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POS System Integration
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Redforts vs RMS: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #31 21 reviews | #7 147 reviews |
| Mid-Size (25-74 rooms) ▾ | #49 3 reviews | #8 102 reviews |
| Large (75-199 rooms) ▾ | — | #8 14 reviews |
| X-Large (200+ rooms) ▾ | — | #7 8 reviews |
By Property Type
| Segment |
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| Boutique ▾ | #30 18 reviews | #11 100 reviews |
| Luxury ▾ | #39 5 reviews | #13 57 reviews |
| Branded / Chain ▾ | #49 2 reviews | #9 50 reviews |
| Extended Stay ▾ | #37 2 reviews | #3 65 reviews |
By Region
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| North America ▾ | #32 4 reviews | #11 63 reviews |
| Europe ▾ | #14 39 reviews | #23 20 reviews |
| Asia Pacific ▾ | — | #12 10 reviews |
| Middle East ▾ | — | #8 7 reviews |
The Decision
Choosing a property management system (PMS) is a critical decision for your hotel, with many options promising efficiency and guest satisfaction. Redforts and RMS both aim to streamline operations and improve management, but they diverge significantly in their scale, features, and support. Your choice hinges on your property’s size, complexity, and specific needs: do you want a highly integrated, scalable platform or a more straightforward, all-in-one solution? Which aligns better with your current priorities?
Is Redforts or RMS Better for Hotels?
Redforts and RMS are both designed to simplify hotel management, but they serve different hotel types and operational scales. Redforts offers a more compact, all-in-one package suited for small to medium properties looking for affordability and ease of use. RMS provides a comprehensive platform with a wider array of features, best for larger or more complex properties seeking extensive customization and scalability. Do you prioritize a simple, cost-effective solution or a feature-rich platform for growth?
RMS vs Redforts: Which Should Your Hotel Choose?
If your hotel needs an extensive, flexible system capable of handling complex operations, RMS is the better fit. Its 112 verified integrations and 90+ score indicate a robust, scalable platform suitable for large properties or chains. Conversely, if your hotel values an intuitive, budget-friendly PMS with core functionalities, Redforts is ideal. Its high ease-of-use rating (4.68/5) and dedicated modules make daily management straightforward for small to mid-sized properties. Which profile best matches your operational scope?
Is Redforts or RMS Easier to Use?
Redforts scores higher in ease of use at 4.68/5, with reviews praising its intuitive interface and straightforward onboarding. Users appreciate how quickly staff learn the system and how it reduces errors, especially for small properties with limited tech expertise. RMS, while feature-rich, scores 4.28/5, with some users citing a steeper learning curve and occasional interface complexity. Edge: Redforts.
Which Has Better Features: Redforts or RMS?
RMS outshines in features with 29 exclusive functionalities like integrated CRS, guest CRM, automated night audit, multilingual support, and extensive revenue tools. Redforts offers a more limited set, with only one feature unique to it—drag-and-drop tapechart—but covers core property management needs. RMS's wider feature set makes it more suitable for properties seeking detailed automation and guest personalization. Edge: RMS.
Which Has Better Customer Support: Redforts or RMS?
Redforts receives slightly higher ratings for customer support at 4.53/5, with reviews highlighting friendly, efficient service and quick responses. RMS support is also praised, especially for its proactive team, but some users mention the need for more digital resources. Both platforms are well-rated, but Redforts’ more recent, positive reviews give it a slight edge. Edge: Redforts.
Which Has More Integrations: Redforts or RMS?
RMS offers a formidable 112 verified integrations, including popular channels, POS, and revenue management tools, making it highly adaptable. Redforts, with only 2 verified partners—WuBook and Mr Winston—has a narrower integration scope, mainly focusing on core functionalities. If seamless connectivity is crucial, RMS is clearly the better choice. Edge: RMS.
Which Do Hoteliers Rate Higher: Redforts or RMS?
RMS earns a higher overall rating of 4.56/5, with a recent review count of 293, indicating a broad and current user base. Redforts, with only 40 reviews and a 0/5 overall rating, struggles to demonstrate performance equivalence and lacks recent feedback. For hoteliers seeking proven, highly-rated software, RMS is the safer option. Edge: RMS.
How Much Do Redforts and RMS Cost?
Redforts charges a flat monthly fee of $500 with no implementation or trial fees, making it more affordable for small businesses. RMS's base price is $800 monthly, also without additional implementation costs but at a higher price point, reflecting its broader feature set. Your decision may come down to budget versus feature needs.
What Type of Hotel Should Use Redforts?
- Hotels that need an easy-to-use, all-in-one management system for small to medium properties.
- Teams that prioritize simplicity, quick onboarding, and cost-effectiveness.
- Hotels focused on B&Bs, inns, boutique hotels, or hostels with straightforward operations.
- Hotels that want to automate daily tasks without complex customization.
- Not ideal if your property requires extensive integrations, advanced revenue management, or guest personalization.
What Type of Hotel Should Use RMS?
- Hotels that operate at a larger scale or require complex, customizable features.
- Teams that want detailed reporting, automated revenue management, and multi-channel distribution.
- Properties with multiple locations or segments, including resorts and extended stays.
- Hotels seeking integrations with POS, guest CRM, online travel agencies, and rich automation.
- Not ideal if you prefer a simple, budget-friendly PMS or lack dedicated IT support.
RMS vs Redforts: The Bottom Line for Hotels
RMS is a more comprehensive, scalable platform trusted by thousands worldwide, with a higher rating and broader feature set. Its strength lies in supporting large, complex properties needing extensive automation and integrations. Redforts offers a straightforward, easy-to-use alternative with a lower price point, ideal for small to mid-sized hotels focused on core management tasks.
Choose RMS if your hotel demands advanced automation, extensive integrations, and scalability. Opt for Redforts if your primary goal is simplicity, ease of use, and budget-friendly management. Both platforms serve different hotel profiles, but RMS clearly leads in recent reviews, features, and market presence.
Which Features Does Redforts Have That RMS Doesn't (and Vice Versa)?
According to HTR's product database, Redforts and RMS share 45 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Ancillary revenue tracking | ||
| Automated night audit | ||
| Drag-n-Drop Tapechart | ||
| Guest CRM | ||
| Guest profiles | ||
| Integrated CRS | ||
| Multi-lingual |
Showing top differences. 18 more features differ between these products.
Real-World Results: Redforts vs RMS by Business Goal
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."
No published case study for this goal yet.
"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."
Redforts vs RMS: The Bottom Line
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learnin... RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learning resources and video tutorials to aid in system navigation and maximize the utility of available features.
RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalabili... RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalability and the rich feature set, including reservation management, reporting, and housekeeping, available out of the box. Such comprehensiveness allows properties to streamline varied operations effectively.
Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates... Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates enhance its capability to manage property trust accounting efficiently, with many noting that this feature significantly reduces operational complexity, thus allowing property managers to focus on other critical tasks.
Where hoteliers push back
The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the bookin... The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the booking process easier and potentially cost-free for returning guests, which could encourage loyalty and repeat business.
While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional... While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional columns to allow faster and more flexible report generation, aiding daily decision-making without needing to reconstruct reports from scratch.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Redforts vs RMS
Can Redforts replace RMS?
It depends on your requirements. Redforts and RMS share many core Property Management Systems features, but each has unique capabilities. Redforts offers 2 verified integration partners, while RMS offers 112. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Redforts or RMS offer a free plan?
Redforts: No. RMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Redforts and RMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Redforts has an HT Score of 73 and RMS has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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