The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 40 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Reseliva shines in customer support and ROI , with exclusive features like Multi-lingual.
roommaster shines when it comes to ease of use , with exclusive features like Booking Performance and Pace Reporting.
Side-by-side ratings based on 40 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $300/mo |
| Verified Reviews | 2 | 38 |
After analyzing 40 verified reviews, Reseliva users most value its , while roommaster users highlight ease of use. Click any theme to see what reviewers say.
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #35 1 reviews | #19 12 reviews |
| Mid-Size (25-74 rooms) ▾ | #40 0 reviews | #15 17 reviews |
| Large (75-199 rooms) | — | #21 2 reviews |
| X-Large (200+ rooms) | #17 1 reviews | #23 0 reviews |
By Property Type
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| Boutique ▾ | #34 1 reviews | #20 12 reviews |
| Luxury ▾ | #36 1 reviews | #27 4 reviews |
| Branded / Chain ▾ | #30 2 reviews | #19 9 reviews |
| Extended Stay | — | #24 3 reviews |
By Region
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| North America ▾ | — | #5 27 reviews |
| Europe | — | #29 1 reviews |
| Asia Pacific | #19 1 reviews | — |
| Middle East | #16 0 reviews | #17 0 reviews |
Choosing the right channel management system can significantly impact your hotel's revenue, efficiency, and guest satisfaction. Both Reseliva and roommaster aim to streamline online distribution and booking management, but they differ in their market presence, features, and user feedback. Your decision hinges on your property’s size, complexity, and the level of support you require. Which platform aligns better with your hotel’s specific needs?
Reseliva is designed as an all-in-one booking engine and channel manager, focusing on simplifying operations for hotels of all sizes, especially those seeking direct booking boosts. Its user-friendly interface and extensive support for multiple regions make it appealing to properties looking for ease of use and broad market reach.
In contrast, roommaster emphasizes automating distribution across over 300 online travel agencies and GDS platforms, targeting hotels that prioritize extensive channel connectivity and detailed analytics. It has a stronger market presence with more recent reviews, indicating a more active user base and ongoing development.
While Reseliva’s recent reviews are limited, its high customer satisfaction and support ratings suggest a stable, straightforward tool. Roommaster’s larger user base and recent positive feedback on usability highlight its reliability and feature depth. Are you looking for a simple, direct solution or a robust, widely integrated system?
If your hotel needs a straightforward, budget-friendly channel manager with excellent support and multilingual capabilities, Reseliva is the better fit. It’s ideal for small to mid-sized properties prioritizing ease of use and direct bookings, especially in diverse regional markets.
If your hotel requires an extensive distribution network, detailed analytics, and proven operational efficiency, roommaster is the stronger choice. Its large, active user base, especially among resorts, motels, and boutique hotels, makes it suitable for properties with complex distribution needs and a focus on maximizing visibility.
For hotels seeking simplicity and support, choose Reseliva. For those needing a comprehensive, channel-rich platform to maximize reach, opt for roommaster.
Reseliva boasts an impressive 4.5/5 ease of use rating based on 2 reviews, with users citing its simple interface and quick setup. Support for onboarding is rated 5/5, and reviews mention that the system simplifies work and saves time, especially for smaller teams.
Roommaster is slightly behind with a 4.39/5 rating, based on 33 reviews. Users appreciate its straightforwardness and ease of staff training, with many noting that it reduces operational complexity. However, some reviews point out the need for more organized training and improved mobile access.
Edge: Reseliva.
Reseliva offers 12 shared features plus one exclusive feature: multi-lingual support, making it versatile for international markets. Its unique capabilities include simplified management of rates and availability, with a focus on direct booking enhancement.
Roommaster provides a broader array of tools, with 12 shared features plus two unique ones: an analytics dashboard and booking performance reports. These features support detailed performance tracking and strategic adjustments, particularly useful for large or multi-property hotels.
While both platforms cover essential channel management needs, roommaster’s extensive feature set and analytics tools give it an edge for properties needing in-depth data insights and performance optimization.
Edge: roommaster.
Reseliva’s support is highly rated at 5/5, with reviews emphasizing quick, helpful assistance and a dedicated support team. Users praise its prompt and friendly service, which helps resolve issues efficiently.
Roommaster receives a 4/5 support rating, with reviews describing responsive service that has improved over time. Users appreciate the support, though some mention delays during after-hours or complex issues, and wish for more organized training.
Edge: Reseliva.
Roommaster vastly outpaces Reseliva, with 56 verified partners compared to Reseliva’s 3. Shared integrations include Planet, Eptera, and Pricing Coach. Unique integrations for Reseliva include Sage, Volo, and GuestCentric, but these are limited.
Roommaster’s extensive network encompasses major OTAs and GDS platforms like Inntopia, GuestRevu, and Otelier, providing broader reach and more data points for optimization. Its wide integration ecosystem makes it the better choice for hotels seeking maximum distribution flexibility.
Edge: roommaster.
Roommaster’s overall rating of 4.14/5, based on 33 reviews, reflects a generally positive user experience, especially among resorts, motels, and boutique hotels. Recent reviews highlight its ease of use and operational benefits.
Reseliva, with only 2 reviews and a 0/5 rating, has very limited recent feedback. The few reviews praise its simplicity and support but lack sufficient data for a comprehensive comparison. Given the more active user base and higher rating, roommaster is clearly favored.
Edge: roommaster.
Both systems are priced at a base fee of $300 per month, with no mention of implementation fees or trial periods beyond Reseliva’s 30-day trial. Neither offers freemium models or monthly per-room charges, simplifying budgeting.
However, additional costs like integrations or add-ons may vary, so confirm with vendors. Based on available data, pricing is comparable and straightforward for both.
Not ideal if your hotel needs extensive channel connections or detailed analytics.
Not ideal if your hotel has minimal distribution channels or prefers a simpler system.
Reseliva offers a straightforward, support-focused platform with a user-friendly interface and multilingual capabilities, making it well-suited for smaller hotels or those new to channel management. Its high support rating and ease of use make onboarding smooth, especially for properties prioritizing direct bookings and regional diversity.
Roommaster provides a more comprehensive distribution network, detailed analytics, and a vast array of integrations, making it ideal for larger or more complex hotels. Its active user community and recent positive reviews highlight ongoing development and reliability.
If your hotel values simplicity, support, and regional flexibility, choose Reseliva. For extensive distribution, performance tracking, and automation, roommaster is the robust choice.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $300/mo |
According to HTR's product database, Reseliva Booking Engine and Channel Manager System and roommaster channel manager share 12 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard | ||
| Booking Performance and Pace Reporting | ||
| Multi-lingual |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Beginning of each shift, our staff pulls up the dashboard which gives the arrivals, the checkouts, the list of who’s coming in, how many rooms we have as far as dirty, clean, out o..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
Ranks higher for
Unique capabilities
What hoteliers love
Room Master is praised for being easy to learn and straightforward, which supports quicker staff training and smoother operations.
Where hoteliers push back
Despite overall improvement, after-hours support remains a critical concern. Users report unresponsiveness to messages during non-business hours, caus... Despite overall improvement, after-hours support remains a critical concern. Users report unresponsiveness to messages during non-business hours, causing frustration.
Some users feel that the software's value proposition has diminished as the company seems to not invest in the product like before, making it less com... Some users feel that the software's value proposition has diminished as the company seems to not invest in the product like before, making it less competitive against other solutions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Reseliva Booking Engine and Channel Manager System and roommaster channel manager share many core Channel Managers features, but each has unique capabilities. Reseliva Booking Engine and Channel Manager System offers 3 verified integration partners, while roommaster channel manager offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Reseliva Booking Engine and Channel Manager System leads in ease of use at 4.5/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Reseliva Booking Engine and Channel Manager System: No. roommaster channel manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Reseliva has an HT Score of 0 and roommaster has 76. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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