The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 887 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Revenue management module and Guest CRM.
Resly shines .
Side-by-side ratings based on 887 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 887 | 0 |
After analyzing 887 verified reviews, Mews users most value its ease of use, automation and integrations, customizability and flexibility, while Resly users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Automation and Integrations
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Customizability and Flexibility
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Onboarding and Support
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Billing and Invoicing
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Reporting and Analytics
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Multi-Property Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 329 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 397 reviews | — |
| Large (75-199 rooms) ▾ | #3 45 reviews | — |
| X-Large (200+ rooms) ▾ | #3 49 reviews | — |
By Property Type
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| Boutique ▾ | #1 483 reviews | — |
| Luxury ▾ | #5 220 reviews | — |
| Branded / Chain ▾ | #2 170 reviews | — |
| Extended Stay ▾ | #1 130 reviews | — |
By Region
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| North America ▾ | #8 106 reviews | — |
| Europe ▾ | #1 660 reviews | — |
| Asia Pacific ▾ | #10 17 reviews | — |
| Middle East ▾ | #28 8 reviews | — |
Choosing between Mews PMS and Resly PMS hinges on your hotel’s operational scope and complexity. While both aim to streamline property management, Mews offers a comprehensive platform suited for diverse hotel types, and Resly targets management rights and short-term rentals with a focus on simplicity. Your decision should reflect your property’s size, segment, and future growth plans.
Mews boasts a high user adoption rate, extensive integrations, and a global presence backed by thousands of reviews. In contrast, Resly, being newer and niche-focused, has fewer reviews and a narrower geographic footprint, but may align well with management rights or vacation rental portfolios.
Do you need a full-scale PMS that handles multi-property operations, or a specialized tool for short-term letting? This choice could significantly impact your team’s efficiency and guest experience.
Mews is designed for hotels of all sizes, supporting a broad array of property types, from boutique hotels to large chains. It provides features like automation of reservations, billing, and guest communications, aiming to reduce manual work and elevate service quality.
Resly, by contrast, is built specifically for management rights and short-term holiday letting, focusing on trust accounting and simplifying operational tasks within that niche. It’s a leaner system tailored for property managers who prioritize ease of use over extensive customization.
Given the depth of Mews’ feature set and its focus on operational efficiency, it’s the more versatile choice for hotels seeking to scale or integrate with a wide tech ecosystem. Resly might appeal to management rights firms or vacation rental portfolios that want a straightforward, easy-to-navigate system. Are you looking for a broad hotel PMS or a specialized platform for holiday properties?
If your hotel needs a multi-property management system with robust automation, integrations, and global support, go with Mews. It’s proven to support a wide range of hotel types and sizes, with over 750 reviews and a recent user satisfaction score of 4.62/5, the highest among these options.
If your operations focus on management rights or short-term holiday letting, and you prioritize trust accounting and simplicity, Resly could be suitable. Its niche focus makes it ideal for property managers managing multiple vacation rentals, though its review count and market reach are limited.
For large or growing hotels aiming for scalability and extensive feature customization, Mews is the clear choice. Conversely, Resly works best for small, specialized portfolios seeking streamlined booking and financial management.
Mews scores an impressive 4.7/5 for ease of use, supported by positive reviews emphasizing its intuitive interface and straightforward onboarding process. Users highlight the platform’s modern design and flexible workflows, which reduce training time and increase staff adoption.
Resly’s user-friendliness isn’t quantified in ratings, but its niche focus suggests a simplified experience tailored for property managers. However, without extensive reviews, it’s difficult to compare directly.
Edge: Mews.
Mews offers 45 shared features plus 14 unique functionalities, including multi-lingual support, multi-currency handling, a revenue management module, guest CRM, automated night audit, integrated payment terminals, and employee messaging. This breadth supports complex operations and diverse property types.
Resly, by comparison, has no exclusive features but emphasizes trust accounting and booking management tailored for management rights and short-term rentals. Its core strengths lie in simplifying operational and financial tasks specific to that niche.
Given the extensive feature set and integrations of Mews—over 336 verified partners—it is the more feature-rich option. Resly’s simplicity is an advantage only if your needs are narrowly focused.
Edge: Mews.
Mews maintains a support score of 4.27/5, with reviews praising its responsive, 24/7 online support and onboarding assistance. Users note that while occasional bugs appear, they are usually resolved swiftly, minimizing disruption.
Resly’s support ratings aren’t publicly available, but its smaller team and niche focus suggest a more personalized approach. However, the lack of extensive reviews makes it difficult to confirm support quality.
Edge: Mews.
Mews boasts 336 verified partners, including major channel managers, revenue tools, and payment providers. Its open API and expansive marketplace allow hotels to customize their tech stack with over 1,000 integrations, supporting diverse operational needs.
Resly has only 2 verified partners, focusing primarily on core booking and trust accounting integrations, such as RoomPriceGenie and Goki. Its limited ecosystem may restrict future expansion or customization.
Edge: Mews.
Mews has accumulated 758 reviews, with a 4.62/5 overall rating and a recent surge with 98 reviews in the last six months, reflecting strong ongoing user satisfaction. Hoteliers across segments—from boutique to large hotels—commend its flexibility, automation, and support.
Resly, lacking publicly available reviews or ratings, cannot be directly compared. Its niche focus means it might be highly rated within its specific market but lacks broad validation.
Edge: Mews.
Mews’ pricing starts at $900 per month, with no mention of implementation, setup, or additional fees. Its cost structure is transparent but might be a significant investment for small properties.
Resly’s pricing details aren’t publicly disclosed, making direct comparisons difficult. Its smaller team and niche focus suggest a potentially lower or flexible fee model, but confirmation is unavailable.
Not ideal if:
Edge: Mews.
Not ideal if:
Edge: Resly.
Mews stands out as a comprehensive, scalable PMS trusted by thousands of hoteliers worldwide. Its extensive features, integrations, and recent reviews affirm its capability to support diverse hotel operations and growth ambitions.
Resly, while more limited in scope, excels in streamlining management rights and short-term rentals with an intuitive interface. It’s best suited for property managers who want simplicity and trust accounting without the need for broad customization.
Choose Mews if your hotel needs a versatile, feature-rich platform capable of handling complex operations and scaling efficiently. Opt for Resly if your focus is on managing multiple holiday rentals or management rights with an emphasis on ease and compliance.
In conclusion, for most hotels aiming to improve operational efficiency, guest experience, and future-proof their property management, Mews offers a clear, review-backed advantage.
According to HTR's product database, Mews PMS and Resly PMS share 45 features. Here are the key differences — features one has that the other lacks.
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| Guest CRM | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| Online 24/7 support | ||
| Revenue management module |
Showing top differences. 2 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
No published case study for this goal yet.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
No published case study for this goal yet.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
Where hoteliers push back
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting featu... While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting features. Users express the desire for more granular data insights, particularly in reservations and revenue analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mews PMS and Resly PMS share many core Property Management Systems features, but each has unique capabilities. Mews PMS offers 335 verified integration partners, while Resly PMS offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mews PMS: No. Resly PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and Resly has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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