The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Resly shines , with exclusive features like Automated Assignments and Shift Planning.
Semper shines in ease of use and customer support , with exclusive features like Integrated Payment Terminal & Card Reader and On premise.
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 57 |
After analyzing 57 verified reviews, Resly users most value its , while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support team
▾
|
|
|
+
User-friendly
▾
|
|
|
+
Training and ease of learning
▾
|
|
|
+
Integration with POS and booking systems
▾
|
|
| Cons | |
|
−
Customization and additional features
▾
|
|
|
−
Reporting and accounting
▾
|
|
|
−
Latency and system performance
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #35 10 reviews |
| Large (75-199 rooms) | — | #40 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #27 21 reviews |
| Luxury ▾ | — | #18 33 reviews |
| Branded / Chain | — | #39 4 reviews |
| Extended Stay | — | #34 3 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America | — | #64 0 reviews |
| Asia Pacific | — | #34 1 reviews |
Choosing between Resly PMS by Resly and Semper by Semper boils down to understanding your hotel’s specific needs and priorities. Resly is built for management rights and short-term holiday letting, emphasizing trust accounting and streamlined bookings. Semper, on the other hand, is a broad, all-in-one platform designed to automate operations, optimize revenue, and connect to multiple OTAs. Your decision should consider which product aligns better with your operational focus and growth plans.
Both products aim to simplify hotel management, but they diverge significantly in their approach and features. Resly offers a minimalist, specialized solution, while Semper provides a comprehensive, feature-rich platform. Do you prefer a simplified interface tailored for specific property types or an extensive system that covers all operational aspects?
Resly PMS and Semper address different hotel management challenges. Resly’s core strength lies in its simplicity and focus on trust accounting and holiday letting, ideal for small operators or management rights businesses. Semper, with over 50 features and integrations, caters to hotels seeking a broad operational platform that automates booking, POS, inventory, and revenue management.
Resly’s review count (zero) and ratings (all zero, with no recent reviews) suggest limited current adoption, making it hard to rely solely on user feedback. Semper, with 51 recent reviews and a high NPS score of 9.33/5, demonstrates strong, recent user satisfaction. Given the recency of reviews and high ratings, Semper clearly has more current, positive user data.
Are you looking for a specialized tool or a comprehensive management system? If your hotel needs a broad operational platform, Semper is the assured choice.
If your hotel primarily manages holiday rentals or management rights, Resly’s streamlined, trust-focused approach is suitable. Its focus on booking, trust accounting, and simplified operations appeals to property managers needing ease and compliance. However, Resly’s limited feature set and zero recent reviews mean it lacks recent user validation and broader functionality.
Conversely, Semper suits hotels seeking a full-suite management system, especially those that need integrated booking, POS, revenue management, and OTA connectivity. Its extensive features (53 unique functionalities) and high customer support ratings (4.88/5) make it a more reliable choice for larger or more complex properties aiming to scale operations.
If you want a simple, niche solution, Resly might suffice. For a scalable, feature-rich platform, Semper is the recommended option.
Semper’s ease of use is rated at 4.55/5, with recent reviews praising its user-friendly interface, quick onboarding, and minimal training requirements. Customers highlight its intuitive navigation, especially for POS and reservations, and its helpful support team, including praise for staff like Bea and Zizipho.
Resly’s usability ratings are not available, but with no user reviews and an unclear interface profile, it’s difficult to assess. The lack of recent feedback suggests limited current usability validation, which is concerning for hoteliers needing reliable, modern interfaces.
Edge: Semper.
Semper offers 53 features, covering booking engine, revenue management, guest CRM, automated night audit, integrated POS, and more, making it highly comprehensive. Resly’s unique features include automated assignments, shift planning, integrated CRS, and rules-based room assignments—only four features exclusive to Resly.
Semper’s broader feature set enables more automation and operational control, especially with modules like revenue management, online check-in/out, and integrated payments. Resly’s specialization in trust accounting and holiday letting is narrower in scope.
Edge: Semper.
Semper’s customer support receives a 4.88/5 rating, with reviews emphasizing quick, knowledgeable, and friendly assistance. Customers report high satisfaction, with specific praise for team members like Bea and Zizipho, and mention the responsiveness as a key advantage.
Resly’s support ratings are unavailable; with no recent reviews, the strength of its customer support cannot be confidently assessed. The lack of recent feedback diminishes confidence in Resly’s current support quality.
Edge: Semper.
Semper connects to 11 verified partners, including major platforms like Sage, NightsBridge, GuestRevu, SiteMinder, and Revinate, in addition to shared integrations such as RoomPriceGenie. Resly has only 2 verified partners, including RoomPriceGenie and Goki.
Semper’s extensive ecosystem supports diverse integrations, crucial for hotels seeking to streamline multiple systems and automate workflows. Resly’s limited integrations restrict its ability to connect with broader hotel technology stacks.
Edge: Semper.
Resly has no reviews or ratings, making it impossible to gauge user satisfaction. Semper, with 51 reviews and a recent NPS score of 9.33/5, is clearly favored by users.
In particular, hotels in Europe and Africa rate Semper highly for its ease of use, support, and comprehensive features. The recent reviews confirm Semper’s strong reputation among hoteliers seeking reliable, well-supported management software.
Edge: Semper.
Resly does not disclose pricing or offer a free trial, limiting your ability to evaluate value upfront. Semper’s flat rate of $600 per month is clear, providing a straightforward cost structure for hotels evaluating their budget.
Without transparent pricing for Resly, it’s difficult to compare value directly. Semper’s predictable monthly fee offers clarity and aligns with its feature-rich proposition.
Not ideal if:
Not ideal if:
Semper’s core difference is its extensive feature set and recent, positive user feedback, making it suitable for hotels seeking a full management platform. Resly offers a narrow, specialized solution tailored for holiday letting and trust accounting, but with limited current validation.
If your hotel needs a broad, scalable system with high-rated support and integrations, Semper is the clear choice. For niche operators focused on holiday rentals and trust issues, Resly might suffice, but the lack of recent reviews and features makes it a less confident pick.
Choose Semper for reliability, versatility, and proven user satisfaction. Opt for Resly only if your operations are highly specific and you are comfortable with limited recent feedback.
According to HTR's product database, Resly PMS and Semper share 41 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Automated Assignments | ||
| Automated night audit | ||
| Cloud based | ||
| Gift Vouchers | ||
| Integrated CRS | ||
| Integrated Payment Terminal & Card Reader | ||
| On premise | ||
| Online 24/7 support | ||
| Rules Based Room Assignments | ||
| Shift Planning |
Showing top differences. 45 more features differ between these products.
Unique capabilities
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Resly PMS and Semper share many core Property Management Systems features, but each has unique capabilities. Resly PMS offers 2 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Semper leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Resly PMS: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Resly has an HT Score of 0 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor