The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Resly shines , with exclusive features like Mobile App and Guest App.
Sirvoy shines in ease of use and customer support , with exclusive features like Integrated Payment Terminal & Card Reader.
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, Resly users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing between Resly PMS by Resly and Sirvoy hinges on your hotel's specific needs, existing tech stack, and growth plans. Both systems aim to streamline property management, but they diverge significantly in maturity, feature depth, and user feedback. Resly, with no recent reviews or ratings, offers a limited picture, whereas Sirvoy boasts a robust set of recent reviews, high ratings, and a proven track record. Which system aligns better with your operational priorities?
If you're seeking a solution rooted specifically in management rights and short-term holiday letting with integrated trust accounting, Resly might appeal. Conversely, if your hotel requires a flexible, user-friendly platform with extensive channel management and support, Sirvoy's established presence and feature set make it the safer choice.
Are you ready to make a decision based on current data? Let’s compare these two systems side by side.
Resly PMS is designed to serve management rights and holiday letting operators, emphasizing trust accounting and automation tailored to short-term rentals. Its focus is on simplifying complex management tasks in these niches with features like digital registration and guest apps. Sirvoy, meanwhile, targets small-to-medium hotels, B&Bs, and hostels, aiming for ease of use with a broad feature set including booking management, channel integration, and website building.
Resly’s recent review activity is nonexistent, raising questions about its current viability or user satisfaction. Sirvoy, with 95 reviews and recent feedback from 32 users in the last six months, provides more trustworthy insights into real-world performance. When choosing between a system with no recent reviews and one with active user feedback, Sirvoy’s more recent data offers greater confidence.
Ultimately, your choice depends on your property type and operational focus: management rights versus traditional hospitality. Does your hotel prioritize niche-specific trust accounting, or do you need a general hospitality platform? Which aligns better with your growth strategy?
Edge: Sirvoy.
If your hotel operates primarily in management rights or short-term holiday letting and needs integrated trust accounting, Resly could be a fit. Its targeted features — like mobile app, guest app, digital registration, and ancillary revenue tracking — are tailored for niche operators who want to manage multiple properties efficiently.
However, if your hotel or accommodation business requires a well-established platform with extensive customer support, proven ease of use, and comprehensive channel management, Sirvoy is the better option. Its 95 reviews, high customer ratings (4.64/5 for ease, 4.85/5 support), and broad integration network make it suitable for properties seeking reliability and growth.
For small hotels, B&Bs, or hostels looking for a straightforward management system, Sirvoy’s maturity and positive recent reviews tip the scales. Conversely, management rights firms or holiday rentals needing specialized trust accounting should investigate Resly further.
Edge: Sirvoy.
Sirvoy scores a 4.64 out of 5 for ease of use based on recent reviews, with users describing its interface as "super easy," "logical," and "very intuitive." Support is highly rated at 4.85/5, with reviews praising quick, helpful responses and a straightforward onboarding process.
Resly’s ease of use cannot be reliably assessed due to a lack of recent reviews and ratings. Without recent user feedback, it's impossible to gauge how intuitive or user-friendly Resly’s interface truly is, especially compared to Sirvoy’s proven track record.
Edge: Sirvoy.
Resly offers 37 shared features plus 8 exclusive to it, such as mobile app, guest app, digital registration, ID scanning, lobby kiosk, shift planning, integrated CRS, and ancillary revenue tracking. These are tailored for management rights and holiday letting, with some focused on front-desk automation and guest engagement.
Sirvoy provides a broader set of features — 37 shared plus 6 unique — including multi-lingual support, online 24/7 support, gift vouchers, automated space optimization, integrated payment terminal, and cloud-based architecture. It also boasts a deeper integration network with 21 verified partners, enhancing operational flexibility.
While Resly’s features serve specific niches, Sirvoy offers a more comprehensive, scalable platform suitable for growing properties. Its extensive integrations and multi-lingual support are notable advantages.
Edge: Sirvoy.
Resly's support data isn’t available, making it impossible to evaluate this aspect accurately. Conversely, Sirvoy’s support scores an impressive 4.85/5, with reviews highlighting responsiveness, helpfulness, and quick assistance. Users describe it as “responsive,” “excellent,” and “kind,” emphasizing a positive support experience.
Given the recent reviews and high ratings, Sirvoy’s customer support clearly outperforms the unknown support landscape of Resly. Reliable support is critical, especially if your team encounters issues during onboarding or daily operations.
Edge: Sirvoy.
Resly has only 2 verified partner integrations: RoomPriceGenie and Goki. In contrast, Sirvoy boasts 21 verified integrations, including major players like Bookboost, RevControl, Zingle, TrustYou, SiteMinder, Revinate, Oaky, Cloudbeds, and Cendyn.
For properties relying on multiple third-party tools, channel management, or revenue management solutions, Sirvoy’s extensive integration network is a significant advantage. Resly’s limited options may restrict adaptability as your hotel’s tech needs grow.
Edge: Sirvoy.
Resly has no reviews or recent feedback, making it impossible to assess user satisfaction. Sirvoy, with 95 reviews and a recent NPS score of 9.41/10, consistently receives high marks for ease of use, support, and value.
Reviewers of Sirvoy—most from small hotels, B&Bs, and hostels—highlight its intuitive interface and excellent customer support. Its 94% likelihood to recommend and recent positive feedback strongly indicate high satisfaction levels.
Given the data, Sirvoy’s user ratings are significantly higher and more recent, making it the more trusted option.
Edge: Sirvoy.
Resly does not publish pricing details; it appears to operate without a freemium or trial model, suggesting custom quotes or higher entry costs. Sirvoy charges a straightforward $200/month, with a 30-day trial available, making costs predictable for small businesses.
The lack of transparent pricing for Resly makes budgeting difficult. Sirvoy’s clear, predictable pricing facilitates easier financial planning for smaller properties.
Edge: Sirvoy.
Not ideal if:
Resly is best suited for niche operators in holiday letting, not traditional hotels.
Not ideal if:
Sirvoy’s features and support make it suitable for most small-to-medium accommodation providers.
Resly focuses on management rights and holiday letting, offering tailored features like trust accounting and guest apps in a niche-specific platform. Its limited recent reviews and lack of transparency on pricing and integrations make it a risk for most hoteliers.
Sirvoy, with its extensive recent reviews, high ratings, and broad feature set, proves to be a reliable choice for small to medium-sized hotels seeking ease of use and strong support. Its established presence and numerous integrations support scalable growth.
If your hotel prioritizes niche management and trust accounting, evaluate Resly carefully; otherwise, Sirvoy is the clear choice for most accommodation providers today. It combines proven performance with broad functionality and user satisfaction.
Note: This comparison is based on the latest available reviews and data. Given the limited recent feedback for Resly, further testing or direct vendor engagement is recommended before finalizing your decision.
According to HTR's product database, Resly PMS and Sirvoy share 37 features. Here are the key differences — features one has that the other lacks.
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| Automated Space Optimization | ||
| Cloud based | ||
| Digital Registration | ||
| Gift Vouchers | ||
| Guest App | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated Payment Terminal & Card Reader | ||
| Lobby Kiosk | ||
| Mobile App | ||
| Multi-lingual | ||
| Online 24/7 support | ||
| Shift Planning |
Showing top differences. 2 more features differ between these products.
Unique capabilities
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Resly PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Resly PMS offers 2 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Resly PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Resly has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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