The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Resort Data shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, Resort Data users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Deciding between Resort Data and Sirvoy hinges on your hotel's size, operational complexity, and priorities. Resort Data, with over 1,000 users globally, offers a long-established system tailored for various property types, including resorts and timeshares, but lacks recent reviews and user feedback. Conversely, Sirvoy has garnered 95 reviews in the last six months, with a high NPS score and a user-friendly interface, making it a strong choice for small to medium-sized properties seeking ease of use and robust support.
Given the detailed recent feedback and higher review count, Sirvoy is the better-supported option for most hotels. Are you ready to explore how these two systems compare across key aspects?
Resort Data has served diverse property types since 1981, focusing on complex operations like timeshare and private clubs, with customized programming options. However, it has no recent reviews or current user feedback, which raises questions about ongoing support and usability. Sirvoy, on the other hand, has over 95 recent reviews emphasizing ease of use, excellent support, and straightforward functionality.
While Resort Data aims at larger or more complex properties, Sirvoy is optimized for smaller properties and boutique hotels. Do you need a system built for complex, multi-property management, or a simple, reliable PMS for your boutique hotel?
If your hotel requires extensive customization, specialized modules, or management of resorts, timeshares, or private clubs, Resort Data might be suitable—though lack of recent reviews suggests caution. For small to medium-sized hotels, B&Bs, or hostels prioritizing ease of use, quick setup, and responsive support, Sirvoy clearly stands out.
For hotels seeking a proven, well-rated system with recent user feedback, Sirvoy’s 4.64/5 ease-of-use rating and 95 reviews in six months make it the safer choice. If your team values straightforward booking, integrated channel management, and excellent support, go with Sirvoy.
Resort Data scores a 0/5 rating for ease of use, with no recent feedback available, which suggests potential usability issues or outdated systems. Sirvoy, however, boasts a 4.64/5 rating, with 95 recent reviews praising its intuitive interface, quick onboarding, and minimal learning curve. Users highlight its simple navigation and helpful customer support.
Edge: Sirvoy.
Resort Data offers no current feature list in the source material, focusing on customized programming and broad accommodation types. Sirvoy, with 43 features, includes essential tools like booking management, channel management, payment processing, guest communication, and even a website builder. It also supports multi-lingual, multi-currency, and automation features.
While Resort Data might offer tailored solutions, Sirvoy’s extensive feature set in a ready-to-use package makes it more versatile for daily operations. For most hoteliers, having a comprehensive, out-of-the-box system like Sirvoy provides greater immediate value.
Edge: Sirvoy.
Resort Data provides no recent reviews on support, leaving uncertainty about its current responsiveness. Sirvoy, with a 4.85/5 customer support rating from 95 reviews, receives consistent praise for prompt, helpful, and friendly assistance. Users describe it as “responsive,” “reliable,” and “the best support I’ve encountered,” with quick resolution times.
Given the recent, positive feedback, Sirvoy’s support quality is a significant advantage for hoteliers who need dependable help. Edge: Sirvoy.
Resort Data has just a single verified partner, Whistle, indicating limited integration options. Sirvoy, with 21 verified partners, integrates with major booking channels like Booking.com, Expedia, GDS, and TripAdvisor, along with other systems such as RevControl, TrustYou, and Cloudbeds.
If your hotel relies on multiple integrations for distribution, CRM, or marketing, Sirvoy's broader ecosystem offers more flexibility. Edge: Sirvoy.
Resort Data has no recent reviews or ratings, so current user sentiment is unknown, making it impossible to assess satisfaction levels. Sirvoy, with 95 recent reviews and an NPS score of 9.41/10, is highly rated across segments, especially by small property owners and boutique hotels.
Recent feedback emphasizes its ease of use, support quality, and value for money. For hoteliers seeking proven satisfaction, Sirvoy’s ratings are the clear winner.
Edge: Sirvoy.
Resort Data does not publicly disclose pricing information, suggesting a custom quote based on property size or complexity. Sirvoy charges a flat $200 per month, with a 30-day free trial, and no mention of additional fees.
For budgeting purposes, Sirvoy provides clarity and predictability, making it easier for small to medium properties to evaluate ROI. Resort Data’s pricing remains opaque, which could pose budgeting challenges.
Not ideal if:
Not ideal if:
Resort Data is a longstanding provider catering to large, complex properties with specific customization needs. Its lack of recent reviews and limited current support options make it a less compelling choice for most hoteliers today.
Sirvoy offers a user-friendly, feature-rich platform with a proven track record of recent user satisfaction and strong support. If your hotel is small to medium-sized and values ease, affordability, and support, Sirvoy is the clear pick.
For properties managing resorts or needing tailored solutions, Resort Data might suit your needs, but caution is advised due to limited recent feedback. For most hotels aiming for efficiency and scalability, Sirvoy stands out as the more dependable option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $200/mo |
According to HTR's product database, Resort Data and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Resort Data and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Resort Data offers 1 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Resort Data: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Resort Data has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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