Compare Revinate (Reputation) vs TrustYou (Reputation) vs Reputation Manager (by Customer Alliance)

Revinate

Revinate (Reputation)

147 reviews
TrustYou

TrustYou (Reputation)

251 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

44 reviews

Compare Revinate (Reputation) vs TrustYou (Reputation) vs Reputation Manager (by Customer Alliance)

Reputation Management vendor comparison between Revinate (Reputation) vs TrustYou (Reputation) vs Reputation Manager (by Customer Alliance). Find out which Reputation Management is right for you based on realtime data from 442 verified hotelier reviews across 105 countries.

Revinate

Revinate

Ranked 3 (out of 48)

4.5
147 reviews
View profile
TrustYou

TrustYou

Ranked 2 (out of 48)

4.4
251 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 4 (out of 48)

4.7
44 reviews
View profile

Ratings Summary

HT Score

Revinate (Reputation)

92 HTScore Icon

TrustYou (Reputation)

98 HTScore Icon

Reputation Manager (by Customer Alliance)

88 HTScore Icon
Popularity

Revinate (Reputation)

147 verified reviews

TrustYou (Reputation)

251 verified reviews

Reputation Manager (by Customer Alliance)

44 verified reviews
Likelihood to Recommend

Revinate (Reputation)

90%

TrustYou (Reputation)

88%

Reputation Manager (by Customer Alliance)

93%
Ease of Use

Revinate (Reputation)

4.6

TrustYou (Reputation)

4.5

Reputation Manager (by Customer Alliance)

4.7
ROI

Revinate (Reputation)

4.3

TrustYou (Reputation)

4.3

Reputation Manager (by Customer Alliance)

4.3
Implementation

Revinate (Reputation)

4.4

TrustYou (Reputation)

4.3

Reputation Manager (by Customer Alliance)

4.8
Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Certificate of Excellence

Revinate (Reputation)

TrustYou (Reputation)

Reputation Manager (by Customer Alliance)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Social review tracking

Case Management

SMS text messaging

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Revinate
vs.
TrustYou
vs.
Customer Alliance

Customers

Top 3 Segments

Revinate (Reputation)

Resorts - 19%
Boutiques - 18%
Other - 16%

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%

Reputation Manager (by Customer Alliance)

Boutiques - 14%
Bed & Breakfast & Inns - 11%
Resorts - 9%
Featured clients
-

TrustYou (Reputation)

Reputation Manager (by Customer Alliance)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Revinate
vs.
TrustYou
vs.
Customer Alliance

What Customers Are Saying

Most Recent Review

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)

TrustYou (Reputation)

JHL Collections Sees Significant Score Increases Since Implementing TrustYou

Corporate Director of Quality & Continuous Improvement

Reputation Manager (by Customer Alliance)

Timesaver and very easy to use

Partner
Most Positive Review

Revinate (Reputation)

I love revinate!!!

Marketing Coordinator

TrustYou (Reputation)

Thai City Centre Hotel Review of TrustYou

Human Resources

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager
Most Critical

Revinate (Reputation)

Customer Journey All In One Place

Director of Marketing

TrustYou (Reputation)

Reputation management

Gastgeberin

Reputation Manager (by Customer Alliance)

"Super Reputationsmanagement-Software!"

Geschäftsführer
References
-

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

Reputation Manager (by Customer Alliance)

Adelina Cantarell
Directora Comercial Hotel HCC Montblanc

Christian Hempel-Werner
Head of Business Operations A&O Hotels and Hostels

General Info

Screenshots
Integrations

Revinate (Reputation)

Property Management Systems (39) Hotel Management Software (21) Digital Marketing Agencies (13)

TrustYou (Reputation)

Property Management Systems (23) Hotel Management Software (13) Booking Engine (11)

Reputation Manager (by Customer Alliance)

Property Management Systems (23) Booking Engine (8) Channel Managers (7)
Recent Company Updates
-

Reputation Manager (by Customer Alliance)

Customer Alliance doesn’t have any recent company updates