The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Side-by-side ratings based on 19 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 19 |
How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #7 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 8 reviews |
| Large (75-199 rooms) ▾ | — | #8 5 reviews |
By Property Type
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| Boutique ▾ | — | #10 5 reviews |
| Luxury ▾ | — | #9 7 reviews |
| Branded / Chain ▾ | — | #10 6 reviews |
| Extended Stay | — | #10 0 reviews |
By Region
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| North America | — | #9 3 reviews |
| Europe ▾ | — | #5 10 reviews |
Choosing between RFPMaker by RFPMaker and UpMail for Business Development by Upmail hinges on your hotel’s specific needs. RFPMaker specializes in negotiating corporate accommodation rates and managing direct bookings without commissions, primarily serving property owners seeking corporate contracts. UpMail, on the other hand, focuses on scalable email outreach, client nurturing, and business development, making it more suitable for hotels aiming to boost direct communication efforts. Which of these core functions aligns better with your current priorities?
RFPMaker and UpMail tackle different problems—RFPMaker streamlines corporate rate negotiations and contract management, while UpMail enhances outreach and client engagement via email. Their diverging focuses mean your choice should depend on whether you need a platform for rate negotiations or for expanding your outreach efforts. Do you want to focus on corporate contracts or on growing your direct communication channels?
RFPMaker is tailored for hotels that predominantly work with corporate clients and need to negotiate rates and manage agreements directly, especially if your property operates in a B2B environment. UpMail appeals to hotels looking to increase their marketing reach through personalized, automated email campaigns to both existing and prospective guests or partners.
RFPMaker’s strength lies in direct, contract-based relationships with corporate clients, making it ideal if your team focuses on B2B negotiations. Conversely, UpMail demonstrates superior user ratings, with a 4.59/5 overall score and 18 recent reviews, compared to RFPMaker's zero reviews and ratings. Its ease of use, support, and recent positive feedback make it more reliable for growing outreach efforts. Are you looking to deepen corporate relationships or expand customer engagement through email?
If your hotel needs to negotiate and manage corporate accommodation contracts, RFPMaker is your best fit. It’s designed for property owners and managers who want direct communication with corporate clients, signing contracts for room blocks without commission fees.
If your team’s focus is on scalable email outreach, lead nurturing, and client engagement, UpMail is the superior choice. Its high user satisfaction (4.59/5), ease of use (4.61/5), and recent reviews make it a trusted platform for streamlining communication efforts and growing your database. Ultimately, your decision should align with whether your priority is B2B contract management or marketing outreach.
UpMail’s interface scores highly for usability, with a 4.61/5 rating and consistently positive reviews praising its intuitiveness and time-saving features. Users highlight its visual email templates and straightforward campaign creation, making staff adoption smoother. Support from UpMail is also rated at 4.72/5, with reviews emphasizing quick, helpful responses.
RFPMaker has a 0/5 ease-of-use rating and lacks recent reviews, making it impossible to assess its usability. Given the current user feedback, UpMail clearly has the edge in simplicity and onboarding, which is critical for rapid staff adoption and ongoing use.
Edge: UpMail
RFPMaker offers no unique features beyond its primary function of rate negotiation and contract management, focusing solely on B2B negotiations for corporate bookings. UpMail, however, provides multiple email campaign tools, including personalized templates, contact import from Salesforce, activity tracking, and automated follow-ups—features that aid in scalable outreach.
While RFPMaker’s feature set is limited, UpMail offers a broader suite of capabilities with 4 verified integrations like Salesforce, Oracle Hospitality, and others, greatly enhancing workflow. For hotels prioritizing outreach and engagement, UpMail’s feature set surpasses RFPMaker’s narrow scope.
Edge: UpMail
UpMail’s customer support is rated at 4.72/5, with reviews describing it as responsive, courteous, and effective, contributing to a positive user experience. Users particularly appreciate how quickly issues are resolved, as noted in review quotes praising the team’s helpfulness and support.
RFPMaker has no recent reviews or ratings for support, making it difficult to gauge its responsiveness or effectiveness. Given the importance of support for ongoing platform success, UpMail’s higher support score gives it a clear advantage.
Edge: UpMail
UpMail offers four verified integrations, including Salesforce, Oracle Hospitality, Clairvoyix, and Amadeus, facilitating seamless data flow and workflow automation. RFPMaker has no verified integrations listed, limiting its potential for connectivity with other hotel systems.
For hotels relying on integrated systems for sales or CRM, UpMail’s integrations can streamline outreach and data management, making it the more flexible choice. RFPMaker’s lack of integrations restricts its utility in a connected hotel tech environment.
Edge: UpMail
With 18 recent reviews, UpMail’s overall rating of 4.59/5 and a Net Promoter Score (NPS) of 9.44 out of 10 indicate strong satisfaction among users. Hotel segments such as independent and boutique hotels rate it highly, with some reviews emphasizing its user-friendly design and effective outreach.
RFPMaker has no reviews or ratings, making it impossible to assess user satisfaction. Based on available data, UpMail’s higher ratings and recent positive feedback clearly position it as the preferred choice.
Edge: UpMail
Both RFPMaker and UpMail do not publicly disclose specific pricing details, indicating that they likely operate on custom quotes or subscription models. This lack of transparency suggests that you should contact vendors directly for tailored pricing based on your hotel’s size and needs.
RFPMaker is best suited for properties aiming to grow or manage their corporate contracts efficiently.
UpMail suits hotels prioritizing scalable outreach and customer engagement.
RFPMaker centers on corporate rate negotiations and contract management, making it a niche tool for B2B hotel relationships. It’s most effective for properties that depend heavily on corporate clients and need contract oversight.
UpMail’s strength lies in outreach, lead nurturing, and communication automation. Its high user ratings, ease of use, and broad integration support make it ideal for hotels looking to grow their direct engagement capacity.
If your property’s primary goal is building or managing corporate contracts, RFPMaker is the more focused choice. For hotels aiming to expand outreach, nurture contacts, and optimize email campaigns, UpMail clearly leads.
In conclusion, if your hotel needs a dedicated platform for corporate rate negotiations, RFPMaker offers specialized tools. However, for a more versatile, well-reviewed outreach solution that can support growth and engagement, UpMail is the recommended choice.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Sales CRM
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| BEO Management | ||
| Lead Scoring | ||
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RPF Management
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F&B Planning
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Contracts & E-Signatures
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Reporting & Analytics
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| Chain Dashboard | ||
| Data Migration Services | ||
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Where the ratings diverge most
It depends on your requirements. RFPMaker and UpMail for Business Development share many core Hotel Sales Software features, but each has unique capabilities. RFPMaker offers 0 verified integration partners, while UpMail for Business Development offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. UpMail for Business Development leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RFPMaker: No. UpMail for Business Development: No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RFPMaker has an HT Score of 0 and Upmail has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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