The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 210 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Rental Network Software shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 210 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 210 |
After analyzing 210 verified reviews, Rental Network Software users most value its , while RoomRaccoon users highlight customer success and after-sales support, ease of use and onboarding, ai assistant and chatbot automation. Click any theme to see what reviewers say.
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Customer success and after-sales support
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Ease of use and onboarding
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AI assistant and chatbot automation
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Setup, integration, and implementation experience
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Customer success and after-sales support
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Reservation and room assignment workflow
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Channel manager and distribution
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Rental Network Software |
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| Small (10-24 rooms) ▾ | — | #10 94 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #18 22 reviews |
| Large (75-199 rooms) ▾ | — | #15 10 reviews |
| X-Large (200+ rooms) | — | #17 0 reviews |
By Property Type
| Segment | Rental Network Software |
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| Boutique ▾ | — | #9 101 reviews |
| Luxury ▾ | — | #9 66 reviews |
| Branded / Chain ▾ | — | #16 29 reviews |
| Extended Stay ▾ | — | #7 29 reviews |
By Region
| Segment | Rental Network Software |
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #6 126 reviews |
| Asia Pacific | — | #34 4 reviews |
| Middle East | — | #31 1 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel's operations, revenue, and guest satisfaction. You’re evaluating Rental Network Software (RNS), which promises advanced revenue management, versus RoomRaccoon, known for its user-friendly, all-in-one platform. Both aim to streamline your workflows, but their approaches and strengths differ sharply. Your decision hinges on whether you prioritize data-driven revenue optimization or ease of use and integrated features.
With RoomRaccoon boasting more recent reviews and a higher volume of feedback—169 reviews in the last six months versus none for RNS—it's clear which product currently holds stronger market confidence. Should you lean toward a system with proven, modern support and comprehensive features? Or is a specialized revenue management tool more aligned with your goals? Let’s compare.
RNS and RoomRaccoon serve different core needs within the hospitality space. RNS is primarily a revenue management system utilizing algorithms to optimize pricing strategies, while RoomRaccoon offers a complete property management package that combines reservations, channel management, invoicing, and automation. Both aim to boost revenues and streamline operations but diverge in execution.
RNS focuses on advanced analytics and market trend insights, appealing to hotels that want to maximize profitability through data. RoomRaccoon, on the other hand, emphasizes ease of use, automation, and all-in-one functionality, making it ideal for small to medium hotels seeking simplicity. Given the recent reviews and higher user rating, RoomRaccoon’s approach currently resonates more with hoteliers. Which aligns better with your hotel’s strategic priorities?
If your hotel needs a comprehensive, user-friendly platform that consolidates booking management, channel distribution, and guest communication, go with RoomRaccoon. Its intuitive design and automation features support independent hotels and small chains looking for effortless operations. Conversely, if your team requires sophisticated revenue analytics and dynamic pricing tailored for maximizing income with granular control, RNS might be more suitable.
However, considering the recent review data, RoomRaccoon’s 4.88/5 rating and 94% likelihood to recommend strongly suggest it’s the more trusted choice today. RNS’s lack of recent reviews and 0/5 score highlight a significant gap in current user satisfaction and support. If operational ease and recent positive feedback matter most, RoomRaccoon leads decisively.
RoomRaccoon scores 4.74/5 for ease of use, with many reviews praising its modern, intuitive interface that simplifies daily tasks like booking, invoicing, and guest communication. Onboarding is rated 4.61/5, and users commonly mention how quickly staff adapt to its features.
In contrast, RNS’s UI and onboarding experience receive no recent reviews, and the lack of user feedback makes it hard to assess. Its 0/5 ratings for ease and onboarding indicate either limited adoption or dissatisfaction. Based on current data, RoomRaccoon clearly offers a more accessible experience.
Edge: RoomRaccoon.
RoomRaccoon offers 51 features, including a channel manager, revenue management, booking engine, payment processing, group bookings, automated night audit, mobile app, multi-currency, CRM, guest profiles, analytics dashboard, online check-in, and more. These features are designed for daily operational efficiency and revenue growth.
RNS’s feature set appears minimal or unlisted, focusing mainly on revenue analytics and market trend insights. It does not provide a similar breadth of operational tools. Therefore, RoomRaccoon’s more extensive feature suite gives it a clear advantage.
Edge: RoomRaccoon.
RoomRaccoon’s support ratings are high at 4.53/5, with recent reviews emphasizing responsive and helpful service. Testimonials highlight how support teams assist quickly, reducing downtime and enhancing user satisfaction.
RNS has no recent reviews or support ratings available, making it impossible to compare support quality. The absence of recent feedback suggests it may not be as actively supported or trusted by users today. Based on current data, RoomRaccoon’s support is the more reliable choice.
Edge: RoomRaccoon.
RoomRaccoon boasts 88 verified integrations, including popular partners like Sage, FLEXIPASS, RevControl, and booking engines. Its platform supports seamless connections with payment gateways, CRS, and EPoS systems, providing operational flexibility.
RNS offers no verified integrations, which significantly limits its utility in a modern hotel environment. Hotels increasingly rely on integrations for efficiency; thus, RoomRaccoon’s extensive partner network gives it a distinct edge.
Edge: RoomRaccoon.
RoomRaccoon’s overall rating of 4.88/5, based on 169 recent reviews, indicates strong satisfaction across segments, especially among independent and boutique hotels. Hoteliers frequently commend its usability, automation, and revenue features, with many reviews citing tangible improvements like increased direct bookings and revenue.
RNS, with a 0/5 rating and no recent reviews, clearly falls short of current user expectations. Hoteliers seeking proven success should prioritize RoomRaccoon, given its higher, more recent ratings.
Edge: RoomRaccoon.
RNS does not list specific pricing details, suggesting it might be custom or unavailable publicly. Conversely, RoomRaccoon charges a base fee of $1,000 per month, with no additional implementation or monthly per-room charges.
For small to medium hotels, RoomRaccoon’s transparent pricing provides clarity. The lack of visible pricing for RNS makes it less accessible for budget-conscious hoteliers evaluating upfront costs.
Not ideal if:
Not ideal if:
The core difference is that RNS specializes in revenue management through advanced analytics, while RoomRaccoon offers an all-in-one property management system focusing on operational ease and automation. If your main goal is data-driven revenue optimization, RNS’s algorithms and market insights are appealing—though its lack of recent reviews and support data diminish confidence.
For most hotels, especially small to midsize independent properties, RoomRaccoon provides a more reliable, user-friendly solution that covers reservations, channel management, guest communication, and revenue tools. Its recent high ratings and extensive features make it the safer, more proven choice today.
Choose RNS if:
Opt for RoomRaccoon if:
In conclusion, for most hotels evaluating practical, well-supported solutions with proven performance, RoomRaccoon is the clear leader. Its broader feature set, recent data, and high user ratings make it the smarter investment in today’s hotel management landscape.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,000/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature | Rental Network Software |
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
What hoteliers love
Several reviews highlight strong, hands-on support from specific customer success staff who arrange training, meetings, and practical guidance. Howeve... Several reviews highlight strong, hands-on support from specific customer success staff who arrange training, meetings, and practical guidance. However, others report the opposite: slow or non-existent follow-up after setup, unresolved tickets, and poor post-sale care that can create real operational and financial pain.
Users repeatedly say RoomRaccoon is easy to learn and operate, with a clear overview that does not require prior technical knowledge. Training videos... Users repeatedly say RoomRaccoon is easy to learn and operate, with a clear overview that does not require prior technical knowledge. Training videos and guided sessions help teams adopt the platform quickly and put it into daily use with less friction.
RoomRaccoon’s AI additions are seen as promising, with users saying the chatbot still needs training to become more efficient for daily operational ta... RoomRaccoon’s AI additions are seen as promising, with users saying the chatbot still needs training to become more efficient for daily operational tasks. Others praise the AI assistant as a major support tool, indicating automation is becoming a meaningful part of the product’s value.
Where hoteliers push back
Several reviews highlight strong, hands-on support from specific customer success staff who arrange training, meetings, and practical guidance. Howeve... Several reviews highlight strong, hands-on support from specific customer success staff who arrange training, meetings, and practical guidance. However, others report the opposite: slow or non-existent follow-up after setup, unresolved tickets, and poor post-sale care that can create real operational and financial pain.
Some reviewers mention limitations when managing reservations within the same room category, especially when guests need to be moved from room to room... Some reviewers mention limitations when managing reservations within the same room category, especially when guests need to be moved from room to room. That points to a need for smoother room assignment handling in busy hotels with more complex occupancy patterns.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RNS and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. RNS offers 0 verified integration partners, while RoomRaccoon PMS offers 87. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RNS: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Rental Network Software has an HT Score of 0 and RoomRaccoon has 76. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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