The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 415 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Rental Network Software shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 415 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 415 |
After analyzing 415 verified reviews, Rental Network Software users most value its , while ThinkReservations users highlight support responsiveness and problem resolution, ease of use and operational efficiency, multi-property management and scalability. Click any theme to see what reviewers say.
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Support responsiveness and problem resolution
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Ease of use and operational efficiency
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Multi-property management and scalability
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Rate and availability management
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Product improvements and feature updates
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Calendar functionality and customization
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Reporting and export limitations
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Rental Network Software |
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| Small (10-24 rooms) ▾ | — | #4 148 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #7 3 reviews |
| X-Large (200+ rooms) | — | #6 1 reviews |
By Property Type
| Segment | Rental Network Software |
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| Boutique ▾ | — | #7 105 reviews |
| Luxury ▾ | — | #7 72 reviews |
| Branded / Chain ▾ | — | #7 26 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | Rental Network Software |
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| North America ▾ | — | #1 399 reviews |
| Europe | — | #59 1 reviews |
| Asia Pacific | — | #35 0 reviews |
| Middle East | — | #34 0 reviews |
Choosing the right property management system is crucial for your hotel’s operational efficiency, revenue growth, and guest experience. Both Rental Network Software (RNS) and ThinkReservations PMS aim to streamline your property’s management, but they differ significantly in features, market presence, and user feedback. RNS is marketed as a revenue management solution with AI-driven insights, while ThinkReservations offers a comprehensive PMS with extensive integrations and user-friendly design. So, which system best aligns with your hotel’s needs?
Rental Network Software specializes in revenue optimization using advanced algorithms and predictive analytics. It’s designed to help hotels adapt pricing dynamically based on market trends, customer behavior, and real-time data—aiming for increased occupancy and profitability. ThinkReservations, on the other hand, provides a full-fledged PMS with integrated booking, channel management, and guest communication features, focusing on operational ease and guest satisfaction.
Both products are meant to improve hotel performance, but RNS's core strength lies in revenue management, while ThinkReservations emphasizes ease of use and operational integrations. Do you need a system primarily for revenue maximization or for comprehensive property management?
If your hotel prioritizes data-driven revenue management and predictive analytics, RNS could be a good fit. However, it’s important to note that RNS has no reviews, ratings, or recent customer feedback, which raises questions about its market presence and usability.
Conversely, ThinkReservations is highly rated with 356 reviews, a 4.88/5 overall rating, and recent positive feedback. It’s suited for small to mid-sized properties, especially inns, B&Bs, and boutique hotels, looking for an intuitive, feature-rich PMS that integrates with OTAs and supports operational workflows. For hotels needing a proven, well-supported PMS with a broad feature set, ThinkReservations is the clear choice.
ThinkReservations earns a strong user satisfaction score with a 4.82/5 ease of use rating, and reviews consistently praise its intuitive interface and fast onboarding process. Users highlight that staff adoption is smooth, and the system’s design minimizes training time, making it accessible for non-technical teams.
Rental Network Software’s usability is unknown, with a rating of 0/5, and no recent reviews to assess how easy it is for your team to implement or operate. Given the lack of feedback, it’s difficult to determine if RNS offers a user-friendly experience.
Edge: ThinkReservations.
ThinkReservations provides 39 features, including channel management, booking engine, guest profiles, automated messaging, online check-in, and integrated payment processing. Many of these, like the booking engine and channel manager, are standard in the industry, but the platform also offers advanced tools such as digital registration, guest messaging, and revenue reports—features that can directly impact your bottom line.
Rental Network Software, on the other hand, offers no features or integrations listed, making it impossible to judge its capabilities. Based on available data, ThinkReservations clearly has a more extensive feature set, giving your team more operational flexibility.
Edge: ThinkReservations.
ThinkReservations has an average customer support rating of 4.82/5 from 356 recent reviews, with hoteliers describing their support as “friendly,” “accessible,” and “helpful.” Multiple reviews mention swift response times and seamless onboarding, making support a strong advantage.
Rental Network Software, with zero reviews or ratings, provides no customer support feedback. This absence suggests either a lack of market presence or unverified support quality.
Edge: ThinkReservations.
ThinkReservations enjoys a 4.88/5 rating based on 356 recent reviews, with hotel segments like B&Bs, inns, and boutique hotels rating it highly for usability and features. Hoteliers consistently praise its operational efficiency and support.
Rental Network Software has no reviews or ratings, making it impossible to gauge user satisfaction. Given the quantity and recency of ThinkReservations reviews, it’s the more trusted and proven option among hoteliers.
Edge: ThinkReservations.
Rental Network Software does not publish pricing details, leaving potential buyers uncertain about costs. It likely involves custom quotes or enterprise pricing, which can be a barrier for small hotels.
ThinkReservations charges a flat $500 monthly fee, with no additional implementation or channel fees. This transparent pricing model simplifies budgeting for your hotel.
Not ideal if...
Not ideal if...
Rental Network Software aims to boost revenue through AI and predictive analytics, but it suffers from a lack of reviews, support data, and market presence. ThinkReservations offers a well-supported, feature-rich PMS with proven success in increasing operational efficiency, guest satisfaction, and revenue, especially for small to medium properties.
If revenue management and dynamic pricing are your top priorities and you’re comfortable with limited support information, RNS might be worth exploring. However, for most hoteliers seeking a reliable, easy-to-use PMS with extensive integrations and recent positive reviews, ThinkReservations is the clear choice.
In summary, ThinkReservations’ broad feature set, high user satisfaction, and established market presence make it the more trustworthy option for your hotel today. RNS’s focus on revenue analytics could be promising but remains unproven without customer feedback or recent reviews.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Rental Network Software |
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| Starting Price | — | From $500/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature | Rental Network Software |
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Users consistently highlight ThinkReservations' fast, knowledgeable, and highly responsive support, often noting live-person assistance, 24/7 availabi... Users consistently highlight ThinkReservations' fast, knowledgeable, and highly responsive support, often noting live-person assistance, 24/7 availability, and quick solutions to issues. Reviewers say this reduces downtime, eliminates hold times, and gives them confidence that problems will be handled quickly and correctly.
Reviewers frequently say ThinkReservations is easy to use and streamlines daily operations, saving time on routine property management tasks. The plat... Reviewers frequently say ThinkReservations is easy to use and streamlines daily operations, saving time on routine property management tasks. The platform is described as intuitive and smooth, helping staff manage reservations and workflows more efficiently with less manual effort.
Several reviewers mention that ThinkReservations works well across multiple properties and can support growth from a single inn to additional micro-re... Several reviewers mention that ThinkReservations works well across multiple properties and can support growth from a single inn to additional micro-resorts or other locations. This makes it appealing to operators who need a system that can scale without adding complexity.
Where hoteliers push back
Reviewers appreciate that ThinkReservations keeps improving and often implements user suggestions, showing that the product evolves with operator need... Reviewers appreciate that ThinkReservations keeps improving and often implements user suggestions, showing that the product evolves with operator needs. Some users also want clearer in-app notices or newsletters so they can more easily learn about new features and use them to their advantage.
Users like the calendar for giving them the information they need and for being customizable to their property’s workflow. However, one reviewer wants... Users like the calendar for giving them the information they need and for being customizable to their property’s workflow. However, one reviewer wants the vacancy calendar more prominent in the booking engine, suggesting that calendar visibility can directly affect guest conversion and booking ease.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RNS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. RNS offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RNS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Rental Network Software has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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